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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Oregon
1 review
0 helpful votes
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Love it
February 6, 2021

While at first I was disappointed that I wouldn't be getting the Black Reaper hilt, I have ended up loving my Crimson Reaper hilt even more with the Blue Violet Amethyst blade color, I have even named it The Black Rose Saber.

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
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Ultra Sabers is a great place to get your one of a kind lightsaber! They have so many different hilt options, some even resemble those belonging to certain Jedi or Sith, and are of amazing quality. Ultra Sabers is one of the most affordable saber companies that specialize in high-end sabers. There are many different options to choose from and have Youtube videos to help explain things you might not understand. I ordered a Graflex with a 32" mid-grade ultra edge blade in Artic blue to resemble Anakin/Luke's lightsaber on 6/4. Unfortunately, my order took 6 months to arrive since coronavirus hampered their production, so I received it in the beginning of December. Nonetheless, I understood the implications of the pandemic on small businesses and I was still very happy with my order. The customer service/communication during those 6 months was awful; they do not respond to emails or follow up with people. However, I must say that they have greatly improved their customer service since they realized this was a major complaint amongst their consumers. I actually ordered a second saber a week after I got my first one in December and it arrived in less than 10 days! My second one was an Archon v. 3 with a 32" heavy grade blade. I definitely recommend buying from this company since they now have improved customer service and offer quality sabers. In terms of recommendations for sabers, I got a 32" blade because I am 5'9 so it would have been too long if I got the 36" normal one, and make sure to always go with ultra edge since it gives the blade a fuller look while the other one looks cheaper. There is no feasible way to use the saber with regular batteries, so if you do not get the Lithium-Ion batteries from them, make sure to buy some rechargeable batteries from Walmart or Target that you can recharge easily. I got the emerald driver for my second saber and it is totally worth the extra money because you can change the blade to any color! For hilts, that's totally your decision, I suggest going with something that looks like your favorite character's or something that would look like it would be in the movies!

Date of experience: February 3, 2021
Idaho
1 review
0 helpful votes
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It's good
February 3, 2021

I like the lightsabers I've boughtn but it ships faster for a new customer then an existing one it took two months for me to get my lightsabers the second time around, while the first time it only took two weeks.

Date of experience: February 2, 2021
New Mexico
1 review
0 helpful votes
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Wow
February 1, 2021

Amazing customer service! Even tho it took a little over a month to arrive, the service is absolutely amazing! The saber itself is great and modifying the blade and emiter for custom use was a piece of cake! 5 stars!

Date of experience: February 1, 2021
Tennessee
1 review
0 helpful votes
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Nice
February 1, 2021

I've ordered 2 sabers so far and they have both been awesome. The customer service was great too. My only problem is that the sabers with sound add an extra 100 dollars while other places such as the Pachstore can give you way more value from 100 dollars. But if your looking for a combat saber, Ultrasabers has got you covered.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Mr
February 1, 2021

I bought two "mystery box" sabers, one for myself and one for a friend, specifically for dueling. They both arrived in about a week and we have had an amazing time with them. They look amazing and don't show a single mark from the several sparring sessions we've gone through with them.

Date of experience: February 1, 2021
Australia
1 review
1 helpful vote
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Cheap for combat sabers!
February 1, 2021

I bought just a $75 saber and it is perfect!
I'm definitely going to buy a double bladed lightsaber soon!
Great quality!

Date of experience: January 31, 2021
Germany
1 review
0 helpful votes
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My lightsaber
February 1, 2021

It is actually great. I have a lot of fun with switching the colours and waving It around and fighting with my homies. The hilt was made very precice and with a lot of Details. Thank You guys for bringing starwars to the real World with such great effort

Date of experience: January 31, 2021
Florida
1 review
0 helpful votes
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Quality sabers
February 1, 2021

Ultrasabers is a great place to get a lightsaber. They're high quality and great bang for your buck!

Date of experience: January 30, 2021
Oregon
1 review
0 helpful votes
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I have ordered from ultra sabers before and it was fast reliable and the product was sturdy and well made it only took about a month
This is my second order and they had barely ever notified me of the order I had to email them about the order its been a little over 2 months since I had ordered it and I haven't even heard its been shipped yet

Date of experience: January 30, 2021
Florida
1 review
0 helpful votes
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Great quality sabers
January 30, 2021

I ordered a grandmaster saber, and within ten days it had already been delivered. Great quality too; I highly recommend this company for a saber.

Date of experience: January 29, 2021
New York
1 review
0 helpful votes
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7 months
January 28, 2021

Made the order, two months in, no word. 4 months in, they said there was back order on the part. Still said it was in stock on their website. 6 months in, suggested a change or wait 3 weeks. I waited. 7months same exact email, changed order. Only refunded $30 for a $90 change. Parts where missing. The original order is STILL in stock according to their website. Way more hassle than its worth. I will say the quality of the sabers are good though.

Date of experience: January 28, 2021
Canada
1 review
0 helpful votes
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No good customer service
January 28, 2021

The sabers took over a month to ship because the company neglected to inform me that two of the parts I ordered were out of stock, however once I fixed that issue they shipped from the states to Canada fairly quickly. But when they finally arrived two of the three were faulty, one of them wouldn't stay on and would flicker off while the other was glued together properly. And when I tried to email ultrasabers to send them back to get them fixed they it took them over two weeks to respond. However the lightsabers are beautiful so I'll give them that.

Date of experience: January 28, 2021
California
1 review
0 helpful votes
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Legit
January 28, 2021

It was around Christmas so things were tight for production. They still delivered! They were missing a piece to the saber I ordered. They reached out and offered personalized solutions. Probably what should be done for a $400 custom saber... but it was still appreciated because they managed to solve the issue and have it to me before the holidays!

Date of experience: January 28, 2021
Michigan
1 review
0 helpful votes
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Kind of raw of a deal...
January 28, 2021

The saber came on good schedule. But I received a blade that was bent notably and after having ordered in in November 2020, with light use (strongest blade) and not even dueling with another, the wires have become easily damaged and the LED will go in and out with the right impact, easily. Sometimes all it takes is momentum. I have not done anything abusive to this, and handled it with care. INITIATE V2 hilt, yellow LED, UltraEdge Heavy grade. Around 2 months of moving in the air, with no striking.

Date of experience: January 27, 2021
South Carolina
1 review
0 helpful votes
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Love it
January 28, 2021

Awesome collectors piece to display and also feel pretty good in hand built very good exceeds my expectations

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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Love the sabers!
January 28, 2021

We've had nothing but positive experiences with Ultrasabers. My son absolutely loves them and he enjoys swinging them around for the neighborhood kids. Looking forward to our next purchase!

Date of experience: January 27, 2021
GB
1 review
0 helpful votes
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Lightsabers
January 27, 2021

Came really fast and we're on very good condition when I had received them. No cracks or anything on the lighsabers. Would buy again

Date of experience: January 27, 2021
California
1 review
0 helpful votes
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Thank you
January 27, 2021

2 orders in as many months, and so far so good; reasonable delivery schedule, plenty of resources... though admittedly the latter can get a bit overwhelming at times, which is why the 4 instead of 5 stars. That said, I can only imagine how difficult it must be to run that sort of future-tech business in a time when most of us can barely wield a flashlight, let alone a lightsaber... thank goodness the real ones are still unavailable as of yet, eh? Lol.;-)

Date of experience: January 26, 2021
Utah
1 review
0 helpful votes
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16 weeks no product or response
January 26, 2021

Ordered two lightsabers gave me 6 week maximum wait time. Its now been almost twice that and they refuse to respond to any calls or emails about the order. Had to go through my own bank to get my money back. This place is a downright scam.

Date of experience: January 26, 2021

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748