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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This lightsaber is so cool! But UltraSaber said it would come in 3-4 weeks but it took 2 months. Over all this purchase is awesome!
Do not expect your order to show up, if you have a customer service issue, or an order issue you will not get in touch with these people. They do not return emails, phone calls, 10 weeks later I am still waiting for a saber they claim to build. I am having an issue getting a refund now, why because this company again will not respond to an email. Phone call or anything. Give them $500 and you get screwed. HORRIBLE CUSTOMER SERVICE.
DO NOT EXPECT ANY CUSTOMER SERVICE AT ALL FROM THESE PEOPLE IN ANY CAPACITY.
I ordered a new battery holder because mine broke during dueling so I needed to replace it. It was a really fun project. The electronics were horrendous so I ended up unsoldering everything and cleaning it up with better wire management and solder joints. The new battery holder works great! Thanks for the part ultrasabers! My saber is back in action!
Very easy website. Great range of sabers. Really good quality.
Love the saber but the shipping was just very long, great product overall though!
Building the saber was easy, i love my blade
Great Experience. This is the 2nd time I've placed an order and there will be many more.
Excellent quality, I love it
Cool website, Easy to order. Lacking in customer service skills. Can't get in reach of company. Phone doesn't answer and doesn't allow for you to leave a message. I'm trying to give them more money to upgrade my stunt saber. Emailed a few times with no responses, but received many emails from them promoting to buy more sabers. Nice product, but y'all need to show your customers some love. Covid 19 is a sorry excuse for lacking customer service skills. Dealing with other saber companies during this time who truly care for the buyer, I can vouch for that.
You heard it all
The saber was basic in design in function. When I reached out with a question, I never heard back.
Will definitely come back for another lightsaber, thank you
The saber is great quality. Very durable.
I am very happy with my saber, and I look forward to seeing more sabers from Ultrasabers.
It took 2 months to get my order, and after weeks of not being able to get in touch with customer service, the item I chose had to switched because the company didn't have it in stock. Once the purchase was situated, the company mailed my item to my old address even though I updated the shipping address on the website. It took some time and frustration to work with Fed Ex to get this sorted out.
I love the ultra saber I ordered. I love the quality and detail of it. It took a while for the ultra saber to get to me, but I knew that when I ordered it and it was worth the wait. The only problem I have had with it is that a few days after I got it some of the sheet type material inside the blade was sliding out when I changed the color disc. It was easily slid back in and works perfectly still. Overall, I'm very happy with it!
Very pleased with product. But had to wait almost 4 weeks to get it, too long of a wait time
Excellent product, could of been shipped a little quicker, but overall A+
Nice
Everything's great. Keep up the good work.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members