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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Shane L.
5 reviews
0 helpful votes
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There were so many options it was fantastic
January 10, 2020

There were so many options it was fantastic. I cannot wait to see the finished product. This is a Christmas gift for my son.

Date of experience: January 10, 2020
Mark h.
1 review
0 helpful votes
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I really enjoy the different lightsaber styles and designs that ultrasabers make!

Date of experience: January 10, 2020
Joel V.
4 reviews
0 helpful votes
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Good product overall
January 10, 2020

Good product overall. The hilt had gummy stickiness on it that took some mild elbow grease to remove and there was a small nick in it as well. I like props to have a little patina but this one was a gift so it was somewhat disappointing. It seems that the company may be small so these issues are forgiveable but I hope that more attention can be paid to the cleanliness of the product before shipping. All that said, I like what you guys produce and would recommend this product to all my Star Wars fan friends.

Date of experience: January 10, 2020
Liam B.
1 review
0 helpful votes
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It was fun building a lightsaber for me and my partner, she is a massive Star Wars nerd so this is a dream come true for her. Haven't received the Sabers yet but looking forward to it!

Date of experience: January 10, 2020
Jwhartonart G.
1 review
0 helpful votes
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I got the mystery box and was very pleased with my purchase.

Date of experience: January 10, 2020
Georgia
1 review
0 helpful votes
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Can not review it because it never arrived. It this a scam? We ordered the product in early December and it has not arrived. So much for a Christmas Gift - it wont likely even be a Valentines Gift.

Date of experience: January 10, 2020
Kelmoi O.
1 review
0 helpful votes
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Great products, I'm impressed with the packing of the sabers and other items for shipping. I'm a delivery driver, it's great to see quality packing for shipping.

Date of experience: January 10, 2020
Chris R.
1 review
0 helpful votes
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Loved looking at the selections you guys have
January 10, 2020

Loved looking at the selections you guys have. As you can see i like the best and im glad its from you guys. Keep up the good work. :)

Date of experience: January 10, 2020
Douglas R.
3 reviews
0 helpful votes
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Ease to use interface
January 9, 2020

Ease to use interface. Lots of opinions. Delivery time was quick for being x-mas time.

Date of experience: January 9, 2020
Jacqueline V.
7 reviews
0 helpful votes
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Waited a month for my item, even though the projected time was 2 weeks. I ordered at a bad time and they were really backed up, but a warning would have been nice. Really bummed I did not have it by Christmas, even though I'm pretty sure I purchased it from discount relating to Christmas.Customer service was helpfull, but late at getting to my issue becuse of high volume of orders. They offered me a discount for the shop as compensation, it was the same discount I used to purchase the product.

Date of experience: January 9, 2020
Joyce Q.
17 reviews
0 helpful votes
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Nonexistent customer service..
January 9, 2020

Nonexistent customer service..

Date of experience: January 9, 2020
Ethan K.
4 reviews
0 helpful votes
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The box arrived pre-opened, it was cut at the bottom and I did not receive any of the extras I ordered for it as well. No stand. No Blade plug. And the light flickers off constantly.

Date of experience: January 9, 2020
Virginia
1 review
0 helpful votes
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Help me pleaseeee!
January 9, 2020

I have ordered my Ultrasabers on December 19th and I still haven't recived it and it still says processing someone please help.

Date of experience: January 9, 2020
Zmasta Y.
1 review
0 helpful votes
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Great quality product and very fast shipping
January 9, 2020

Great quality product and very fast shipping. Customer services was great and polite.

Date of experience: January 9, 2020
SithLordB D.
1 review
0 helpful votes
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Pretty quick and smooth transaction to be honest
January 9, 2020

Pretty quick and smooth transaction to be honest. I live in Hawai'i and received my order pretty quickly as well. I was a bit surprised and pleased.

Date of experience: January 9, 2020
Kath K.
3 reviews
0 helpful votes
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No
January 9, 2020

No

Date of experience: January 9, 2020
Alex A.
5 reviews
0 helpful votes
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I can slaughter youngling now, just like anakin
January 9, 2020

I can slaughter youngling now, just like anakin.

Date of experience: January 9, 2020
aporreca L.
1 review
0 helpful votes
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I was happy with the product that I had received but somewhat displeased with the lack of response from ultrasabers. Understandable due to the business of the holiday. I had emailed twice and never received any email back. I also would prefer that when I attempt to call the number the number provided it doesn't just tell me to go to the email. I like being able to talk to people.

Date of experience: January 9, 2020
Denis L.
1 review
0 helpful votes
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Product came fast just in time for Christmas
January 9, 2020

Product came fast just in time for Christmas

Date of experience: January 9, 2020
Kortney G.
1 review
0 helpful votes
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I bought a saber and chose 2 day shipping
January 9, 2020

I bought a saber and chose 2 day shipping. Well they didn't ship it for 5 days but when it did ship I got it in 2 days. I also ordered another saber on dec 22 and it is Jan 9 and I still have not received my order. It's been about 3 weeks and it still says my order is processing. That kind of makes me frustrated. The saber itself is of high quality and is super bright. I'm still waiting for my STUNT saber to ship.

Date of experience: January 9, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748