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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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magicmushi K.
1 review
0 helpful votes
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Got a decent saber no sound but hey it was a mystery box

Date of experience: May 31, 2020
Ethan R.
1 review
0 helpful votes
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Website was very easy to use with many options for customization

Date of experience: May 31, 2020
Eric H.
3 reviews
0 helpful votes
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Customer service was nice about me asking questions and confirming my order since it was on april 1st in a pandemic and reassured me that it will take time but i will get my order as soon as possible.

Date of experience: May 31, 2020
Billy D.
1 review
0 helpful votes
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I received my saber faster than what they said it would take. I love my Dark Omen saber. It's exactly what I was expecting it to be.

Date of experience: May 31, 2020
Clint Q.
2 reviews
0 helpful votes
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It took about six weeks for the product to show up at my door. I contacted ultra sabers about at the third week, they said there running behind and I should receive them soon (tree weeks later they are delivered).
I fell ultra sabers should have offered to pay for the shipping or took a percentage off the payment to have us wait so long.

Date of experience: May 31, 2020
Dave L.
6 reviews
0 helpful votes
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I ordered two light sabers from ultra sabers. Both sabers are displayed as showcase pieces. The only criticism I would have is that my Emperor's hand metal finish has some blemishes in the chrome that I cannot seem to get out. Other than that they both work and look great.

Date of experience: May 31, 2020
Trevor D.
3 reviews
0 helpful votes
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Fast delivery during unexpected time
May 31, 2020

Fast delivery during unexpected time

Date of experience: May 31, 2020
Beatrice P.
2 reviews
0 helpful votes
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I absolutely adore my sword and it arrived within the 3 weeks promised.
Absolutely worth every penny I spent on her. Stunning quality, light but sturdy, perfect for training and fighting.
I couldn't be more satisfied!

Date of experience: May 31, 2020
Nicole C.
7 reviews
0 helpful votes
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Nice new blade for my saber
May 31, 2020

Nice new blade for my saber.

Date of experience: May 31, 2020
drew F.
1 review
0 helpful votes
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The blade was somewhat warped and was not straight.

Date of experience: May 31, 2020
California
1 review
0 helpful votes
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Not reliable
May 31, 2020

I waited for far too long and my shipping order didn't come out at the time it was supposed to be shipped to me

Date of experience: May 31, 2020
New York
1 review
0 helpful votes
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Excellent!
May 31, 2020

Amazing and fast customer service, fast shipping and awesome product. I couldn't be happier with this saber

Date of experience: May 31, 2020
DAAJR D.
1 review
0 helpful votes
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I cannot describe how awesome these products and services are!

Date of experience: May 31, 2020
Colorado
1 review
0 helpful votes
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My son has purchased two lightsabers. On his last delivery he received a 40 inch blade after ordering a 36. He likes to 36-inch because it is easier to maneuver. Also the switch fell apart from the body 3 days after receiving it. One of the screws you cannot replace because the head was already bought out. I've never seen anyone do this so was actually being held by one semi stripped screw. His friend also ordered two at the same time and he has had lots of problems the reason people don't contact them or said the back is because they don't honestly know if it's going to be worse when they receive it or if they will receive it at all since they are out of the state most of the time. And you cannot actually speak to anyone which is very sketchy. So they just take their losses and say nothing how sad

Date of experience: May 30, 2020
William T.
1 review
0 helpful votes
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The only thing that bothered me was the long wait time to get it, but i understand why and it is all good.

Date of experience: May 30, 2020
Lukas N.
1 review
0 helpful votes
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Nice products and a nice support
May 30, 2020

Nice products and a nice support. But U need to calm down with that E-mail offers and special deals :D.

Greetings from germany

Date of experience: May 30, 2020
Pablo F.
1 review
0 helpful votes
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Friendly UI, fast checkout, awesome products as usual.

Date of experience: May 30, 2020
Allan L.
1 review
0 helpful votes
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Order received well packaged and I excellent condition. No complaints

Date of experience: May 30, 2020
Trace R.
1 review
0 helpful votes
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The product was great but delivery time and customer service were not as good. Now that I know that they had issues with email servers I am more forgiving with the company, and I am thinking about using their service again

Date of experience: May 30, 2020
Oliver P.
1 review
0 helpful votes
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Well, I love the game Jedi fallen order
May 30, 2020

Well, I love the game Jedi fallen order. The fallen lightsaber takes inspiration from that game, so that's the one I ordered, but I was sent the combat ready rather than the standard emitter. I was a bit disappointed, but I still really like it. The customer service is horrible. I sent 3 or 4 emails and not one got back to me. The lightsaber took 2 months to get here when they said 3-4 weeks. I understand they are behind, but with no response emails it was super nerve racking. I didn't even know if I would get my saber.

Date of experience: May 30, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748