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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Emil F.
1 review
0 helpful votes
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Everything just went smooth and was very clear
January 2, 2020

Everything just went smooth and was very clear

Date of experience: January 2, 2020
Ryan W.
1 review
0 helpful votes
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I ordered the mystery box saber on December 8th to give to my son for Christmas. However, I had to get him something else since no one at Ultrasaber would answer my phone calls or respond to my emails trying to find out if it would arrive quick enough. I understand that they were very busy and I am not upset with the speed of delivery. I am just disappointed that in the three weeks of trying to contact them, that no one replied to let me know that it wouldn't make it.

Date of experience: January 2, 2020
Canada
1 review
0 helpful votes
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Had a bit of an issue with delays with the holiday time of year (expected) and some miscommunication, but the purchase worked out and the product is excellent.
Worth the wait.

Date of experience: January 2, 2020
Connecticut
3 reviews
0 helpful votes
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Awesome gift
January 2, 2020

Was not on Christmas list! But Santa hit a home run favorite gift. Of course we had to get two so dad could join in on the fun

Date of experience: January 2, 2020
Colorado
1 review
0 helpful votes
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Disappointed
January 2, 2020

Came with no instructions on how to take batteries out and charge them. Also this material is worth cheaper than I paid for it

Date of experience: January 2, 2020
GB
1 review
0 helpful votes
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Great
January 2, 2020

Got my sabers delivered before new year and love them so much so that I've already ordered another one, great products and great service

Date of experience: January 2, 2020
Spain
1 review
0 helpful votes
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Amazing purchase
January 2, 2020

Everything was perfect. The sabers are amazing and I am so glad I discovered Ultrasabers. I live in Spain and it just took 9 days from ordering to receiving them at home. Ultrasabers just got a new usual buyer.

Date of experience: January 2, 2020
Scott D.
1 review
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I ordered 2 sabers one for myself and one for my son for Christmas on Dec. 7. Both arrived on the 20th in plenty of time and in excellent condition as promised. We both love our sabers.

Date of experience: January 2, 2020
derrick G.
1 review
0 helpful votes
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Awesome job guys
January 2, 2020

Awesome job guys.

Date of experience: January 2, 2020
Aubrey O.
1 review
0 helpful votes
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They made it so much fun choosing your own saber! I am highly satisfied with my light saber and would HIGHLY recommend them to anyone! Little pricey but totally worth it! I love love love it! From the make, the material, the sounds, and even the light, everything is perfect and just the way I imagined it if not better!

Date of experience: January 1, 2020
Robert L.
1 review
0 helpful votes
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I realize that it was the holidays but I think there should have been faster communication to customers that because of the large volume of orders there would be a delay. It was two weeks before anything was said.

Date of experience: January 1, 2020
Ali Z.
1 review
0 helpful votes
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Speedy delivery, great prices, high quality products and instant customer service!

Will be purchasing again!

Date of experience: January 1, 2020
JedixDad O.
1 review
0 helpful votes
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Shipping time could of definitely been improved but given it was Holliday season and right around the release time of Rise Of Skywalker I cant put a lot of blame on the company, they also went out of their way to include a coupon for future purchases to make up for the delay.

Date of experience: January 1, 2020
Charlotte K.
17 reviews
0 helpful votes
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Yes
January 1, 2020

Yes
First no sound even battery was in the life saber
Second some parts were clue together
I want a refund and I will send it back

Date of experience: January 1, 2020
Germany
1 review
0 helpful votes
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I got the order however two parts of my light saber we're missing the button in the lightbulb I was told by some friends who also order the hair light sabers that it was due to the fact that you guys were rushing orders because it was around Christmas time And you guys were rushing orders so I'm still waiting to hear back about my button and my lightbulb for my lightsaber

Date of experience: January 1, 2020
Amy B.
7 reviews
0 helpful votes
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I was a little sad that I did not receive my order in time for Christmas. Ordered Dec 3, arrived Dec 31, but I do know that I didn't choose expedited shipping. My son was thrilled with his light saber. Loves the sound, especially. Thank you!

Date of experience: January 1, 2020
Michael J.
6 reviews
0 helpful votes
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Good quality and fast delivery
January 1, 2020

Good quality and fast delivery

Date of experience: January 1, 2020
Garris M.
1 review
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It was awesome thank you
January 1, 2020

It was awesome thank you

Date of experience: January 1, 2020
LikeaNathanDrake I.
1 review
0 helpful votes
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Good prices for quality stuff that I personally LOVE, made a great Christmas present!

Date of experience: January 1, 2020
Joe H.
3 reviews
0 helpful votes
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Wonderful products, very happy with the craftsmanship and quality of the saber builds

Date of experience: January 1, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748