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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great product, just a long wait time. Completely understandable with ongoing events, i am excited to order in the future
It's a high quality product that not only looks fantastic but holds up to full contact dueling.
I will buy more
My saber was everything i hoped it would be. It was exactly what I wanted and I have no complaints.
Shopping was quick and easy
Delivery was delayed due to COVID-19, but the customer service was great at keeping me informed and the sabers are amazing and GREAT quality!
I got what I ordered. Was a little disappointed, for other reasons, but I did ask a question about the order and never received a response.
Good product, not great service. I don't believe I've ever gotten a response from customer service inquiries, and updates on the order were nonexistent. It did arrive eventually, though, and I've had fun with it.
Okay
Very very noice lightsaber took like 2 months to come but awesome and this review requires 100 words minimum so i will keep on typing until the upcoming goal has arrived.
Received my ultrasaber and it had cosmetic damage I contacted the company numerous times via phone e-mail and even the company owner himself through Facebook to no avail no return response was ever given I spent a lot of money on this saber and received such poor quality and such horrible customer service all I wanted was replacement parts how can I get them if I can't get through to a company that seems to not care about its customers buyers be cautious when buying from this company
Long wait
No communication including replies to queries
Extra charge by delivery company on top of paying a large fee for delivery
Screw overtightened in handle Making us unable to remove blade
Completely ruined this experience as sabre itself is nicely weighted and has a good bright light, but these problems and additional costs make it not worth the money!
There are so many options
It was bad was not happy with the out outcome but happy that my ultrasaber did get to me
It was ok I just wished it shipped faster
Got it and can't remove batteries and when you contact customer service by phone it tells you to use email. Takes a couple of weeks to get a response that didn't fix the issue
I called and emailed and never got any response.
Love my blades
It was much faster than I had expected! I'm used to other saber companies taking months to ship their products, but ultrasabers had my order our within the month I ordered it!
I finally gave this as a gift to my nephew about a month ago. He turned it on and the sound effects were slow, possibly because the battery drained before he received it, even tho it had never been used. The box was also missing the tools to remove the blade. My nephew loves the idea of having a durable, personalized lightsaber, but he and I were disappointed that it didn't work as expected right out of the box.
I placed two orders the first was a 4-5 saber order on April 22,2020 and the other was a single saber order on April 23,2020. I received the second order with in a week and the other order I received 6/22/2020. I was very impressed with the second orders quality which was a diamond Azure Grand master Saber. The first order how ever is missing the mystery box saber hilt and the 2nd blade for my dual bladed saber. I received the Blade for the mystery box saber with the right length but wrong tip. No big deal there. I will be contacting the business to see about the missing hilt and blade, and have faith it will be corrected from what good reviews i have seen and videos that have mentioned problems similar.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members