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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I ordered a saber December 4, and have no left the processing stage since. I have send multiple emails and tried to call, all I receive are automatic responses. What's the deal? Is this place a scam?
It was better than what I was expecting and I haven't been able to put it down since it came in! The color was exactly what I wanted. The sound is loud and sounds real. Definitely worth the buy!
Great quality, such a cool saber! The package arrived earlier than expected. I was very satisfied.
Livraison en france en moin de 2 semaines.
Je suis satisfait, la qualité du sabre est vraimment bonne.
Great customer service. I decided after I ordered that I wanted to ad a custom feature and customer service was able to aid me to get it done easily. Great quality saber, totally enjoying my top of the line diamond ultra sabers.
Basically, the lightsaber look awesome than I thought based on pictures. I am 100% happy and definitely make other purchase in future if have extra money.
My third saber from them. Did not disappoint.
Fast delivery time, can't wait to by another one. Thanks, Ultrasabers!
The process for purchasing the lightsabers was incredibly quick, they came in a very timely fashion, and the quality was amazing. I am very happy with the purchases and I am looking forward to buying another in the future.
Great quality product and the grab bag was also a nice surprise.
The lightsaber I received was very well made and came in fast. I definitely plan on buying another lightsaber very soon.
Very slow to answer emails. However, the products speak for themselves. High quality!
The parts I orders came quickly and were what I expected
I was really satisfied with my purchase and the saber is going to be a perfect present for christmas.
No communication at allI ordered my saber at the beginning of December. I have not received any information regarding delivery. I have called multiple times, I have emailed to both email addresses Provided on their answering machine. No one has responded whatsoever and given me a delivery date. The saber I ordered is for Christmas.
It was nice
I placed an order 12/3 and have had no communication as of 12/20. No response to multiple emails. I have no idea if my 2 gifts will arrive before Christmas. Are they still in business or is this a scam.
Overall it was good timing, though the customization I did wasn't quite correct to what I got. Overall though, love the saber and will definitely continue shopping :)
Trying to check availability - unable to locate that information. (figured that out afterwards, although more clarity on where to find it and what it means would be helpful)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.