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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I finally got my first lightsaber! So story, I have been looking for a good one for a long time now. Many influencers I follow and friends I know had given me different advice on where to go. After realizing the majority was directed to Ultrasabers, I got on my computer and did some research. The website was very well done and I was loving what I was seeing. I ordered the apprentice model and it came 2 weeks later, as expected. When it came I made sure there were no problems, and I'm happy to say it came unscratched! The blade was actually super strong and I have been dueling with it often. The one problem I had was the blade length, but that was completely my fault. Overall I was completely satisfied with everything! Will definitely be getting another saber from this company in the future! Next one with be longer and will have the sound.
Hi again,
My sabers are still going strong after many duels! I love them.
If you are unsure of where to start your collection, go on over to Ultrasabers website! They have everything and it's all great quality for duels!
Blaming covid for a simple piece, they pushed off my order for over 6 months, now this want to cancel they want 20%, and they already processed my card. I have a bad feeling that this is going to be a problem getting my money back, full amount for a product I never received. Definitely reporting to BBB.
There was a misunderstanding about how the order would be processed. When I received this order, it was explained to me what caused the confusion. The issue was resolved to my satisfaction.
Decent sabers. If you want one meant for dueling than this is a good place to start. Hilt fits comfortably in your had and they are quite light
Ultrasabers put double the value of the sabers in the commercial invoice - so I paid double taxes and import fees. They won't respond to me in trying to resolve the issue - in which they have admitted fault. I offered a very fair solution, but they are clearly hoping I'll just go away. There was no need for this, and a simple level of decency would have meant an amicable resolution. Very disappointed, and won't be dealing with them again.
Delivery was timely, and my saber came in great condition. I was so excited about my first that I ended up ordering a saber staff after, so now I effectively have 3 sabers to share with dueling partners. All are in good condition and we're delivered in good time.
Patience. That's all you need people. So many bad reviews on this company. I've had no problem. And saber quality? I've had one for over 3 years now and it still works great. I'm not sparring with it it's just for fun I have training feders ( steel training swords) and those are for sparring. This are for fun. Not martial arts. Now with the fulcrum I've just purchased they could have done a better job on glueing the fake red button on. But electronics work great nothing is rattling too hard ( other than slight movement in the battery pack to be expected without chassis) but it looks and feels freak. Saber stands need work I don't know why I expected more but I did. Over all this is my 3rd ultrasaber ( including one I bought for my brother) and I am happy. Just make your order and it will arrive at some point.
I personally highly recommend this product for the Star Wars geek in your house. It might be a little pricey but it's durable, light, and overall fantastic.
After receiving an order missing a part ultrasabers was able to resolve the issue quickly. They reached out to me and shipped the item.
I just want to say how pleased I am with my new Saber. This was my first experience with ultrasabers lightsabers. And it definitely will not be my last. The hilt is beautiful, and feels solid. The blade is extremely bright and vibrant. 10 out of 10 for me. Thank you ultrasabers for this experience.
Extremely happy with the mystery box I ordered! The packaging and quality is amazing and could easily put the product together.
It took a bit for them to make my saber, I ordered it back in January of this year, but they kept me up to date on everything. I got my saber just a few days ago and its great! Exactly what I ordered.
Very durable from what I've seen and it shipped far more quickly than I thought it was going to in a pandemic.
It was perfect, everything came on time. The blades were very durable, all the lighting worked. The only thing that happened was that in shipping or packing they missed my setting screw to secure the blade into the hilt, but that was just an easy trip the hardware store. Besides that tho it was perfect.
Great prices and reliable delivery, couldn't be more pleased with the outcome of my purchase from UltraSabers
Its got all that I asked for, sound is loud, and saber is very bright. But I do think that its not quite worth the price I paid for. Customizing the saber makes it very expensive its a whole 100 + dollars more for a saber with sound. I honestly think that the saber shouldn't cost more for a saber with sound
I ordered a saber and it came within 2 weeks with reasonable shipping, such good value for cosplay or just duelling. If you're thinking of getting a saber get one here.
I've purchased over 1000 dollars of product from ultrasabers they are committed to making 100% combat ready lightsaber props out of the box and they persevere every time!
When they say fastest shipping in the galaxy they mean it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.