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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Kimberly W.
7 reviews
0 helpful votes
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My estimated shipping time did extend and took four weeks. I contacted multiple times and received an email back the first time only. However, the product is high quality and I am happy with the mystery saber. Hopefully Christmas was just the problem and next order the shipping will be easier.

Date of experience: January 11, 2020
Dustin U.
2 reviews
0 helpful votes
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Very Happy with my first order!
January 11, 2020

Very Happy with my first order! I ordered 2x $75 mystery boxes and got one with premium sound. It was more than I expected for sure!

Date of experience: January 11, 2020
Maxime Y.
1 review
0 helpful votes
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I receive my stunt saber Aeon v2 in good condition great product!

Date of experience: January 11, 2020
Indiana
1 review
0 helpful votes
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Amazing
January 11, 2020

I bought me a lightsaber and customized it to my liking. I paid a little over 200 for my saber but it was 100% worth it. The saber is very durable, I use my saber to duel and train, making it perfect so I don't need to worry about it breaking on a hard hit. My saber was very well built, has great sound. The only downside with ultra sabers is the way their color violet amythest pops. I feel that color is to bright for purple and should be darkened a little

Date of experience: January 11, 2020
Tennessee
2 reviews
0 helpful votes
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Awesome light saber
January 11, 2020

My son ordered the mystery box and is overwhelmed with how awesome and "realistic" it is. The sound and glowing is incredible. He is the envy of his friends. Thanks Ultra Sabers for fixing us up in a mystery box!

Date of experience: January 11, 2020
Aqua Y.
1 review
0 helpful votes
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Customer support was fantastic and even though it came almost a month late I am still very satisfied

Date of experience: January 11, 2020
Matt M.
1 review
0 helpful votes
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Product came as described and in a timely manner
January 11, 2020

Product came as described and in a timely manner. Good quality and great service

Date of experience: January 11, 2020
AC Y.
2 reviews
0 helpful votes
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When I ordered this, I was expecting to have it processed within 1-2 weeks of me putting it in like they normally do a good job of, but I was proven wrong. It took almost 3 weeks just to process the order and I had to email them twice before I got a response promising the order to be processed within the next 2 days. I received it on the 9th, just 4 days short of a whole month of waiting for my order. They apologized with a coupon code for my next order, but I am just shocked by this experience in general. The saber I got from the grab bag almost broke something when I got it. I was practicing my orbitals and the blade came flying out of the hilt almost cracking my window. Overall not very happy with this experience and not happy with the saber I got.

Date of experience: January 11, 2020
cd V.
1 review
0 helpful votes
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Nice
January 11, 2020

Nice

Date of experience: January 11, 2020
Psyfernosonofsilver J.
1 review
0 helpful votes
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This is great!
January 10, 2020

This is great! No flaws in the build. Will totally buy another one.

Date of experience: January 10, 2020
North Carolina
1 review
1 helpful vote
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I have waited over a month for my order to begin its shipping phase, but more than a month after I place my order it is still processing. For all I know, it probably hasn't even begun being made. My order was over $250.

Date of experience: January 10, 2020
Tracey W.
2 reviews
0 helpful votes
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I need to speak with someone about getting the saber fixed. It's not charging correctly

Date of experience: January 10, 2020
Darth Z.
1 review
0 helpful votes
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Took a tiny bit longer than was supposed to but thats to be expected with holiday traffic and movie season. Loved the customer support I recieved and got my saber promptly once the rush was over. Will definitely order from here again. Looks great!

Date of experience: January 10, 2020
Martha L.
8 reviews
0 helpful votes
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Great experience, will buy again
January 10, 2020

Great experience, will buy again

Date of experience: January 10, 2020
Rakess M.
1 review
0 helpful votes
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My first one and loved it will be ordering more
January 10, 2020

My first one and loved it will be ordering more.

Date of experience: January 10, 2020
Hanna V.
1 review
0 helpful votes
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Extremely satisfied, my inner nerd is ecstatic
January 10, 2020

Extremely satisfied, my inner nerd is ecstatic. Great customer service!

Date of experience: January 10, 2020
Melvin K.
1 review
0 helpful votes
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Love UltraSabers!
January 10, 2020

Love UltraSabers! Blade was a little off and slightly curved, but overall a good value for the $$$

Date of experience: January 10, 2020
Aein T.
1 review
0 helpful votes
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Neatly organized, very helpful videos, and overall easy to navigate.

Date of experience: January 10, 2020
Jake S.
2 reviews
0 helpful votes
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I love it!
January 10, 2020

I love it! The delivery time was a bit slow but understandable considering the holiday season and new releases for the movie and Mandalorian show. But my saber is gorgeous, it's really stable, no issues and I'm beet excited for when my next one gets here!

Date of experience: January 10, 2020
Danny L.
3 reviews
0 helpful votes
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Love the sabers
January 10, 2020

Love the sabers.

Date of experience: January 10, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748