Ultra SabersReviews 19,632

I ordered 2 mystery boxes and received them in 3 days. Which is about a month faster than previous orders. That awesome... the downside though, they were 100% used. Scuffs all over the blades and damage to the hilts. I did recieve one with sound and I did no have to pull the tab from the batteries to activate it. I've spend far too much money on this company to recieve products of this poor quality. I will not be ordering again. Very disappointed

Ordered with the expectation of 3-4 weeks lead time per what was presented on website. I received my order after 6 weeks of placing my order without any form of communication from Ultra sabers to notify me of the increased wait time.

Hello there. I am incredibly pleased with my saber. The quality and brightness is insane (I got the tri fire orange). The feel of the saber in your hand is absolutely perfect and lightness really makes it feel like blade is made of light. Everything about the saber is of amazing quality. The only reason I can't give 5 stars is the lack of communication with customer service, I understand the back up of sabers being ordered and processed, as I ordered mine in late December after Christmas and the new movie. However, just a confirmation email that my order was received and being processed would have been reassuring during the whole process. Overall though, my experience was amazing and I will absolutely be getting more sabers from UltraSabers!

I bought a saber from here and it took almost 6 weeks to get to me. When it finally did, all the little pieces on it started to fall off and there was a rattle. So I had to manually fox the rattle and super glue all the pieces back onto it. For a purchase this expensive I expected better craftsmanship and the people who actually make the sabers should be ashamed. This whole process has been nothing but terrible and not only a HUGE waste of time but also a huge waste of my hard earned money. I tried to contact them through social media, calling, and emailing but I only ever got auto responses from the call and social media. The email would get a reply after a week. I'm usually a very chill person in terms of waiting but to wait for this metal piece of garbage that somehow passed inspection (if they even do that) is ridiculous. Anyways, that's all I have to say, other than I would warm even my worst enemy about doing "business" with this corrupt business.

I ordered my saber in December of 2019, I knew it would arrive mid-January. So when that date passed and it drifted into February I got more than a little impatient. I sent 5 emails before my saber arrived, none of which were responded to. They seriously have to up their customer service game. Once the saber arrived though, it is amazing! The quality is great, lighting is amazing, and super simple.

I have written six emails since the beginning of December, with no replies. My order got shipped to a defunct address because I had no response to update my address. I had to pay an additional $20 to ship to a valid address. The mystery box I ordered guaranteed a saber worth at least $75 dollars. Mine is worth $70 on their website. Stunt saber, no sound. So, not only did I get ripped off, but not a single person will reach out to address this issue. They pride themselves on customer service, and maybe I'm an anomaly, but this is ridiculous. I never write negative reviews, but beware. I hope I get to update this in the future with a positive ending, but right now this is awful.