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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Its was fine
Incredible saber, got it in a timely manner
Ordered a saber for my son and the delivery time was weeks longer then we were told it would be. It was somewhat upsetting as he was hoping to have his saber for May the fourth and that didn't happen. But under the circumstances we are all in with this pandemic it's somewhat understandable as everywhere is experiencing extended delivery times. It's just nice to know when you will actually get products you order. All that said the saber came and my son loves it! So the purchase was certainly worth our time and money.
Excellent quality good turnover given the state of the pandemic. I would happily recommends them to any of my friends. Thank you so much. I love my saber.
Easy to use. Great quality products.
It's just amazing! I love Ultrasabers!
Kids were excited to receive their sabers, great quality!
It didn't ship within the four week lead time - I had to message the Facebook to even get a response to get you to ship it. Once contact was made it shipped quickly, but getting there took effort I shouldn't have had to make.
Son is very happy with his saber
Real easy to order parts. Just got my light saber order today, and it was better than expected. Only bad thing, the blade was damaged by shipper.
The saber took almost two months just to process. The expected wait time was 3-4 weeks. It was very stressful to wait as I received my other saber within 4 weeks of ordering which arrived broken. It was my first time ordering from Utrasabers, and it was as close to a bad experience as it could possibly be. I like both the sabers I got, but they took forever to get here and my diamond saber arrived broken and there still hadn't been an email back saying I can replace it.
The quality of the saber and blade are good. Would definitely recommend!
Excellent quality, customer service is hit or miss. Very worth it in the end, you get a spectacular product for the price
Shipping was slow but understandable due to the fact of covid-19 virus but over all relieved my order finally and very pleased. I also think ultra sabers should look into proffie board an neo pixel to add to there product line i think they would give light sabers a great effect on ignition of all sabers
Hello we received the product but its missing pieces, the only product we had got was a piece of black metal? I had sent email with pictures, please get back to me inregards to returning product
Easy configuration process, friendly staff answered my queries speedily. Arrived in uk 3 weeks earlier than estimated.
The quality of the hilt and electronics - led driver and obsidian soundboard really set ultrasaber apart from others. Highly recommended
There was a scratch on my sword when received, that's a pity. A one paper quickguide would be helpful to get started quickly.
I have always loved the quality and costumer service of Ultra Sabers. Thanks everyone for your great service.
I ordered my saber back a month ago, and I've had no contact from them. I initially contacted them to check the status of my order, and received an automated email, which mentioned that sabers take 3-4 weeks to ship. It's approaching 6 weeks, and I've yet to receive the shipping notice. I've called the customer service number, which no one answered. I then emailed shipping to cancel my order and receive a refund, and I still haven't gotten a response. With COVID-19, I understand shipping being slow, but their website has no notification of such, and they update it with new sales. Make that make sense. While I wanted to support this company, if this is how they're running things, I prefer to take my business elsewhere.
I have had overall positive experiences with Ultrasabers. The Holiday season and the epidemic we are currently experiencing put a damper on the larger orders I made, but this part came in quick and unexpectedly.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members