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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I did not receive the pommel I ordered with the saber and I have not been able to get an answer regarding whether or not it was shipped or when it may be shipped.
I bought this as a gift for a friend and he was extremely pleased with it. The hilt looked exactly like Ahsoka Tano's and the LED blade is very bright. Very fast shipping too, got it within a week.
Awesome looking lightsaber and fast shipping would buy again
Ultrasabers was a great company to buy from and I would definitely consider purchasing from them for future products.
My order was just as expected.
Do not use USPS anymore. Unreliable and my package was extremely delayed.
The saber did not work when we opened it under the Christmas tree. It doesn't make any noise though we paid for the sound package and it won't turn off or on with any regularity. I promptly sent an email the same day and have yet to receive a reply. It's still sitting in the box. My kiddo is super disappointed. I am as well having paid over $200 for it.
Everything was phenomenal and I'd definitely order from ultrasaber again!
Over all great sabers this is my second one and will be returning
Awesome support. Thank you for the help!
First, the saber is awesome. There's really no question ultrasabers makes a great product. Also, I understand that the company got swamped with orders due to the Star Wars and Christmas rush happening simultaneously. However, I believed I had foreseen the rush and ordered on Dec. 4. I admit that I didn't pay for expedited shipping (which may have even said 'guaranteed delivery by Christmas' or something). In short, I'm not totally blameless here but... over the next few weeks, I contacted customer support at three different contacts with increasingly panicked requests to please process the order and get it out -ultimately offering to pay an extra $100 to expedite it. I finally got a response on Dec 23 or 24 saying I got your messages, checked your order, saw you didn't check the 'guaranteed delivery by Christmas.' He apologized, gave me a big discount on my next order and got it to me by Dec. 28. All in all, once I heard from them, the customer service was GREAT. Unfortunately, this was a gift and instead of opening this awesome light saber on Christmas Day, he got a picture and a story...
So less-than-stellar review is all based upon the very slow response time to my inquiries and the failure to foresee that there would be a rush on their products due to another JJ Abrams Star Wars release coinciding with Christmas during a strong economy.
They have an awesome product so I'm certain I'll be back again despite the slow response time to customer service inquires.
Very well made and came incredibly fast!
This Thing is amazing! I love my ultrasaber! The handle is beautiful and the blade looks amazing. I got the mystery box and I'm so lucky i got one with sound. LOVE it, of course i took it to the premier of Rise of Skywalker.
Product quality is excellent!
Good experience. Wish I didnt have to pay 50$ to get a low end saber shipped in time for Christmas.
Increíble, calidad y realismo espectacular, es la segunda que compro y encantado
I Got a blue led Sentinel v4 with sound from a mystery box got lucky for Christmas i recommended it.
Saber is awesome it took a while to get it but well worth the wait
Great website, impressive amount of options, amazing value, and excellent product quality. Couldn't be happier with my experience
Great build quality. I got a mystery box but will pay more for sound and a better hilt next time. Thanks
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members