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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Kentucky
1 review
0 helpful votes
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Disappointing Saber
April 30, 2021

My saber has intermittent color issues. Even though I have yet to duel with my heavy grade saber, the blue LEDs occasionally don't work, leading to lackluster red. Also, upon further inspection, the interior electronics are supported to the "chassis" of the hilt by a $#*!ty glue job, which fails to even secure the interior wires.

Date of experience: April 30, 2021
Missouri
1 review
0 helpful votes
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Lightsaber
April 29, 2021

It took 3 extra weeks to receive my lightsaber and I had to change my order if I didn't want to wait another 5 weeks. It also doesn't work and I had to send it back for repairs.

Date of experience: April 29, 2021
Michigan
1 review
0 helpful votes
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Mystery box
April 28, 2021

Amazing product and very durable. The craftsmanship on the handle is incredible.
Shipping didn't take as long as expected.
Will be buying another saber from them.

Date of experience: April 28, 2021
GB
1 review
0 helpful votes
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Good customer service
April 28, 2021

Very helpful customer service, sorted out any questions I had and made sure I was up to date with anything that changed in shipping cannot fault them

Date of experience: April 27, 2021
Oregon
1 review
0 helpful votes
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Lightsaber
April 26, 2021

It an amazing lightsaber, perfect for what I wanted, and the price was reasonable. The material is nice and I overall have fallen in love with the lightsaber I got.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Awsome saber.
April 22, 2021

I just recently received my butcher saber with premium sound and I just love it. I honestly can't imagine anu other same saber company with as low prices and still quality sabers as ultrasabers. They are the best.

Date of experience: April 22, 2021
Washington
1 review
0 helpful votes
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Great Service!
April 22, 2021

It was very easy to order a pair of lightsabers. I got my lightsabers quickly and they were beautiful. I will definitely be buying again!

Date of experience: April 22, 2021
Georgia
1 review
0 helpful votes
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I have always received exactly what I order and it is always perfectly matched to the description the site gives!

Date of experience: April 21, 2021
Virginia
1 review
0 helpful votes
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Great product!
April 21, 2021

Was very pleased with my Saber and overall transaction. It didn't take too long to get which was a plus. I would highly recommend!

Date of experience: April 21, 2021
New Jersey
2 reviews
0 helpful votes
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Great lightsaber!
April 20, 2021

I love my new lightsaber. It's well made, very sleek, looks and sounds great! Customer service was very helpful. I definitely recommend this company.

Date of experience: April 20, 2021
Minnesota
1 review
0 helpful votes
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I ordered a saber for my Wife's birthday, and it wasn't supposed to show up until several weeks after her birthday. Their entire website said it would be a 4-6 week lead time on all orders, so I figured I would have to wait no matter what styles I picked from. BUT... Someone reached out to me and said if I picked from a different set of parts I could get my order in just a few days! We messaged back and forth discussion what other options I had available for the shorter production/shipping time until we found the right style I liked. What was going to be a belated birthday gift for my Wife ended up arriving 3 days later ON HER BIRTHDAY!
The craftsmanship on this thing is amazing too. The sounds, motion sensing effects and the overall build quality is very solid. We have 2 young boys and they have definitely put this thing's durability to the test.
These guys rock, I will not be going to anyone else for saber products ever.

Date of experience: April 18, 2021
Michigan
1 review
0 helpful votes
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Excellent Service
April 16, 2021

Got my hands on the Grand Master LE. It's a beautiful replica of Satele Shan's 1 handed saber. Thank you for great quality and quick delivery Ultrasabers!

Date of experience: April 16, 2021
Ohio
1 review
0 helpful votes
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Mystery package
April 13, 2021

The process was easy. I put my order in & a matter of a few weeks I had my ultra saber. Definitely quality product worth having for your collection.

Date of experience: April 13, 2021
Canada
1 review
0 helpful votes
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They neglected to declare on the commercial invoice that my returned saber was a "Warranty Repair", so I had to again pay duty and taxes on the same item. I let Ultrasabers know of the problem and they sent me a revised commercial invoice immediately to dispute with FedEx to get a refund, however FedEx has to submit the claim to Customs. This process will take over 2 weeks to resolve.
A terrible oversight by Ultrasabers, who claim to be selling their product all over the world. They told me that they got a new labeler and that was the reason for the oversight.

Date of experience: April 12, 2021
Michigan
1 review
0 helpful votes
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Best one by far
April 8, 2021

This was my third purchase from ultrasabers and by far the best one. My girlfriend ordered a custom dominix for me on a Thursday. It was in my hands the following tuesday and i love everything about the saber

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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When I ordered from Ultrasabers initially, the hilt I wanted ended up being on backorder. However, the service rep I talked with was able to get me a different one. My Bellicose lightsaber got to me in only a couple of days, and I am really happy with the build quality. I'd personally recommend using them!

Date of experience: April 8, 2021
Massachusetts
1 review
0 helpful votes
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Great service, really nice product!
April 8, 2021

We had a really positive experience from start to finish, even including some order modifications... highly recommended!

Date of experience: April 8, 2021
Jordan T.
2 reviews
0 helpful votes
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Very good quality product
April 7, 2021

Very good quality product. Looks very real and super bright!

Date of experience: April 7, 2021
California
2 reviews
0 helpful votes
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Pretty amazing
April 7, 2021

Very good lightsaber, it's beautiful and easy to handle. Only problem is that the sound is a little too touchy when I use it. Besides that great craftsmanship.

Date of experience: April 7, 2021
Alabama
1 review
0 helpful votes
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Very Satisfied
April 7, 2021

I bought an Ultrasaber for the first time and got it within a week of purchasing it. When I received the saber I turned the light on and was extremely satisfied with my choice. The saber is very durable, I have been using it to duel for two months now and it only has some marks on the blade. This purchase has been the most worthwhile purchases I have ever made.

Date of experience: April 7, 2021

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748