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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Lauren J.
2 reviews
0 helpful votes
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I am very pleased!
June 15, 2020

I am very pleased! Bought for a birthday present for myself during COVID. Even though their customer service email for questions was backed up, it arrived on time and exactly as I envisioned. Thank you UltraSabers!

Date of experience: June 15, 2020
LvlHornist Y.
1 review
0 helpful votes
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The actual delivery timeline would have been more than fine had I received any updates about it during the two week long wait time between the order confirmation and its arrival.

I ordered a grab bag saber and was a tad disappointed that it ended up just being an initiate v1, mostly stock, as I own one already, and was excited to see literally anything else, but I suppose technically that is the nature of things like this.

Date of experience: June 15, 2020
mooney L.
1 review
0 helpful votes
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Never responded to emails but good lightsaber
June 15, 2020

Never responded to emails but good lightsaber

Date of experience: June 15, 2020
McBearFitz E.
1 review
0 helpful votes
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Great products and were shipped in time for may 4th. Very satisfied

Date of experience: June 15, 2020
Oklahoma
1 review
0 helpful votes
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I was simply swinging around when the round tip flew off. I had not hit it against anything prior to. Everything else worked fine, but arent these things supposed to be glued on? I have been looking for it ever since, but to no avail.

Date of experience: June 15, 2020
Black R.
1 review
0 helpful votes
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I picked the mystery box saber, and I wasn't expecting much considering the value would be at least what I paid. Though the saber I received initially surprised me (vented windows in the emitter was a great touch), I'm glad I got the upgraded blade because aesthetically, it's on the lower end of visual appeal to me. Again, it will be good for saber combat and training, so it's a good buy for less that $100.

Date of experience: June 15, 2020
Rooneydog O.
1 review
0 helpful votes
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Overall, I am satisfied with my order, and would definitely shop here again.

Date of experience: June 15, 2020
Alex C.
1 review
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It is a gorgeous saber
June 15, 2020

It is a gorgeous saber. I'm really happy with both it and the wait time I had, honestly. It was relatively short compared to what I was actually expecting based on all the poor reviews. The only issue I have is that there is a small wobble with the cross guard.

Date of experience: June 15, 2020
Ashley G.
1 review
0 helpful votes
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Website is easy to navigate and explanation on products and accessories is fairly good. Especially for someone like me who isn't completely familiar with these items in depth. Pricing is more reasonable then I was expecting. Very happy with overall experience and can't wait to cos play with this item for this first time!

Date of experience: June 15, 2020
Pocholo J.
1 review
0 helpful votes
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Super long wait time, lots of parts weren't in stock so I had to change a bunch of things on my order. I was really excited for my tri led saber but that was out of stock too, they "upgraded" me to the premium sound board just to get batteries with no charger so I had to buy a charger separately

Date of experience: June 15, 2020
Alicia H.
3 reviews
0 helpful votes
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Shipping was delayed due to COVID, but still got my package within a month! Very satisfied & will definitely be shopping again!

Date of experience: June 15, 2020
fulcrum N.
1 review
0 helpful votes
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I had emailed you with an update to change my order and got an automated response. I am happy with getting them but nothing of my update was considered. I recieved one of them damaged and emailed you about it I would like to talk to someone to rectify the issues. I love them but wand them fixed. With these things rectified I would be 100% satisfied.
I know with all going on it is not your fault and I await being contacted
Thank you
Jeremy.
I can't seem to get a response

Date of experience: June 15, 2020
RMICHAEL O.
1 review
0 helpful votes
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Was great I didn't get the coolest looking saber but I at least got what I paid for so I'm happy overall great shipping time and packaged well.

Date of experience: June 15, 2020
Tatiana L.
2 reviews
0 helpful votes
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Service was quick, product is great quality
June 15, 2020

Service was quick, product is great quality. Purchased random saber. Love it. Not disappointed at all.

Date of experience: June 15, 2020
Sawyer S.
1 review
0 helpful votes
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I'm impressed, very happy with my blade quality of the hilt was out standing colors are bright but a little light. Proud to support a U.S.A. made product.

Date of experience: June 15, 2020
Wigs I.
1 review
0 helpful votes
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The ultra saber website is very user-friendly and the sabers are great quality... The product was so good that it convinced my friends who have been "too cool" for star wars to actually give it a shot.

Date of experience: June 15, 2020
Daniel F.
1 review
0 helpful votes
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This was my second saber from Ultrasabers
June 15, 2020

This was my second saber from Ultrasabers. I love there work and the quickness it took to get the saber to me.

Date of experience: June 15, 2020
VADET L.
1 review
0 helpful votes
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Thank you!
June 15, 2020

Thank you!

Date of experience: June 15, 2020
Israel
1 review
0 helpful votes
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In February 2020 I purchased 2 lightsabers on the basis of getting third free - it was an offer they were advertising. At the point of purchase they didn't mention the month plus delay in shipping. In fact they only posted them out to us after many emails asking what was going on. And of course when the package arrived, the third lightsaber was missing. What followed were many emails from us, most of which were either unanswered or poorly answered. They offered a discount on a future purchase, which was of course unacceptable. I took the matter up with paypal, but due to coronavirus it was not adequately resolved. I strongly urge you to avoid this company.

Date of experience: June 15, 2020
North Carolina
1 review
0 helpful votes
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Silent Shipping
June 15, 2020

The products are great they work well but the shipping process is chaotic. No confirmation email about when the order ships. Hell I got over night shipping on one a month or two ago and it's still not here. Why call it overnight when it's been 2 months?!

Date of experience: June 15, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748