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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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alejandro S.
1 review
0 helpful votes
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Thank you
May 21, 2020

Thank you

Date of experience: May 21, 2020
Rich T.
3 reviews
0 helpful votes
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I heard so many great things about the quality of the sabers I had to get my hands on one. I was thrilled with the options selected for my mystery box saber. When I contacted customer service they were prompt and courteous, responding to my e-mail within 24 hours after sending it. The saber came on time and the quality is impeccable. This will be my first of many purchased from ultrasabers!

Date of experience: May 21, 2020
lannick H.
1 review
0 helpful votes
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It was easy to navigate the website and I like the customizable options for each saber, great service thanks!

Date of experience: May 21, 2020
Evan G.
1 review
0 helpful votes
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I was happy to receive my saber
May 21, 2020

I was happy to receive my saber

Date of experience: May 21, 2020
Ohio
1 review
0 helpful votes
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Didn't have Hilt I ordered after already being a month late. Only communicates through 1 email a day (if you're lucky). Took over two weeks just to conclude my order after telling me they didn't have it. Product came with all the screws loose on the hilt. A couple fall out and I have to make sure they don't get lost. Overall a good product but not worth the headache of receiving it unless you don't have any expectations of when you receive it.

Date of experience: May 21, 2020
Canada
1 review
0 helpful votes
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Poor service... the product was good. But certainly not worth the price especially with the conversion rate

Date of experience: May 21, 2020
Keenerman R.
1 review
0 helpful votes
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I ordered at a peak time so I had a little wait. It was all worth it because the saber was beautiful! This was my first high quality fighting saber and I made a really good decision going with Ultrasabers.

Date of experience: May 21, 2020
Preston N.
2 reviews
0 helpful votes
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Quick and easy to use
May 20, 2020

Quick and easy to use. The express checkout feature is pretty cool.

Date of experience: May 20, 2020
Agent B.
1 review
0 helpful votes
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Overall, I had an excellent experience
May 20, 2020

Overall, I had an excellent experience. I was concerned when I didn't receive a shipping notification for an extensive amount of time (of course, factoring in longer wait times due to the virus affecting every element of this process), though the email came in on the exact day I intended to contact Ultrasabers about an update. Once I got the sabers, WOAH! Nothing I saw or reviewed prepared me for how solid they were! I feel incredibly confident sparring with this. The effects are Just. So. Cool. No regrets getting the extras like the "flash on clash." I prided myself on saving money by not falling victim to becoming addicted with buying statues or figures, but the Ultrasaber might have finally broke me. I immediately started researching my next 2 potential purchases. Just make sure you don't NEED the lightsaber for a specific date unless it's well in-advance. ;)

Date of experience: May 20, 2020
Ethan M.
5 reviews
0 helpful votes
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I received my grab bag saber (ordered March 22,2020) but have yet to receive or here anything about the status of the lightsaber I ordered my wife. The order was placed March 21,2020 for a Sun Riders Destiny Fulcrum saber

Date of experience: May 20, 2020
Joshua n.
1 review
0 helpful votes
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The internals for the lightsabers was not well put together. It was not what I would call a combat saber without fear of the internals being damaged.

Date of experience: May 20, 2020
Chanakya W.
1 review
0 helpful votes
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Great quality saber, nothing more to say
May 20, 2020

Great quality saber, nothing more to say.

Date of experience: May 20, 2020
Quinton H.
1 review
0 helpful votes
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It did take awhile to receive the product
May 20, 2020

It did take awhile to receive the product. I never heard back from customer service, but we did receive the product.

Date of experience: May 20, 2020
Tom B.
11 reviews
0 helpful votes
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Saber is overall amazing, had to do some DIY to get it in working order but lovely overall, the customer service was quite wishy washy but eventually had my questions answered. Once shipped delivery was very speedy

Date of experience: May 20, 2020
Zachary O.
11 reviews
0 helpful votes
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The buying process was so quick and easy, and the product was amazing! It was exactly what I had hoped for!

Date of experience: May 20, 2020
Kim C.
2 reviews
0 helpful votes
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Love It
May 20, 2020

Love It

Date of experience: May 20, 2020
Bob Y.
2 reviews
0 helpful votes
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I got the wrong pommel
May 20, 2020

I got the wrong pommel

Date of experience: May 20, 2020
Thank y.
1 review
0 helpful votes
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Thank you!
May 20, 2020

Thank you! The saber was constructed very well. Fast service thank you.

Date of experience: May 20, 2020
Rupert M.
1 review
0 helpful votes
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The only way that my son could have been more excited upon it arrival was if Lord Vader would have hand delivered it to him. Thank you so much for the joy you have brought.

Date of experience: May 20, 2020
Johnny N.
5 reviews
0 helpful votes
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This company makes very solid and good saber that can withstand pretty much almost any contact sparing. Would recommend to anyone interested in owning a saber for display or even training.

Date of experience: May 20, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748