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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Alistair L.
1 review
0 helpful votes
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Fantastic
January 23, 2020

Fantastic. Product quality and delivery time were amazing. Will be ordering again soon.

Date of experience: January 23, 2020
Thomas W.
1 review
0 helpful votes
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Very easy to order
January 23, 2020

Very easy to order. Love the look of the site. Received the sabers about 4 weeks after ordering. Both were pure silver but different.

Date of experience: January 23, 2020
jkind O.
1 review
0 helpful votes
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I guess I was expecting more from the mystery box
January 23, 2020

I guess I was expecting more from the mystery box. Instead I got what I paid for, but I was not allowed to use a coupon discount offered at the time not applicable to mystery box, and I didn't get to chose the color of the blade, nor my hilt.
So I guess it is a gamble, but overall I don't think I would buy another mystery box.

Date of experience: January 23, 2020
Jason O.
3 reviews
0 helpful votes
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While I enjoyed the saber I recieved, it took me emailing twice to see if my order was recieved and if it had shipped. I understood that there was a mad rush after the new movie came out for new sabers, however I did not order anything fancy and it still took 4 weeks to get. That included me emailing 3 days before the fourth week began as my order still said processing. Only after speaking with someone was my saber processed. I will order again from them, I was just disappointed that it took so long with no updates and no follow through on the order. I am also not giving them a 1 star review because while I wasn't thrilled with how it went, I am sure they did all they could to work it out and they were very friendly both times I contacted them! I would still recommend buying from them and I cant stress that enough.

Date of experience: January 23, 2020
Jorge D.
2 reviews
0 helpful votes
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Over all good i wish i received an ETA when i finished my purchase

Date of experience: January 23, 2020
Rafael R.
2 reviews
0 helpful votes
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All was good it only took a lot more time than expected

Date of experience: January 23, 2020
Charlotte Y.
9 reviews
0 helpful votes
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No customer support was given when sending several emails.

Date of experience: January 23, 2020
Henry Z.
11 reviews
0 helpful votes
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Excellent customer service, earlier than expected
January 23, 2020

Excellent customer service, earlier than expected. Very satisfied :)

Date of experience: January 23, 2020
Washington
1 review
0 helpful votes
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Mysterybox
January 23, 2020

This was my first saber. And as i tried mysterybox due to funds i was thrilled to find out i got one with sound! Im more then very satisfied

Date of experience: January 23, 2020
Kentucky
1 review
0 helpful votes
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Cool
January 23, 2020

Took awhile to get, but it's very cool. Super sturdy, has a nice weight to it, and the color is fantastic. Very happy with my purchase

Date of experience: January 23, 2020
Tickle T.
1 review
0 helpful votes
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Navigation through website is 3/5 stars not very fluid, need an app

Date of experience: January 23, 2020
Canada
1 review
0 helpful votes
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Light Saber Upgrade
January 23, 2020

I originally purchased this light Saber in 2016, and was very happy with the way it turned out. Since then I have ordered two more light Sabers with more advanced options.
A few months ago, I started to have problems with the sound card. I returned it to Ultrasabers for repair, but I decided to upgrade the emerald driver instead.
I'm very happy with the upgrade.

Date of experience: January 23, 2020
LordTuro Z.
1 review
0 helpful votes
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Did the mystery grab bag and got one with sound
January 23, 2020

Did the mystery grab bag and got one with sound. It's lit. One of coolest things I own.

Date of experience: January 23, 2020
cole A.
1 review
0 helpful votes
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Took a month almost to get here, but I love it
January 23, 2020

Took a month almost to get here, but I love it

Date of experience: January 23, 2020
Ryan L.
7 reviews
0 helpful votes
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The site was fun and easy to use except the payment method. I kept trying to add payment in my profile but it just kept telling me there was no saved payment...so how do we save a payment method?
I eventually just used my PayPal but was hoping to just use my card.
That was my only issue. I can't wait to get a hold of my first lightsaber. Thanks guys!

Date of experience: January 23, 2020
Master J.
1 review
0 helpful votes
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I've heard a lot of good things about Ultrasabers
January 23, 2020

I've heard a lot of good things about Ultrasabers. I'm very excited to receive my first one. The mystery box option is very interesting and fun! I have a feeling this wont be my last.

UPDATE UPON RECIEVING MY SABER.
I was a little disappointed with how long it took to get my saber for what it is (stunt saber). Which I knew going in that that was most likely what I would receive so I'm not upset about the saber itself at all. The craftsmanship is excellent, the color is real cool (orange) but I feel that shipping and communication could be greatly improved upon. I will try the mystery box again in the future, because it is fun/exciting not knowing what you could get. Overall I'm satisfied and cant wait till I can get an upper tier saber with all the effects.

Date of experience: January 23, 2020
Baltazar L.
1 review
0 helpful votes
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This is the 2nd saber i have ordered and will continue to do so! Thx yall!

Date of experience: January 22, 2020
Avary R.
1 review
0 helpful votes
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Amazing, will be shopping for more!
January 22, 2020

Amazing, will be shopping for more!

Date of experience: January 22, 2020
DHarris E.
1 review
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Product came within less than a month and love the detail and the blades. Would buy again and definitely would recommend to friends.

Date of experience: January 22, 2020
Daniel A.
2 reviews
0 helpful votes
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UltraSabers are my go to Lightsaber source!
January 22, 2020

UltraSabers are my go to Lightsaber source!

Date of experience: January 22, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748