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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Easy to shop and see what I needed to fix my lightsaber
I do not recommend this company at all they do not respond to emails and their phone number is just for show. My first saber showed up out the box the wrong color lucky it fixed itself because I still have not gotten a response. Then I made the mistake to buy a charger and four extra batteries but only received two batteries still no response. Sent emails to both emails provided on their phone message but no response. Buyers beware. Consider going to a galaxy far far away before buying from them.
Good
Great
Saber wasn't built right and they won't fix it.
Love the sabers it just took mine two months to arrive.
I received my saber in the time it was expected and I love it!
Excellent customer service. There were some issues getting the parts I had ordered, but the team reached out to let me know and gave me several options to get my sabers out to my son and I in a timely manner. I love US!
My saber turned out great! The only problem I have is how fast the sabers drain batteries but overall a great saber
The quality of the product is amazing. However, I experienced shipping issues with it and when I messaged customer service, I only received an automated email. If you expect to actually talk with someone... count that out.
In this particular order, everything was perfect and up to the quality I expect from UltraSabers. Order took approximately 8 weeks, but I don't mind waiting for quality items! Thank you, Emory and the crew at UltraSabers!
I really like my saber and i plan to order another in the near future
I loved the sabers, however the tutorials seemed difficult on how to do something as simple as change my blade color and add a new sound with my diamond saber. I have a MacBook Pro and tried to follow the tutorials but I gave up due to it being complicated and not entirely matching up with what I was trying to accomplish. I didn't understand what to do or what I can do, even after attempting to try and understand the tutorials. I wish someone would help me understand the simple things my saber can do. Because of this it's just sitting as is as a display piece, rather than the interactive piece that I wanted it to be. I won another saber in the spring raffle which I did appreciate the speedy delivery of that with my original purchase of the manticore. That did impress me but because of the complications I have had with trying to work with the manticore i have not even tried to work with my other saber that I won in the spring raffle. I paid to upgrade that saber too. I would love it if somebody would give me a tutorial specific to what I want to do in with my computer since I have a MacBook Pro. A live support agent would be awesome to guide me through the process where I can ask questions for understanding. On the positive side I was very impressed on the make and sound quality of the sabers.
This was my first time ordering a saber, and it showed up defective. I then had to pay to ship it back for repairs, and I have now gotten it back, and it still doesn't work and it now makes a rattling noise. I have contacted customer support again, and have not heard back from them. I'm am very upset about this, and on the brink of asking for a full refund. I assure you I will never order anything from you again.
I placed two orders with ultrasabers.com. Th first came when expected according to the website. However the second order has not come yet and although I have emailed ultrasabaers.com multiple times regarding this order, I have yet to here back from them. The lack of communication has made me both anxious and upset as a paying customer.
Battery life on the rechargeable batteries were very short put new batteries in 1 of them and the Sound went way down color went from blue to teal on one of the sabers the 2nd saber Haven't put batteries in yet
Although it did take longer than usual for my order from april to appear, i am happy with the quality of the sabers and it makes up for the wait, i do understand the hardships in the process but they are excused.
I had to email over 8 times before I got a response back. I understand you guys had a crazy amount of orders, however waiting a month to receive an email back in unacceptable
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members