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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Bwato F.
1 review
0 helpful votes
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While it took around a month for my saber to ship, I absolutely love the quality I received. I have no sound in my saber, yeah it is still one of the coolest nerdy items I own, I absolutely love my saber!

Date of experience: March 14, 2020
Arcinsaw Z.
1 review
0 helpful votes
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Easy to order
March 13, 2020

Easy to order. Pretty fast (3-4 weeks) compared to other saber makers. Excellent customer service. I will definitely be buying from them again!

Date of experience: March 13, 2020
LordKivuli H.
1 review
0 helpful votes
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Not too upset cause I understand yall were busy with the holidays. Customer service could def be better than automated emails. I got my saber tho so all is forgiven cause I absolutely love it

Date of experience: March 13, 2020
Gaylord J.
1 review
0 helpful votes
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Really like a lot
March 13, 2020

Really like a lot. Hope I get a good mystery box saber

Date of experience: March 13, 2020
David I.
2 reviews
0 helpful votes
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I ordered the fallen saber when I received it a month late its covered in deep scratches and the lad's didn't turn on had to fix it also I swang the saber one and one of the decorative screws came of which the light shines through which is really bugging me overall I regret ordering from them and should have spent a little more somewhere else

Date of experience: March 13, 2020
Rudy J.
2 reviews
0 helpful votes
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Your estimated time if delivery was 3 to 4 days
I got mine a month and a half later

Date of experience: March 13, 2020
Mike S.
1 review
0 helpful votes
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I ordered two mystery sabers from ultrasabers
March 13, 2020

I ordered two mystery sabers from ultrasabers. Right after the order, I received an email confirming my order. One week later I was opening my new sabers. Love the colors and how bright they are. Extremely durable and a lot of fun to swing around. Can't wait to get more.

Date of experience: March 13, 2020
Kenneth W.
4 reviews
0 helpful votes
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Timely delivery, quality products
March 13, 2020

Timely delivery, quality products.

Date of experience: March 13, 2020
Fox J.
1 review
0 helpful votes
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N/a
March 13, 2020

N/a

Date of experience: March 13, 2020
Washington
1 review
0 helpful votes
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My Fallen Ultra Saber
March 13, 2020

I knew these guys made quality but this is incredible, the pictures of the saber hilts look beautiful but nothing compares to holding this thing in your bare hands. I can already see myself buying another in the future!

Date of experience: March 13, 2020
GoldenEevee D.
1 review
0 helpful votes
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Ultra sabers has provided the best saber and saber accessory buying experience available.

Date of experience: March 13, 2020
Andrew S.
2 reviews
0 helpful votes
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Awesome company, awesome times, awesome customer service, you guys rock!

Date of experience: March 13, 2020
Brian K.
1 review
0 helpful votes
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The product I received was severely damaged in shipping, does not work, and the company has not responded to my requests for replacement parts, despite Fedex agreed that the shipment was damaged and poorly packaged on delivery in Australia. I would NEVER do business with this company again. They need to immediately rectify my damaged nearly $800 AUD purchase immediately. Do not buy from this company!

Date of experience: March 13, 2020
Scott B.
1 review
0 helpful votes
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Still waiting for delivery of my last order
March 13, 2020

Still waiting for delivery of my last order. Some kind of tracking number needs to be provided for the customers you buy these. For piece of mind.

Date of experience: March 13, 2020
Florida
1 review
0 helpful votes
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Extremely impressed!
March 13, 2020

I bought a lightsaber mystery box, and expected to wait longer than the expected time, as I had heard that ultrasabers can be a bit finicky with actually sending out their lightsabers on time, and that may be true, but not for their mystery box. The saber and the blade came in prime condition, and have been using It for a lightsaber training group, cosplay, and as a makeshift flashlight when i cannot find my phone. I will definitely be using ultrasabers as a vendor again, as I am in the market for an saber staff and some saber tonfa, but that is for another day. That aluminum that the sabers are made of is strong, yes, but can scratch kind of easily if dropped onto rough surfaces like concrete, but the gouges and scratches are small, dont detract from my experience using the saber, and add to a "battle-worn" look, of which I am a huge fan. Overall, I am extremely impressed with ultrasabers in their work and will but from them again in the future!

Date of experience: March 13, 2020
New Jersey
1 review
0 helpful votes
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I ordered a single part for a saber on February 2nd, and received it in March. The delay was most likely due to the Christmas/TROS order frenzy and Coronavirus-related logistics issues.

Normally, US has very good shipping times.

Date of experience: March 13, 2020
Jason P.
1 review
0 helpful votes
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Though it took longer than the expected wait time, they kept in touch and letting me know all the details.

Date of experience: March 13, 2020
Dustin B.
1 review
0 helpful votes
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Ordered a mystery box
March 13, 2020

Ordered a mystery box. It delivered in 8 days. Super satisfied.

Date of experience: March 13, 2020
Kai D.
1 review
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They didn't ship my order untill I complained enough. Although I am satisfied with me order, the delivery was horrible.

Date of experience: March 13, 2020
David O.
4 reviews
0 helpful votes
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Great product
March 13, 2020

Great product. Delivery time could have been better.

Date of experience: March 13, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748