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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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There was some confusion on my part to how fast the saber would get here. Ordered 12/4 and did not get it until 12/31.
It did take a long time for response back, but they were very busy at Christmas time :)
Excellent product.
There is no way to track your orders progress prior to shipment and communication with customer service is via email only.
Once product is ready to ship, customer service was quick to inform and provide tracking information for shipment.
UltraSabers was overwhelmed with orders for Christmas -- it took 27 days from date of order till order fulfilled and received. They did apologize for delay and provided a nice discount coupon for my next order.
Ultrasabers has an amazing website, customization, and gave me a great saber, I can't stress that enough. However, the order processing time took longer than 2 weeks. I emailed them about it, and they said they will ship out my order within 2 business days and gave me a 20% coupon code for my patience. Amazing website, sabers, and customer service.
My Son loves the product. It was delivered on time.
I LOVE my Graflex CE with Diamond controller. Ordered it a few weeks before Christmas and it's understandable that they were delayed a little with the holidays and the new movie but they responded to my email within a few days and offered a discount on my next order because the product wasn't shipped in 14 days. Considering it takes months to order from some other sites, I was very pleased with the product! Already looking at my next one!
Buying through amazon was a cool new added feature. Been buying from US for several years; couldn't be happier with the product.
Everything is perfect
I placed an order prior to the holiday specials and did not have a delivery option to receive prior to Christmas so my order was passed over and did not arrive in time for Christmas. It is ridiculous that while my order was in first it was skipped over for other orders.
Beautiful prop, wish there was a mini instruction booklet for how to replace batteries, blade etc
Very happy
Great quality product for my 11 yr old
A little confusing at first... but all in all a good experience
The quality is great, and it just looks beautiful!
The UI was well made and easy to navigate.
Timely, delivery, quality of saber is Great! This is my second time purchasing from Ultra Saber. I would recommend them. Didn't give 5 stars because I was to have a different color on clash. So I am currently working that issue out with Ultra Saber. Keep you posted on my success.
They were quite fast after the initial processing and ended up coming in a little early. Very great customer service.
Everything came as expected, saber was ready to go, got prompt communication and deliver even admist a busy holiday season, will buy from again soon.
Extremely helpful customer service and always 100% satisfied with Ultrasabers
Overall happy with the product and service just didn't get as lucky as I hoped I would on the mystery box.
Like it like having an emails on the updates of were my saber was and how it traveled
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members