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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The grand master is exactly what I expected. It is very well constructed and beautiful. It was a gift for my daughter and she loves it.
I like The fast delivery regardless of the distance, and the fixed coupler I ordered works fantastic.
I ordered a dark initiate v2 in the color blazing red, and it came in blue
Astounding products. Took a little time but understandable anything good is worth waiting for.
Love my ultrasabers team.
Like the option and the many many color and lightsaber handles cant wait to see what it looks like
Ultrasabers has the best shipping speed. Ultrasabers has the best deals for their lightsabers. Ultrasabers is there to answer all your questions.
It came on time
Overall the saber i chose was good and works fine and the delivery time wasn't too long
Excellent! I can't praise the workmanship enough. The look, feel and strength of the Sabers is just epic. Despite delays due to COVID-19 they're still the fastest company to deliver. Orders I made to companies like Saber Forge at the same time still haven't progressed and can not get a response from them. Well done Emery and Ultrasabers.
Lightsabers are pretty cool, ngl
I really hope all of this goes well, I am very excited to get my first lightsaber from you!
Great product but it took over a month to get to me and no one answered any of my questions until after the product was delivered
The fact that this company is somehow still in business shocks me. I am appalled at their customer service. 1 response saying sorry for the wait after we paid for QUICK SHIPPING and its been 3 months haven't heard from them since. Not fair, my son's birthday was May 23 and the poor kid had no gift. Still haven't been refunded my money
Excellent Customer service
If they ever send your order, it's after they're our of stock on items that were in stock when they took your money. I ordered six sabres at a discount after they forgot about my first single order. At a discount the order was over $800 by the time they got to it seven weeks later, two sabre hilts were out of stock. I chose different ones to be done with it, they shipped, I received them. The Grand Master with sound that was $300 by itself wast completely assembled. One was a staff which I paid extra $40 for quick coupler, no coupler. All this and they don't ship with a packing slip of any kind. Real $#*! show, I emailed of course, about the missing coupler last week, still waiting. Customer service is a joke, pride as a company is obviously a joke. I gave them a big second chance and they flopped.
I ordered a lightsaber from Ultrasabers on two occasions. One was during the holiday season and the release of Rise of Skywalker. It took a while before I got the lightsaber. I wanted to adjust my order and that was no problem. It took roughly 8 weeks. Apparently my saber was not in stock but they upgraded my saber with a recharge port. That's service!
The second saber I ordered took roughly 3 weeks! I ordered this in April when things got more quiet (no Star Wars movies etc). But mind you the corona pandemic was starting to become a real issue! During this time the communication was still spot on!
The quality of the sabers are solid and beautiful. I was getting these sabers knowing that they are combat ready and not mantle pieces. We (my daughter and I) play with the sabers a lot. They can take some serious hits!
Love the the way they look and feel!
Definitely going to order again.
I orders my saber on April 2,2020. Had to reach out multiple times to get my delivery. Would never order from this site ever again. Website said 3-4 weeks. Took 7 1/2 weeks to get my order. VERY UNSATISFACTORY then all the company did to rectify the situation was to offer me a coupon for 30% off my next order. Like that will ever hapoen.
The saber is very good. I'm satisfied with my saber.
I ordered that in April 1st. But I receive that in May 26th. It took about 8 weeks.
Customer service is not good. They don't reply imminently.
First, they said, "The order will be shipped out until 4 weeks"
After that, they said "your order is out of stock"
Finally, It took 2 months until I received it.
I really enjoyed my product and the time and quality that my product came!
Customer Service is a little slow but am able to deal with, the product delivered is as promised
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members