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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Quick shipping and awesome products, definitely will be getting more!
Order received during cyber sale around December 10, received a week later. Quick time considering custom made product.
Ordered late so didn't think it would arrive before Christmas but it did - made my sons Christmas wish come true, and he's 20!
I received my saber for Christmas and was really pleased with the saber.
We're so happy with our new ultra sabers! The color changing disks are a great idea and I've settled on yellow for the moment, but it's nice to have the option for multiple other colors.
The web site was easily navigated and options were very strait forward. I was impressed by the amount of information they had about the product.
I ordered on December 11th and I still do not have the product. I have emailed Ryan and Ana numerous times and left a few messages. I still don't have a confirmation that my product has even been shipped. This was a main Christmas gift for my child and it has still not arrived. Please help!
I ordered two UltraSabers on December 11th. It took almost a full months for both of my sabers to be delivered. I reached out through email and the response was reassuring, but still took 4 days to get a response. The phone number that the website has is unfortunately kinda of a joke as I have called multiple times throughout different times of day. I received both of my sabers with one having many problems. The batteries were loose and had fallen out so that was an easy fixed to buy them in the correct spot. However, after that was complete, the saber acted up almost immediately without any combat and started to not function. After 10 minutes of looking at reddit forums, YouTube videos from UltraSabers channel, and the website, I still had no success. I will be sending back that one saber if I can get in contact with the company... 2/5
Shipping was fast, the quality of the hilts and and lights is awesome
Love the products and ordered a custome saber shortly before Christmas and cant wait for it!
Smooth transaction! Fast shipping, great packaging, but best of all, a quality product! Will do business again, when the pocketbook allows...
The three stars for customer service was simply because in the Christmas/rise of skywalker rush, there wasn't enough staff to answer phones or emails.
I was trying to see if a different hilt was in stock or not, and could not reach anyone. Simply a lack of foresight in terms of staffing for the holiday season.
But in regards to what I actually ordered, and the time in which it was delivered I could not be happier.
Cheers.
Extremely easy and streamlined. Was extremely impressed with the packaging and product as a whole. Advertising was extremely accurate. Only real issue i have was that the emitter is a little loose and wobbles when the blade is in bit other than that perfect product and will order from ultrasabers again.
Very happy with my new lightsaber
While it worked I loved my purchase but even when I got it there where scratches on the hilt something I could look over but now I can't even use it cause the battery pack and Led is stuck in the hilt so now it's an expensive paper weight.
Easy to order... havent received anything yet so hard to review anything
Special TKS to Marlena, always willing to help!
Another great saber. Another happy customer.
Overall it was great service
Didn't feel as though I could go back and make changes to the item I already had in my shopping cart without incredible difficulty. Had to constantly delete when I wanted to edit.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members