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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Shopping experience was fine, but the customer service issues as well as the large delay was unacceptable.
They are completely unresponsive to emails and phone calls.
You have to constantly hound them via emails to get a response almost a month later.
I was surprised that i got my saber in 4 days! My friend had to wait about 1 month for theirs to come
Great sabers, very lightweight and strong. Would definitely buy again!
Led on sabers decay
It was cool
My first time buying
The shipping/e-mail response times are horrible. The product is great as is the packaging.
Good, quick with no problems
I had placed my order on Feb 7 2020, and it arrived Mar 18 2020. I am so ecstatic that it finally is here. This is hands down the best lightsaber I have ever had! 100% worth the wait, and I will totally be ordering again.
When I ordered a lightsaber on UltraSabers, I thought it would be fun to own a custom lightsaber. I like UltraSabers and if i could, would get another.
Around the end of January I ordered 2 lightsabers both of them 1 day shipping and it has been 6 weeks since I have ordered them and they have yet to even be shipped, and whenever I email them I always get a stupid response that is "we are behind because of the new movie" even though the movie was in DECEMBER
Update: now whenever I contact them ultrasabers is not responding to any of my emails.
It came very quickly and I plan to order again from this site
Customer service was nonexistent and the quality of their blades are ok but their electronics are horrible. They don't have anything to protect their electronics, and for the amount they charge, you'd expect better quality rather than everything hanging by literally just a wire.
Quality is good but the time waiting for processing was very unpleasant
We ordered the light sabers on January 31st and did not receive them until March 13th way too long.
Shipping was slow but it was understandable these days, the only problem I had was getting contact of Ultrasabers. Once I did get a reply to my many emails about a month and a half later everything was speedy and helpful. They apologized and I totally understood why things were taking longer than expected, but overall very happy with the products I purchased.
The product was wonderful, and the customer service was very good.
It took over four weeks to receive the item and multiple emails to the vendor. However, once the vendor replied the item was shipped quickly. My son loves his light saber!
I've ordered two mystery boxes and both have arrived in good condition. One shipped very fast, the other very slow.
Everything about this company and its products is great so far!
Two random buys down and not so bad! You guys seems to be pushing me to the dark side though all my blades are sith blades lol
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members