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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Delivered within a month of order. Great quality saber and extremely happy with it. Would recommend highly.
A few pieces of yhe loght saber fell off right away and the proccessing time took forever other than that i loved my saber
With the Covid delay, the turnaround time took longer than I would have liked, but that is not the company's fault. Once the order was completed it shipped quickly and arrived in one piece. The hilt is heavy, and really good quality. Overall, I cant complain about much
Very easy to understand, quick and easy checkout
Slow approval due to covid-19 but once everything was ready to go, the item shipped and was here in only a few days. The saber I received was awesome, very durable and excellent light and sound quality. Will definitely be ordering again.
Keep up the great work! Will probably order again.
Very quick service, and absolutely love my saber. Very well made!
The wait can sometimes be unbearable, when ordering a lightsaber you usually want it as soon as possible. With ultrasabers the wait is very unpredictable. Some of my friends got theirs in two weeks, or two months, I would like to see better delivery time and management such as shipment tracking and better delivery assurance, I understand we are in difficult times but the force is strong and a lightsaber is an extension of a jedis soul and is necessary for survival.
Pretty good experience. Shipping was a little slow but that was to be expected since it was may 5th so bunch of ppl were buying sabers at the time. I did receive it after about 2 1/2 weeks which still isnt bad.
I'm very excited to have my first Saber, the quality is very good and I highly recommend Ultrasabers.
Great!
Super fun to be abl to have light saber fights with my boys!
Pleased with my order
Very good
Very good experience! The quality of the lightsabers are great, and the website was easy to navigate to find what I wanted!
Only problem I had was just how long it took but I'm not judging to hard considering the world right now.
Overall it was easy and great. I have nothing bad to say
Product is well made and im in love with my first saber!
One of my savers battery cage is lose, and another the wiring is a bit messed up. The light flashes on and off, if it even wants to turn on. Other than that, everything works and looks great. Service was great
Shipping was fast and the build quality is good. 10/10.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.