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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Steve K.
5 reviews
0 helpful votes
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Love this thing
March 24, 2020

Love this thing

Date of experience: March 24, 2020
Falken K.
1 review
0 helpful votes
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Shipped quickly
March 24, 2020

Shipped quickly. Looks great.

Date of experience: March 24, 2020
Georgia
1 review
0 helpful votes
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This my first Ultrasaber or high end saber for that matter. I'm very impressed with the quality of the saber, the sound fonts, effects, and construction! Once customer service responded, they were very helpful. However I have to take one star off for slow shipping and most of all not being able to get my saber connected to my PC. I'm a Software Analyst with a CS degree and I can't figure it out. Others have, but I have had no such luck. I may need to install a different OS. I have scoured the forums and the internet, but nothing I try works. This is a big problem for me since functionality is so limited if you have trouble connecting the sound board. Overall, the product is still worth the price. I understand the shipping speed issue completely, but the product would be perfect in my eyes if the sound board was easier to connect. I'm overall satisfied with this awesome saber!

Date of experience: March 24, 2020
mik I.
1 review
0 helpful votes
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I ordered 6 weeks ago and still not here
March 24, 2020

I ordered 6 weeks ago and still not here

Date of experience: March 24, 2020
Libor A.
1 review
0 helpful votes
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Unmatchable quality, great stuff
March 24, 2020

Unmatchable quality, great stuff.

Date of experience: March 24, 2020
Karla O.
3 reviews
0 helpful votes
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It was good, a little lengthy on the delivery time thought but understandable.

Date of experience: March 24, 2020
Patrixxbison A.
1 review
0 helpful votes
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Bought some parts for a custom setup
March 24, 2020

Bought some parts for a custom setup. All the parts Ive ordered came within the normal shipping time.

Date of experience: March 24, 2020
Patrixxbison Q.
1 review
0 helpful votes
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Bought the DARK MONARCH with V4 sound in Fire Orange for a birthday present. With the V4 sound & adding a custom sound font,they had a pretty good day.

Date of experience: March 24, 2020
Talon M.
1 review
0 helpful votes
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Took little longer than said, but well worth the wait!

Date of experience: March 23, 2020
G Z.
1 review
0 helpful votes
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I have not received the saber yet, I followed the link provided in the email to say that but it was only a link to say received. That's confusing! Have you shipped my order or not?

Date of experience: March 23, 2020
Texas
1 review
0 helpful votes
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Ultrasabers is proving to be one of the best-looking, best working, overall Superior product in every way. The best lightsaber in the business, although I wish they did have a pickup area where you could order locally and pick up at a window or something, but that's just a small gripe.

Date of experience: March 23, 2020
Harry E.
9 reviews
0 helpful votes
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The Shipping was slow, When I emailed them, They got back to me in day. During the Covid-19 outbreak. In the email they were specific, about the shipment and the reason why shipping was so slow. Soon after I got the email I waited 3 business days. I am very happy with my Order! Worth the wait!

Date of experience: March 23, 2020
scott m.
2 reviews
0 helpful votes
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Pretty easy form for overseas shipping,thanks
March 23, 2020

Pretty easy form for overseas shipping,thanks.

Date of experience: March 23, 2020
iscilu O.
1 review
0 helpful votes
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Everything was perfect
March 23, 2020

Everything was perfect. Excellent communication by the customer service.

Date of experience: March 23, 2020
Alan Y.
5 reviews
0 helpful votes
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Great saber
March 23, 2020

Great saber

Date of experience: March 23, 2020
hdesma A.
1 review
0 helpful votes
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...
March 23, 2020

Date of experience: March 23, 2020
Colorado
1 review
0 helpful votes
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Order was messed up
March 23, 2020

My $500 dollar diamond saber came with a charging port I had not requested, and the sound has refused to work. Ultrasabers has still not responded to me about the issues.

Date of experience: March 23, 2020
Massachusetts
1 review
0 helpful votes
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It was ok
March 23, 2020

The saber I got, Electrum Wind, is amazing, but heavy, and sharp on one spot. The service was terrible, they never replied to my emails and I hope this won't happen again.

Date of experience: March 23, 2020
Jenny A.
1 review
0 helpful votes
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My husband loves it
March 23, 2020

My husband loves it.
I purchased him the mystery box
He was really hoping for one with sound which sadly we didn't end up getting.
Overall he's happy with the amazing quality of the handle and the blade itself. We got the color white which literally lights up a whole room!
Next time we will be custom making my own personal saber with sound and bet it will be epic!

Date of experience: March 23, 2020
Guillermo V.
1 review
0 helpful votes
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Good Product, the delivery time wasn't expected.

Date of experience: March 22, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748