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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Shipped fast
Great products, excellent service only real complaint is 1 month + wait but oh well
Great product. Horrible customer service.
Both lightsaber I ordered are amazing, because of the pandemic I had to wait more than usual, still I am happy with the product.
Their customer service is quick and helpful.
I can't wait for a third lightsaber
It did take a long time for my saber to be shipped to me, but that was because I ordered during a peak time. Aside from that, once I got my order, I was very pleased with what I received.
The product is amazing and it got here in good time.
Very good but I have tried to contact before on an unrelated matter and no response ever came. It's resolved now but not quite impressed.
I sent two separate emails about changing or canceling my order and never received a response. The product in my order arrived a few weeks later and the quality was fine but I was not pleased with it because it was not what I wanted to order.
I really like my saber it's awesome
Nothing major, but i had ordered the Allen wrench with it and didn't receive it. I sent in a message that I didn't receive it, but never got it or even received a reply. That is why the customer service got a low score. The product is very durable as my son and I duel with them. The extra money on the rechargeable batteries and pack is not worth it. My son's holds a charge better with regular batteries, while the rechargeable ones wear out if left in the sabers for a few days like it's draining them.
The process was very smooth and I had no issues. Even with the pandemic, there wasn't any problems
The saber itself is nice, good weight and feel, the blade is not straight though, it has a very slight curve to it towards the tip. The order was delayed heavily due to all the pandemic stuff going on. Though Ultrasabers themselves only seemed to deal with my order after we wanted to cancel and refund. Had a nearly 3 month wait, 2/3 of that time the product was not even shipped. I cant say i really enjoyed the process of buying the saber. Also looking at the stand parts more the 'paper' material has writing on it, i assume this material is what covers and protects the plastic before it is cut and used, though i guess they forgot to remove it, looking at it more i will be able to remove the material, but it feels like this order had little care put into it.
These were my son's 14th birthday wish and since we were on lockdown I felt they're the least I could do to make it a happy celebration! UPDATE: One saber's battery has died less than 3 months later and very little use. FYI - buy the rechargeable!
Easy to use website with great customization to all sabers. Product came very quickly and in very nice shipping too, packed well.
Its easy too far
Product was great but they are really lacking in the Customer service Department
Shipping was very very delayed but the product was worth it!
Treat your employees better
Very good quality, Questionable arrival time with this Quarentine
Excelent in this times
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members