On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
We monitor reviews for authenticity
Good customization. I'm excited to get my order!
Creating my order was easily and self-explanatory based on your easy to customize ordering. Thank you.
Just ordered my first ultra-saber so excited will have to do again and again love your guys work great job ultra sabers
As a first time customer, I have zero complaints. Loved the random grabs I got!
Great - I'd definitely order from ultrasabers.com again. I received thorough customer service as well, when I inquired about the product a little more before pushing the "order" button.
Took a little while but worth the time :)
Easy to navigate, straight forward website.
Great.Product was just as advertised.
Quality product, great response time to questions, and quick delivery.
Very satisfied.
I'm pleased with how easy it was to configure the 3 sabers I've ordered so far.
Very satisfied, excellent service.
6 days from ordering to
My door in Australia WOW!
Its great, youre doing great job, bringing happiness to lives of star wars fans, keep on doing it! :) amazing sabers!
Very responsive with their emails. Love the fact you can configure the lightsaber to your liking. Delivery was fast and the package came well packed.
I will definitely buy again
I've bought 4 sabers from you guys, you're great!
Amazing overall. There is lots of debate of course on which company to go with, but as a first time saber buyer I am glad I stuck with Ultrasabers and I will definitely be a return customer.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.