On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
This was my very first saber from here and the whole experience was professional and pleasant
Me and my brother ordered lightsabers for a short film we're working on, he ordered from Saberforge, and I from Ultrasabers. He ordered way back in March when I ordered sometime in April, I believe. I got mine a couple weeks ago, and he's yet to have received his. I can't speak on the quality, as I haven't opened mine, and am waiting for him to receive his, but the delivery time was phenomenal in comparison to your competitors, so congrats on that!
Great quality Saber, very happy with my purchase.
The mystery box was very fast and enjoyed intently waiting for it to arrive. I would buy the mystery box again and again.
Saber is amazing!
The saber I ordered was incredible and very high quality! But I've had it for a couple months now, and it's stopped working. I emailed customer service, but I haven't gotten a response.
Ultra sabers made sure I got my order in time and worked with me to make sure that my order was complete and I got exactly what I wanted I am very satisfied with the product and customer service.
For one it is impossible to reach anyone for customer service and for 2 it was the wrong saber I received and wrong color with no sound
When product was ordered, delivery time was quoted at 3-4 weeks. Took nine to arrive. Emails sent after 5 weeks requesting updates were replied to with standard form-letter responses confirming that their expected shipping date had passed and that they would look into the matter. I understand these are difficult times for many small businesses, but not being forthcoming and communicative to customers will result in reviews such as this one.
The hilt itself is fine I suppose. I did switch the clothes so they pointed the other direction and it is now much improved. But even from basic setup I must say the electronics are just subpar. The LED module rattles, the battery is constantly come loose what's normal use, and run out very quickly. Customer service was nonexistent.
Ultrasabers has always come through in a timely manner with shipments. I am always amazed at the quality and craftsmanship they produce. I plan on acquiring more sabers through Ultrasabers.
Customer service representatives never respond always just Automated messages
This is the second mystery box I have ordered and they have both been awsome
The lightsaber was fantastic quality and came just in time on my birthday!
Very awesome I'm a repeat customer and probably will be back in the future
It arrived fast. Good quality product.
Overall I enjoyed my lightsaber I have nothing negative to say really.
Great product. High quality and very beautiful. Fast shipping. Very satisfied.
Perfection
This was a saber for my fiance, she is extremely happy with her order. Thank you Ultrasabers.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members