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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Well, I can't really speak to the product quality, but when I emailed them, they got right back to me, even if the delivery time was something like two months
Extremely well made product.
My son was overwhelmed with excitement.
A beautiful hilt. Works great and meets all expectations. Feels incredibly sturdy and has great weight. Only complaint is the delivery time, but I ordered during the holidays, and I expected backups. Costumer service was quick
I absolutely love this saber! (Dark Prophecy v3) Unlike the screen accurate lightsaber for Darth Vader, this hilt very closely resembles it, but has all the functionality and mobility of a combat ready practical saber.
The initiate v4 is 65$ on the website. I thought all the mystery box hilts were supposed to be 75$ or more? What's up with that ultrasaber? What a rip-off!
Just bought my first lightsaber from ultrasabers through the mystery box. Very happy with what I got.
Sorta disappointed with the blade size but that's because i didn't read measurements properly. Definitely going to get sound in my next buy
Took forever but kind of worth it
I'm extremely pleased with the delivery, I order while I was away from the country and received it before I expected. I can't wait to go back home this month and open it. I know I will be pleased as I hear nothing but great things about Ultra sabers
I bought the 75 dollar blind bag and I got a lightsaber with sound which I wasn't expecting so thank you for it
It took a while to get ahold of customer service. But ince I did they were super helpful
The website is great, the products are great, just wish they used better and faster default shipping options without costing an arm and a leg. Besides that though, can't complain.
I probably shouldn't have ordered during Christmas time, and with the release of the new movie, but overall I am very happy. This is my first true lightsaber, and my first mystery box, and I got a saber with sound! Will definitely order again. May the force be with you.
Tt has always been good, but Its been 4 weeks since I ordered my last saber. The first time I emailed ultra sabers, I heard nothing back. The 2nd time I emailed them I heard back that they were 3-4 weeks behind bc of the new movie.
I am very pleased with my first experience shopping with Ultrasabers: my order arrived in just under two weeks (during Christmas and New Years weeks, which is commendable), and I was very happy with the mystery box saber I received. I have already ordered another saber; that's how happy I am!
The light sabers where awesome
The Email reply time was greatly appreciated
The blade part of the saber came a little curved but at a distance you cant tell so not to big of a deal and i have the fallen combat ready saber with the extra reinforced emitter but one of the sides that goes over the blade in a little wobbly I imagine taking off the screw cover and tightening it will fix that. But other than that i love it and craftsmanship of the saber it's amazing!
Thank you!^_^
Super user friendly interface and really easy to use. I bought a saber for my young cousin and compared to other sites, these sabers are very well priced and customizable! That said, due to the fact that I ordered mine around the holidays, they were jammed up with orders. Mine still took within their estimated 2-4 week delivery time which was impressive, but I attempted to contact them several times to just get a tracking number and was unsuccessful. A week later, I was contacted and the employee was entirely professional and courteous. Overall I am very happy with my experience and would purchase from these guys again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.