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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Ultrasabers are awesome, my first saber, already telling my friends and family about this company!
The lightsabers are nice and the mystery saber was great!
Well designed web, easy to find product with each option.
Great product just took a while
Awesome customer service and communication. Thank you so much for your help
I ordered three mystery boxes and one additional saber for a group of four. Everything arrived quickly and we all loved our sabers.
Gift for my son. He will b sooo happy.
Love the saber. Quick turnaround time.
Just absolutely amazing. Ultrasabers is clearly the best. My 6th and 7th sabers added to my collection and the other 5 are still working great after years of dueling.
Excellent!
Still have an issue with a missing set screw for my saber attachment. Have not received any contact from customer service. I realize it's a busy time of year so trying to be patient but still a bit frustrating. Outside of this issue it's been a great experience and an amazing product.
Yes I revived my package and shipping request was followed with discreet packaging
The irder process is confusing. I ended up with the wrong sabres and ine of them already has a faulty light.
With the Fulcrum saber, I found them to be a little large, but I won't turn them back in to ultrasabers. All the sabers are very well made.
Awesome products, awesome company. Really happy with my purchase. Cheers guys.
Great company and great saver. I will be purchasing from them again.
The lightsaber is balanced poorly. The part of the hilt that needs to be held has sharp edges that weren't sanded
Great product and fast international delivery to the UK. I was happy with the overall service and the communication.
The product came undamaged and with everything I ordered along with it. The packaging was just a little hard to get into, but I did like the safety precautions take to ensure the product doesn't get damaged. All in all, amazing packaging, great delivery time, and an awesome product.
We recieved the order in a timely manner. The only problem is the saber came with smaller bolts when they were supposed to be the larger ones. I have tried to talk to someone but they have not returned me calls. We got one email back and that was it. I will keep trying until I get an answer. Here it is Christmas and I can't give my gift to my son. It has almost been a month since we received the order.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.