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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Very good customer service. They contacted me to let me know about my order without me contacting them first. Overall very happy with them. Product was a little scuffed and some adhesive is visible, but overall satisfied. Would do business with them again.
Very happy with my first purchase. The product is of good quality and arrived very fast even though I live in another country. Something that can be improved, is the website, some saber customization options are not very clear if it is the first time you buy.
It is the second time I have placed an order here and I'm very happy with my first order
Feeling like a really sith with my new saber. I love how it feels I'm my hand and easy to do tricks with. Can't wait to get another one.
Quick and easy shopping and ordering!
This was a gift for my son. He wanted a mystery box. He received a lightsaber worth vastly more than the $75 we paid for the mystery box. He was very happy.
The buying and shipping was great, the webpage is a bit clunky though
Nice product
The sabers take a long time to arrive but are high quality and are durable. I have swung all with full force and have no concerns with breaking.
My son caught us wrapping it and well, we just gave it to him then. He hasn't put it down. Everyone that Has come over this holiday season wants to hold and play with it. He comes downstairs in the morning and just before my son comes around the corner we hear the light saber - VERY COOL! It has some weight to it. This is NOT plastic. The light is bright and looks amazing even in a bright room. It really is pretty awesome!
There is nothing much to say except that i'm very happy with my new Saber. Delivery was very fast (considerd that i live in Germany), it looks really good and works without problems. So i'm definitly going to buy another one.
My son received this as a gift from his wife. He absolutely loves it. He is a bit too old to be playing with toys, but I guess this is one exception to that rule. Thank you for making such an awesome product.
I never received a tracking number or a purchase invoice so I was a little nervous, but everything came so beautifully I definitely wasn't disappointed.
Ordered the lost gray saber, was delivered extremely quickly and no damages. 10/10 will buy from again.
Overall good experience, 5/5
Ultrasabers made it very easy for me to order something very special for my husband when I know next to nothing about the product. Website is easy to navigate, aesthetically pleasing and very helpful/thorough with descriptions.
The saber is great
I really enjoyed the Fallen Saber that i purchased. It's exactly what is pictured and feels great in the hand. The only issue is the Rectangle ornament on the saber itself. It that was removable i would've gave this saber a 5/5.
My first Ultrasaber came very well packaged and was a beautiful saber to hold and inspect.
Very good, love the saber! Was not expecting the hilt to be so huge! But it works great thanks!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.