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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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stanley w.
1 review
0 helpful votes
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Customer service was really bad
January 3, 2020

Customer service was really bad. I had to get amazon involved just to get a confirmation that my order shipped out. I sent emails after emails and phone calls but no response. Finally got my item

Date of experience: January 3, 2020
James Y.
5 reviews
0 helpful votes
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This saber is dope, thank you!
January 3, 2020

This saber is dope, thank you!

Date of experience: January 3, 2020
Josh S.
1 review
0 helpful votes
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My lightsaber came damaged I would like a new one ASAP. I spent too much money on this in order for it to be damaged. The blade is super loose because the hole on the top part of the handle was made too wide. When I tried tightening the set screw to hold the blade from moving around it didn't make it any better. I took the set screw out to see why it wouldn't tighten and the threads were flat preventing the screw to hold properly.

Date of experience: January 3, 2020
Calebwar K.
1 review
0 helpful votes
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I ordered a regular stunt saber and it came within the estimated time, the product overall was high quality. I contacted customer service and they responded within a day and were very nice and professional. Overall my experience was great.

Date of experience: January 3, 2020
Camp E.
1 review
0 helpful votes
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Yee yeee bubba, nuff said
January 3, 2020

Yee yeee bubba, nuff said

Date of experience: January 3, 2020
Nick U.
1 review
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Overall im overwhelmed
January 3, 2020

Overall im overwhelmed. Its my first lightsaber and Ultra Sabers Spoiled me! Considering the holidays and the new movie the time I got it is acceptable. A little over a month isn't too bad. I love it so much. It is crafted wonderfully and the weight isn't awful at all! The larger scale doesnt bother me because I can see more detail and that is mind blowing.

Date of experience: January 3, 2020
Zac b.
1 review
0 helpful votes
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There was plenty to choose from and The build your on saber selections is great

Date of experience: January 3, 2020
bobbo T.
1 review
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It took a little longer than expected to recieve my saber. However the customer service team was very quick to make sure we were taken care of. I love my saber and will definitely be ordering from you guys again in the future!

Date of experience: January 3, 2020
tonadams M.
1 review
0 helpful votes
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We are still waiting on an order we placed on DEC 5th. At the time of order, they said it would arrive before Christmas. When I emailed them on Christmas Day to inform them that we did not receive by Christmas, I got an automated reply stating they were swamped and they were 1-2 weeks behind. I will revise my review of the quality of the product when I receive it.

Date of experience: January 3, 2020
Hector A.
3 reviews
0 helpful votes
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Very cool sabers!
January 3, 2020

Very cool sabers!

Date of experience: January 3, 2020
skybot A.
1 review
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Order took a while to process but I did order it before a movie release and during the holidays. So that being said the shipping was fast. Product was amazing and a great addition to the collection!

Date of experience: January 3, 2020
Alexanderthegreat K.
1 review
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It was fantastic
January 3, 2020

It was fantastic

Date of experience: January 3, 2020
France
1 review
0 helpful votes
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Ultrasabers wait time!
January 3, 2020

That was quick. 1 week is wonderful.
If anyone wants to pick up a saber from them, get the FedEx shipping!
USPS Shipping is a scam it's about 3 months! (that's what Saberforge uses if you know what I mean lol)

Date of experience: January 3, 2020
Minnesota
1 review
0 helpful votes
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Absolutely awesome
January 3, 2020

Beautiful brightness and strong durability, I will be getting more in the future! I got two stunt sabers, 24 inch green and a 36 inch orange.

Date of experience: January 3, 2020
Rhode Island
1 review
0 helpful votes
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AMAZING
January 3, 2020

I ordered 2 sabers, it was my first time ordering... and they are just amazing! My 8 year old and I duel together and we both love them. The quality of the heavy blades are terrific! Do not hesitate, just grab one and ENJOY

Date of experience: January 3, 2020
Hawaii
1 review
0 helpful votes
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Great service.
January 3, 2020

This was my first custom saver that I purchased, and the interaction between Ultrasabers was great. They contacted me letting me know some of the parts I picked wouldn't be in available for a couple months, and gave me the option to change my order or wait. Those parts weren't a big deal so I opted to get my order earlier, but I feel like many other companies would not have reached out to give me the option. That alone is enough for me to consider buying again, but the quality was great too, so I will definitely consider repeat business. A++

Date of experience: January 3, 2020
Kentucky
1 review
0 helpful votes
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Could not be happier!
January 3, 2020

My mystery box was a very nice green saber with light sound! Can't believe my luck. Great quality and reasonable shipping time. I recommend Ultra Sabers 110%!

Date of experience: January 3, 2020
Cory M.
1 review
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I absolutely loved the finished product!
January 3, 2020

I absolutely loved the finished product! My one issue I've had is it was knocked on the floor and the AAA battery pack cracked in half and is now taped together with electrical tape. Other than that it is amazing and way brighter than I expected!

Date of experience: January 3, 2020
Smitty J.
1 review
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Good quality sabers, quick delivery
January 3, 2020

Good quality sabers, quick delivery

Date of experience: January 3, 2020
Alton K.
1 review
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Beautiful craftsmanship
January 3, 2020

Beautiful craftsmanship. I love feel of it and it's evenly lit down the blade. Very nice!

Date of experience: January 3, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748