business logo of Ultra Sabers

Ultra SabersReviews 19,632

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey star
grey star
grey star
grey star
grey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Andrew N.
2 reviews
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Share Review
Report Review

Did not recieve my entire order, currently awaiting a response from support

Date of experience: May 6, 2020
Dasan k.
1 review
0 helpful votes
Follow Dasan k.
Unfollow Dasan k.
Share Review
Report Review

No problems at all
May 6, 2020

No problems at all.

Date of experience: May 6, 2020
Caleb L.
1 review
0 helpful votes
Follow Caleb L.
Unfollow Caleb L.
Share Review
Report Review

I think the product I received was very high quality only reason I didn't like it was because it had no sound and that was my own specification and fault. The time was the only problem but it was well founded for as covid-19 was a problem. Customer service was excellent they pretty much got back to me as soon as I sent the email.

Date of experience: May 6, 2020
California
1 review
0 helpful votes
Follow Kaitlyn M.
Unfollow Kaitlyn M.
Share Review
Report Review

Awesome!
May 6, 2020

Love it! Kinda makes a little cracking noise on the bottom part when I move it other then that it's perfect

Date of experience: May 6, 2020
Digo H.
1 review
0 helpful votes
Follow Digo H.
Unfollow Digo H.
Share Review
Report Review

Terrible customer service 0 communication
May 6, 2020

Terrible customer service 0 communication

Date of experience: May 6, 2020
David K.
2 reviews
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

After waiting for my order for 4+ weeks and $325 I was sent the WRONG saber! Emails and messages all ignored. No reply until I filed a claim with Paypal! I ended up keeping it and removing the ugly red anodization and customizing it, but dont expect any customer service without serious pushing.
I even tried to upgrade (and spend more!) on one order and NEVER got a response of any kind!

Date of experience: May 5, 2020
Francesco M.
3 reviews
0 helpful votes
Follow Francesco M.
Unfollow Francesco M.
Share Review
Report Review

Order processing takes a long time
May 5, 2020

Order processing takes a long time.

Date of experience: May 5, 2020
Lel P.
1 review
0 helpful votes
Follow Lel P.
Unfollow Lel P.
Share Review
Report Review

Had a great experience and will be making more purchases.

Date of experience: May 5, 2020
Kami I.
1 review
0 helpful votes
Follow Kami I.
Unfollow Kami I.
Share Review
Report Review

I hate surveys, but this was simple, great paying options most folk would already use anyways.

Date of experience: May 5, 2020
Ebbewan Y.
1 review
0 helpful votes
Follow Ebbewan Y.
Unfollow Ebbewan Y.
Share Review
Report Review

You really have made a long time dream come true! I own my own Lightsaber! Now I can study and train to be a jedi. I was concerned about the delivery time and it came within the time frame I thought, even with social distancing.
Please keep doing what you all are doing! Your hard work and passion is so very much shared!

Date of experience: May 5, 2020
daiblaes C.
1 review
0 helpful votes
Follow daiblaes C.
Unfollow daiblaes C.
Share Review
Report Review

Definitely recommended to my friends, I'm very satisfied with the lightsaber's I've gotten so far.

Date of experience: May 5, 2020
Denisse Z.
1 review
0 helpful votes
Follow Denisse Z.
Unfollow Denisse Z.
Share Review
Report Review

Delivery took about 45 days and I was given a 20% discount on a future purchase because of that.
Item quality was great!

Date of experience: May 5, 2020
Adreak T.
1 review
0 helpful votes
Follow Adreak T.
Unfollow Adreak T.
Share Review
Report Review

It took quite a bit longer than I wanted to come. However I understand that everything was backlogged. Other than that my saber is awesome and I highly recommend it.

Date of experience: May 5, 2020
Kyler S.
1 review
0 helpful votes
Follow Kyler S.
Unfollow Kyler S.
Share Review
Report Review

Great products and friendly service
May 5, 2020

Great products and friendly service

Date of experience: May 5, 2020
Ronald W.
4 reviews
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

Everything alright
May 5, 2020

Everything alright

Date of experience: May 5, 2020
Barbara R.
4 reviews
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Share Review
Report Review

Decent product
May 5, 2020

Decent product

Date of experience: May 5, 2020
North Carolina
1 review
0 helpful votes
Follow Justin G.
Unfollow Justin G.
Share Review
Report Review

I ordered several mystery box sabers and absolutely adore them. They are definitely high quality products and a great price.

Date of experience: May 5, 2020
Colorado
1 review
1 helpful vote
Follow Vinny R.
Unfollow Vinny R.
Share Review
Report Review

Delivery
May 5, 2020

The delivery took a month but they gave me a code for 20 percent off my next purchase and they were very good with responding. I'm thinking of purchasing more but I'm not fully sure yet. The sabers were also very nice and durable.

Date of experience: May 5, 2020
Texas
2 reviews
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Grab bag sabers
May 5, 2020

I ordered 4 grab bags lightsaber blades 2 of them did not have the film in them. I emailed numerous times. I called the number in the "contact us" left message and no response... not sure if I will order from them again. But the saber I ordered with them came perfect. Very happy with it

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
Follow Rob J.
Unfollow Rob J.
Share Review
Report Review

Ultrasabers is where I bought my first lightsaber and since I've purchased 3 more. Bright sabers, good quality, at a great price! Do yourself a favor, if you go with sound Diamond set up all the way.

Date of experience: May 5, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748