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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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This place is one of the best sites to go to if you're a Star Wars nerd, the blades are super durable and look amazing!
I have not received it yet I have the confirmation but I have no idea if has come yet but I did order it
The shipping time was long, but my sabers got here sooner than I expected (especially because of covid). The tip of the saber has already fallen off of one of them, after having them for less than 48 hours (just from swinging them around, not actual sword combat). I had to put bubble wrap inside of the hilt because the batteries inside move around quite a bit. Other than those errors, the sabers look great, the stand works well, the hilts are pristine and the saber staff attachment works like a charm. I can't say that I'd recommend these sabers for those looking to spar with them, but rather if you want to collect instead.
Ordered a grab bag saver and got so much more than I expected. It was exactly what I wanted. The saber is easy to use and quite durable.
Honestly a pretty good sight. I got what I ordered, around the time I ordered it, with nearly no fuss and in good shape.
Website isn't accurate to what really is in stock (had to be emailed what was and wasn't) and had previous trouble with communication due to being backed up. Once they got back the communication was great and I was able to pick out an alternative that I love and shipping was quick and efficient.
Buying from ultra savers is a good place to get into the saber community they do have good quality for low prices however some of the higher end things seem a bit more expensive than other sites for the same things however I will continue to use ultra saber they have good quality for a good price and that's what a lot of people look for
I paid for Priority Shipping and it took over a month to get here. However Customer service was very polite and helpful. The brass section on my emitter is tarnished and/or rusted, it just really looks horrible. Also I did NOT order a cover tech wheel or a recharge port for my saber and they were installed anyway... Not sure why seeing as those features cost more money to get? All in all I must say that I'm disappointed with the amount of extra time it took for my saber to get here and also disappointed with the lack of attention to detail with my order. For $500 you should get it right no questions asked.
I ordered a mystery Lightsaber, and was kind of disappointed. The saber works and everything, but the anodizing was very low quality. After playing around with it for less than 5 mins it leaves a blackish residue on my skin
Product was good. Customer service took a long time. When I finally got a response it was ok. As I mentioned csr response needs to happen sooner.
Great product and even though they ran out of the hilt i ordered twice they upgraded me to a better hilt twice for free to make up for it and I'd personally recommend it to anyone looking to get one and I'd most definitely order again.
Man honestly I ordered a kinda rubbed off look to my saber and I got silver also the battery life isn't the best.
I ordered the $200 mystery box. It came with sound and a nice bright yellow blade color. It does have good sound but I was hoping for more then the basic sound board and the hilt is just plain... not much customization I can do in the future other then change the pommel.
I am very happy with my sabers. I ordered a Malice with sound and it is awesome. I also won a grab bag stunt saber in the winter raffle! It looks great! Thank you very much.
The wait time was the worst part of the whole process. My Lightsaber turned out exactly how I wanted.
I got one of the mystery box sabers and it even came with an upgraded activation switch happy with my purchase.
My order came in good condition and is of a nice quality. This is my first lightsaber and it is good to use!
These are Quality products, great to know they are USA made and received outstanding customer service throughout order.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.