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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I know it's been busy but I didn't mind the wait. The lightsabers are fantastic. They will make contact once they get to your ticket. Thwy are busy which is a great think. Now they have the funds to implement neo pixel soon woot woot
Before when I'd put two day shipping in my order it took three days with a recent order it's already been over two weeks. I get the company is still possibly backed up but i mean I pay the extra 50 or so dollars for my order to arrive sooner and I've still haven't received any info on my order. Like if it's that bad just for the time being at least get rid of expedited shipping option if, and this just from my point of you, it doesn't even change anything in regards to sabers coming in sooner or later.
On top of that I'm still waiting on saber stands!
I thought it was a very nice and easy process and I understand that they were backed up from the holidays
I am looking forward to receiving the goods.
Thank you.
Great quality 11/10 would recommend
My first purchase with Ultrasabers I hadn't realised that items wouldn't be delivered to PO Boxes. I was contacted almost immediately about the dilemma and we were able to resolve the issue. The support team was great.
The product itself was exciting to get. A Mystery Box is definitely a good starter if you don't know what you want yet. I can say without shame I was a complete child when I finally got my Saber in hand. It just lights up so well! The hilt isn't too heavy, either. So you shouldn't worry about that. A good size for grip, too.
I ordered it on Dec. 31st yet it didn't come till late February which really sucked but it was definitely worth the wait.
No comments I loved every thing.
I ordered at the end of the holiday season when they were still backed up with orders. After the 4 week lead time I sent an email to custoner service and got a response in a day. My sabers showed up later that week. They are everything I wanted and I will almost definitely be buying again sometime.
Hello! I felt comfortable with your service!
The shipment was fast and punctual.
The swords werw amazing and my boyfriend loved them!
I will recommend your service to all my friends!
May the force be with you!
Greetings from Italy
My hilt of choice became unavailable so Ultrasabers contacted me with 4 options to choose from. I was satisfied with the compromise between the options that I wanted and my price point. My saber was delivered in a timely manner and everything looks great and works perfectly. I am 100% satisfied with my purchase.
Works really well, only issue being a small delay in the sound response upon winging the saver. Besides that, all is well
Received my mystery box within a week of ordering. The stunt saber I received is perfect for starting saber dueling.
Perfection all the way!
Delivered on Saturday 2/22/2020 at 11:02 Am
I love the lightsaber a lot then i started painting it to my liking to gave the saber a snow theme then i ordered
Blade Plug Length: 3 inches from 3Dsabers while i was waiting for the saber to arrive when my saber arrived the blade plug was to long so i went and ordered other Blade Plug on etsy from Saberforge when it came it fit just fine :)
I ordered a mystery box saber in early feburary with standard shipping, and it got here much faster than expected. The actual internal battery setup is a little shoddy, held together by electric tape, but that's not a major concern.
Just got the emperors hand lightsaber and it is amazing! I just had some minor issues. Some of the screws needed some tightening and i had to glue the diffusing film inside of the blade. Other than that no other issues. Im still figuring out how to do gestures and change fonts/colors because the diamond board is complex :) but its great! Thank you ultrasabers!
Love it. Everything about it. Sentinel LE V5 with a diamond controller. The batteries are a little difficult to get out, but that's okay.
The lightsaber is great but i have requested a return, i have not gotten any response yet
The sabers are well made and you can really thwack your friends with the midgrade bois.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.