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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Cody Z.
1 review
0 helpful votes
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I'm a big starwars fan so being able to have my own custom Saber is a lot of fun! The sabers are well made and durable

Date of experience: July 3, 2020
Darth D.
1 review
0 helpful votes
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Order arrived in a timely fashion and I have not put down my double blades since taking them out of the box. Thank you once again, Ultrasabers!

Date of experience: July 3, 2020
Tom R.
1 review
0 helpful votes
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Love you guys definitely buying more soon
July 3, 2020

Love you guys definitely buying more soon

Date of experience: July 3, 2020
iSjth F.
1 review
0 helpful votes
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High quality products
July 3, 2020

High quality products. Will buy again when I want more sabers.

Date of experience: July 3, 2020
JC S.
1 review
0 helpful votes
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As always, great product and great delivery time!

Date of experience: July 3, 2020
Geoffrey D.
1 review
0 helpful votes
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Don't want to say anymore
July 3, 2020

Don't want to say anymore.
So happy received it
Thank you

Date of experience: July 3, 2020
Davy G.
1 review
0 helpful votes
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Order was delayed and I was not notified until I contacted customer service. Super slow customer service, I had to make multiple contact attempts before anyone responded. And the resolution is had had to order an upgraded part in order to have the product delivered. They should be proactive in letting customers know if their order is delayed (especially if it's going to be significantly delayed), and shouldn't charge customers until order is shipped. They were going to charge me a restocking fee if I chose to cancel, even though nothing was shipped!

Date of experience: July 3, 2020
Kelly M.
2 reviews
0 helpful votes
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Easy site to navigate!
July 3, 2020

Easy site to navigate! Great deals and customer service!

Date of experience: July 3, 2020
Michael L.
1 review
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I ordered 3 grab bag savers and 1 initiate stunt saber. The grab bags aren't perfect but they aren't supposed to be and at that price I'm perfectly fine with that. The heavy blades are durable and my kids and I duel with no issues. My little guy with the initiate hilt / medium grade blade is perfect given he's 3. I actually like the appearance of the medium blade better and it's more full and will probably go with that type when it's time to spend big bucks on a non dueling saber. I ordered at a busy time (may 4th) and received them less than 30 days later. Awesome!

Date of experience: July 3, 2020
Ronald B.
7 reviews
0 helpful votes
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Solid feel, fun to play with
July 3, 2020

Solid feel, fun to play with. Some wait time however

Date of experience: July 3, 2020
Emily U.
6 reviews
0 helpful votes
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Wrote to check on order status and never heard back. Happy with product quality

Date of experience: July 3, 2020
Sebastian H.
1 review
0 helpful votes
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It was alright
July 3, 2020

It was alright. The shipping took longer than expected.

Date of experience: July 3, 2020
ric W.
1 review
0 helpful votes
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I absolutely love my dual blades saber
July 3, 2020

I absolutely love my dual blades saber. Craftsmanship is phenomenal, I have dropped my sabers pretty hard once or twice and they hold up perfectly. I did not opt in for sound, however, the saber I purchased for my girlfriend does and she is most satisfied with her saber as well. I will continue to buy from Ultrasabers.

Date of experience: July 3, 2020
Diane H.
4 reviews
0 helpful votes
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The saber i build/bought is awesome and ultra nice! The "Build your own Saber" tool in the Homepage is superb and easy to use, and my saber came exactly how i wanted it to be. Very nice and secure packaging and a toataly good feeling to finaly hold it in my hands.

Thank you very much!

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Great quality
July 4, 2020

I really enjoy the detail and crafting of the light saber I made/customized on the website. It feels great, is sturdy, and I'm able to use it with costumes or videos I've been wanting to make.

Date of experience: July 3, 2020
Colorado
1 review
0 helpful votes
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Saber was wrong color, did not come with the wheel to attach to the belt clip, Did not include the blade plug... and it took about 7-8 weeks to ship. It was my first and definitely my last saber I will ever buy from this company

Date of experience: July 3, 2020
Renata R.
1 review
0 helpful votes
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Amazing product!
July 3, 2020

Amazing product! My son is very happy!

Date of experience: July 3, 2020
shorty G.
1 review
0 helpful votes
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The website is really easy to navigate, and I was able to tell when it started shipping due to some features. However the shipping time was longer then expected. Overall, I am very happy with my purchase and will buy again soon.

Date of experience: July 3, 2020
Patrick M.
1 review
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I contacted customer services to change an order, within the day it was changed, very positive experience.

Date of experience: July 3, 2020
John M.
3 reviews
0 helpful votes
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The process of configuring the lightsaber on the website was a breeze. Really like the ability to customize and visualize the end product.

Shipping was understandably late due to the pandemic. I think it took a little over 7 weeks.

The lightsaber itself arrived as configured. Really happy with the quality.

Date of experience: July 3, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748