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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I got my saber and it's the best I've ever gotten.
3rd lightsaber from ultra sabers and yet again I'm extremely happy and will be ordering more
Happy with the quality of the saber.
Amazing product
Great high quality product, great service and very quick dispatch and delivery.
Overall, I am more than happy with the product that was delivered however, I am not happy with how long it took for the product to arrive and also the lack of communication between me and Ultrasabers. Emailed multiple times with no response afterwards.
The promotional plug was missing from my initial order. It got corrected.
Went back and forth on my order.
I had been debating ordering a saber for a few years now. True it can get pricey with all the bells and whistles offered but honestly worth it! My fans noticed the most genuine smile I had during my show and tell video. Thanks for that
Communicate with customers more
Very surprised with the shipping time took only a couple weeks to get to me (Canada). Would buy from again
I feel like a Jedi Knight!
The two lightsabers I got are absolutely perfect I love everything about them. The only complaint I have is really the amount of time it took to get to me but other than that it is perfect.
Everything was great, thanks
I love my sabers. I've placed 2 orders from ultra sabers and both orders were received on time or early. Great quality sabers decent selection and price. Customer service has been responsive to my inquiries and always helpful.
Brilliant, this was my first time getting a lightsaber and I love the customisation the simplicity..
This was way better than I thought I was going to be shipped really fast. The quality is unbelievable and the color is extremely bright. Def worth the purchase will be buying much more.
I purchased 75$ a mystery box saber and love it. The hilt has gold anodizing which breaks up the look and I think it looks great. The blade is a great looking orange and it is a stunt saber. The only flaw I could find was the button is a tad loose but other than that I am pretty happy..
It took much longer to arrive but that was to be expected due to the pandemic at hand, but the final product is fantastic as always, they crafted my saber to every single specification that I ordered and it looks amazing. My saber model that I purchased was the Empress. Given the quality of the saber I think the price tag attached is rather fair however I think it would be great if Ultrasabers had an 'Eco' saber of some kind so that the casual collector has a much more affordable option to perhaps test quality or to collect, ETC. Thank you.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.