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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Loved it
First buy from this website, and I am thrilled. Everything was excellent to the letter and an awesome deal. I will be shopping here again. Thanks!
Precise, fast and easy.
Very nice selection and customization process.
Website is well designed, giving customers (who, like me, are very particular) a good sense of the products.
Not able to edit entries once they are in the cart. Would be useful to enable that.
I had more problems deciding what features I wanted than ordering the product. The customizable lights don't always work the way they were programmed, especially when the batteries are low.
I played with your product for a little while and The light went out on it for a little bit. But it's working again for some reason. Sounds like it was a wire issue but oh well its working now
The people at Ultra Sabers are amazing. They are helpful and actively responsive. Their products and service have always been great!
Ordered my first saber I'm excited. And my expectations were met and then some. I love Ultrasabers and will buy from them again.
Very clean and streamlined. Found all the info I needed on site or in the forums. Very well put together website and easy to follow.
Great, easy to use website, lots of customization... just wish I could order a current saber with sound but with a different emitter than the one shown
Out of all the sites i have been too this one is the best
Five stars isn't enough
Fast and simple.
Great site, but had a few problems on mobile. Trying to find more parts.
Seems to be very knowledgeable and informative with lots of options!-- but the options are rather confusing-- if they were a little clearer presented, I would give 5 stars. I think I understood them properly...
Very detailed explanations on product specifications. Loved the videos def added another lvl of understanding on the saber its self. Well done guys! Cant wait to get my saber :)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.