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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Canada
1 review
0 helpful votes
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I ordered a lightsaber and a coupler but only the saber was shipped. I have emailed you multiple times about this and have yet to receive a response

Date of experience: March 21, 2020
Texas
1 review
0 helpful votes
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Wasn't expecting this
March 21, 2020

I expected a blade that wasn't warped but got a warped blade. The actual hilt had some damage too. Not very impressed. Not purchasing from them for a while.

Date of experience: March 21, 2020
Tourw k.
1 review
0 helpful votes
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Easy good experience top quality and fast delivery

Date of experience: March 21, 2020
Rayson A.
1 review
0 helpful votes
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Very slow delivery
March 21, 2020

Very slow delivery. Good product though.

Date of experience: March 21, 2020
Vapor H.
1 review
0 helpful votes
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Customer service was good and delivery times were good given the lead time but after 5 weeks of waiting, my order arrived damaged. I sent it in for repairs under the warranty and it's currently being repaired. I'd chalk this up to bad luck rather than the entirety of Ultrasabers products being poor. The metal quality of the hilts are really great and will last you a while. The electronics could have been secured better with a chassis especially for the price. The obsidian v4 soundboard is really great and the speakers are good. I just can't help but feel down after receiving a broken product. I hope they'll repair it.

Date of experience: March 20, 2020
Landon M.
1 review
0 helpful votes
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It took 2 months for my Ultrasaber to ship when I was told only 4 weeks. Ultrasabers never responded to my emails. About 2 weeks ago customer service emailed me saying my order would ship out in the next 2 buisness days. And it never did and customer service never responded to my emails either..

Date of experience: March 20, 2020
Chris S.
3 reviews
0 helpful votes
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This is the first time, in multiple orders (we have 10 US sabers), I am disappointed. I understand with the Mystery Box there is a good chance to receive a basic stunt saber, valued at no less than $75.00. However, my new saber is a basic Initiate V4, with standard Guardian Blue (not even the upgraded TRI color), which retails for $65.00. I know, not a big difference in price, but I do wonder if whomever fulfilled the order, may have pulled from the Grabbag stock, as opposed to the Mystery Box.

Date of experience: March 20, 2020
New York
1 review
0 helpful votes
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Good for sparring
March 20, 2020

Shipping took longer due to the new movie (tros), but I was very satisfied with it when it came here! Other than the screw caps being a bit sharp on the inside (only painful if ya grip it too hard around the grooves), that is. It's not sharp on any of the outer parts, like where you would grab the hilt, so it's not too big of a deal.
Very good for sparring, have sparred with it twice now. I'm pretty heavy handed with my blows, and it barely had a scratch on it when I was done. Provided a lot of fun, and I plan on making a lot of fun memories with it

Date of experience: March 20, 2020
Jacob P.
2 reviews
0 helpful votes
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Once you understand the system, it is simple and quick to use.

Date of experience: March 20, 2020
Falken R.
1 review
0 helpful votes
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Bit of a wait time but not a problem and understandable given the holiday season. Product arrived safely, in proper working order and I am very pleased with the craftsmanship.

Date of experience: March 20, 2020
Nat S.
1 review
0 helpful votes
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The Ultra Sabers team has really done a great job communicating given the challenges around COVID. They were quite accommodating about the fact that we had a quick move come up during that time, so they expedited production and shipment so that we would receive the saber before the address change complicated things. I was also very impressed with the quality of the saber when it arrived. I have a VERY HAPPY BOY right now, enjoying his well-deserved reward for good grades and robotics team achievements!

Date of experience: March 20, 2020
KellsBells G.
1 review
0 helpful votes
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Ordered 2 mystery boxes and received two amazing stunt sabers. They were both green but the bolts were perfect

Date of experience: March 20, 2020
Christian N.
2 reviews
0 helpful votes
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I was extremely pleased with everything
March 20, 2020

I was extremely pleased with everything. I order from the mystery box and the lightsaber was fantastic. The delivery was an acceptable amount of time and the quality of the saber is outstanding. I will most definitely buy more sabers from Ultrasabers.

Date of experience: March 20, 2020
Luke J.
1 review
0 helpful votes
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I understand that my order was delayed because of high demand. I appreciate the fast response time to my request for my order update.

Date of experience: March 20, 2020
Malik W.
1 review
0 helpful votes
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This is my first time ordering
March 20, 2020

This is my first time ordering. It was very quick and easy to order this.

Date of experience: March 20, 2020
Anthony K.
2 reviews
0 helpful votes
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I also placed an order five days before ( February 4th 2020) this one and it still hasn't come yet, the order number is #*******

Date of experience: March 20, 2020
Ben D.
5 reviews
0 helpful votes
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Order time was super long
March 20, 2020

Order time was super long

Date of experience: March 20, 2020
Sam L.
3 reviews
0 helpful votes
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I needed some more blades for my sabers and these came very quickly without any issues.

Date of experience: March 19, 2020
K N.
2 reviews
0 helpful votes
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Awesome product, great delivery time
March 19, 2020

Awesome product, great delivery time

Date of experience: March 19, 2020
Jos D.
1 review
0 helpful votes
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Pretty straight forward and efficient!
March 19, 2020

Pretty straight forward and efficient!

Date of experience: March 19, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748