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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Paul Z.
4 reviews
0 helpful votes
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Despite the fact that my order took a little while to arrive, Ultrasabers is a great website with good customer service, and they develop the best custom sabers out there. Definitely recommended for Star Wars fans and those who are looking into building their own custom lightsaber.

Date of experience: January 22, 2020
Carter R.
1 review
0 helpful votes
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It took a little longer than expected but I understand because of the flood of people wanting to buy them after the new movie came out.

Date of experience: January 22, 2020
Austin D.
1 review
0 helpful votes
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As a first time buyer I am very happy with the product I received and plans on purchasing more in the future

Date of experience: January 22, 2020
Thai X.
1 review
0 helpful votes
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My overall experience with Ultrasabers was amazing! Ultrasabers Jake was extremely helpful when answering my questions. I did goofed(completely missed read the product description) when ordering but it hasn't stopped me from ordering again.

Date of experience: January 22, 2020
GB
1 review
0 helpful votes
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The sabres themselves are exactly as you'd expect them to be; functional and damn cool. However, it did take almost a month to arrive, though I did buy at prime time (boxing day). I haven't any experience with other sabre companies but the sabre itself is very good quality and I would recommend to someone looking to start sabering.

Date of experience: January 22, 2020
M W.
1 review
0 helpful votes
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My order arrived quickly even with the holiday season and the new show and movie. Sabers were of excellent quality.

Date of experience: January 22, 2020
Joshua B.
7 reviews
0 helpful votes
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First time purchasing, minus me forgetting the movie just came out and a holiday so shipping time was more than I'd have liked for a non custom saber it was great.

Date of experience: January 22, 2020
Elijah W.
3 reviews
0 helpful votes
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I'm really looking forward to putting my new lightsaber to use. My friends all recommended ultrasabers and so far I have not been disappointed. Keep up the good work!

Date of experience: January 22, 2020
Evelyn B.
7 reviews
0 helpful votes
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It has been a month since I ordered and I still have not received my order. There isn't even a way to track your order online. My son keeps asking everyday where it is and is so disappointed that it's still not here.

Date of experience: January 22, 2020
Jono U.
1 review
0 helpful votes
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Mystery box, so excited, what more can I say, lol
January 22, 2020

Mystery box, so excited, what more can I say, lol

One was missing a retention screw, but I'm sure I can get them from the local hardware store.

Date of experience: January 22, 2020
Ohio
1 review
0 helpful votes
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Very very good
January 22, 2020

I love the fact that you could literally choose anything to customize your saber thank you a lot, it may have taken awhile to process but it's ok because the savers are worth it.

Date of experience: January 22, 2020
California
2 reviews
1 helpful vote
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Light Saber was weeks late even though it was supposed be received by Christmas. When it arrived it looked great but sound was glitching. Recharging batteries was difficult and when put back together after charging, sound was barely audible. Contacted ultra sabers multiple times and still no response!

Date of experience: January 22, 2020
Bigworm I.
1 review
0 helpful votes
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Good quality lightsabers
January 22, 2020

Good quality lightsabers

Date of experience: January 22, 2020
Katy V.
3 reviews
0 helpful votes
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Organized well and easy to navigate
January 22, 2020

Organized well and easy to navigate. However I somehow missed a part when constructing my lightsaber and I'm missing the actual button for the saber. I'm not sure how I missed this, so I'm disappointed. Other than that, it's absolutely beautiful and looks lovely.

Date of experience: January 22, 2020
Christine E.
5 reviews
0 helpful votes
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Awful customer service
January 22, 2020

Awful customer service. They never answer their phone, their email is an automated message that provides no clarity. I got no confirmation email and the one email that I did get was so confusing that I wasn't sure whether or not my order was being shipped, arrived, or was cancelled. Don't buy from this company go somewhere else. Still haven't received my order by the way it's been over a month.

Date of experience: January 22, 2020
Betty C.
10 reviews
0 helpful votes
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I am really happy with the level of customer service that I recieved from Ultrasabers.com. I was a little bit sceptical at first because it was taking a long time to process my order, but when I contacted them about my concern they responded very quickly with a very reasonable answer. I am a very pleased customer.

Date of experience: January 22, 2020
Charles N.
20 reviews
0 helpful votes
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Worthwhile
January 22, 2020

Worthwhile

Date of experience: January 22, 2020
Diana W.
9 reviews
0 helpful votes
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Saber is fantastic
January 21, 2020

Saber is fantastic. Hope to purchase another one soon.

Date of experience: January 21, 2020
Debra I.
3 reviews
0 helpful votes
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Very nice just a little slow delivery but that was fedex fault

Date of experience: January 21, 2020
Brian H.
9 reviews
0 helpful votes
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For my first stunt saber, I am might impressed!
January 21, 2020

For my first stunt saber, I am might impressed! Absolutely love the quality of the product.

Date of experience: January 21, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748