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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Colorado
1 review
0 helpful votes
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Gender Reveal Saber!
January 17, 2020

Ordered a saber to announce the upcoming birth of our child, and as a gift for when they're older. Arrived in a timely manner and looks gorgeous (Fun for dad to play with in the meantime too)

Date of experience: January 17, 2020
Judith L.
9 reviews
0 helpful votes
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Nothing I could fault with the delivery even though it had to come to Australia

Date of experience: January 17, 2020
Washington
1 review
0 helpful votes
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No customer service
January 17, 2020

Like others have stated we overestimate several weeks before Christmas and didn't received until after the beginning of the year. My kids a teenager so I'm ok with that. What I'm not OK with is the fact that when the saber arrived it will NOT turn on and we have had no response from the company! Worst Christmas present ever.

Date of experience: January 17, 2020
Tennessee
1 review
0 helpful votes
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Ultra Sabers did an amazing job with my saber! I ordered it on December 23rd and got the next day shipping. Being the holidays, I wasn't really expecting it to be next day, but my order arrived the next day, so I think they use reliable shipping. In my order I added the holiday deal free blade plug for orders over $200. When my order arrived, the blade plug was not included. Which is totally understandable, as I ordered a custom saber to be delivered the next day during the holidays. Fortunately, Ultra Sabers takes a picture of everything being shipped with your order before packaging it up. They confirmed that the blade plug had not been included, so I simply requested a free blade plug with my next order(because I'll certainly be ordering again). BUT Ultra Sabers customer service is so great, they went ahead and sent the blade plug to me. I can't recommend Ultra Sabers enough, they're wonderful!

Date of experience: January 17, 2020
Crystal U.
6 reviews
0 helpful votes
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This is the 2nd saber we got in a mystery box and got sound super cool and exciting. I ordered on Dec 21 so I know you guys were super busy so shipping was behind received it on Jan 15 but it was so worth the wait. You guys do a great job

Date of experience: January 17, 2020
ZoMbie D.
1 review
0 helpful votes
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I got the sabers like 3 weeks after i ordered and an essential part was too small

Date of experience: January 17, 2020
Joyce X.
4 reviews
0 helpful votes
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I sent an email the day after placing the order and requested a shorter blade Wich I had thought I had already when placing the order but must have been mistaken so I sent numerous emails and even called several times and never received a response and when my order arrived I had the longer blade Wich I didn't want so if there is anyway to fix this oversight I would appreciate it

Date of experience: January 16, 2020
Cristhian C.
1 review
0 helpful votes
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With my first product of Ultra Sabers that I bought 2 mystery boxes and one of the saber came with a miss print and I can't lock the blade in because there is something missing in one of the sabers.

Date of experience: January 16, 2020
Kaleal T.
1 review
0 helpful votes
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I loved the customization and hype of videos, and the holiday season hit y'all hard. I didn't complain because I knew what was happening, but it did take a while before anyone got back to me. That being said, I love it. I'm already planning for another. My friends want one. It's amazing, and I can't wait to order again.

Date of experience: January 16, 2020
Andres C.
1 review
0 helpful votes
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You should add an estimated day of arrival
January 16, 2020

You should add an estimated day of arrival

Date of experience: January 16, 2020
Julie V.
9 reviews
0 helpful votes
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Pretty sure my order was pushed back until I requested overnight shipping before Christmas Eve. Had to spend an extra $60.

Date of experience: January 16, 2020
John V.
3 reviews
0 helpful votes
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Took a little longer than expected to get it but it looks great and the quality is amazing.

Date of experience: January 16, 2020
flamequil S.
1 review
0 helpful votes
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Delivery was a bit slow
January 16, 2020

Delivery was a bit slow.

Date of experience: January 16, 2020
Rasmus J.
1 review
0 helpful votes
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Supergood!
January 16, 2020

Supergood! :D

Date of experience: January 16, 2020
Nancy S.
9 reviews
0 helpful votes
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Good product
January 16, 2020

Good product. Shipping was delayed, but Ultrasabers quickly corrected the problem to my satisfaction. Will do business again.

Date of experience: January 16, 2020
BK A.
1 review
0 helpful votes
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Love it!
January 16, 2020

Love it! I know holidays get busy, but worth the wait time!

Date of experience: January 16, 2020
MZJ E.
1 review
0 helpful votes
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My first purchase of sabers ever, I think the only drawback I have with you guys is pls atleast include the FOC on the basic light and sound setup option. Other than that superb quality product.

Date of experience: January 16, 2020
MarMar R.
1 review
0 helpful votes
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Saber looks and feels awesome
January 16, 2020

Saber looks and feels awesome

Date of experience: January 16, 2020
Justin C.
1 review
0 helpful votes
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It was amazing, the only thing is that it came a bit loose, but I fixed that problem. Overall it is worth it

Date of experience: January 16, 2020
Olivia N.
13 reviews
0 helpful votes
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I love my ultrasaber
January 16, 2020

I love my ultrasaber

Date of experience: January 16, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748