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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Taylor S.
2 reviews
0 helpful votes
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Did not come with the ordered covertek clip however all other aspects were good today k a long time to ship but it got to me.

Date of experience: July 5, 2020
Connor M.
1 review
0 helpful votes
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My experience was nice and short
July 5, 2020

My experience was nice and short. I received my whole order quite quickly which was nice. Unfortunately my friends who ordered sabers before me still have not received their sabers or even word about their orders which is a little frustrating in the long run

Date of experience: July 5, 2020
Shelby M.
4 reviews
0 helpful votes
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It was great
July 5, 2020

It was great. Saber came in perfect condition and was well packaged. The saber itself is of great quality and I absolutely love it.

Date of experience: July 5, 2020
Mike D.
3 reviews
0 helpful votes
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Was attempting to cancel order (do to certain circumstances but didn't hear back in time). There was an unexpected additional cost from FedEx shipping. Delays on shipment and delivery due to COVID pandemic are understood but unfortunate.

Date of experience: July 5, 2020
Ari t.
1 review
0 helpful votes
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I was surprised with the delay time for delivery due to high volume and COVID-19 difficulties. Product was in great condition and I received both sabers I ordered sooner than anticipated with everything happening at the moment.

Date of experience: July 5, 2020
ChaostheSith B.
1 review
0 helpful votes
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Great communication and product
July 4, 2020

Great communication and product. Was very happy they made alterations to get me my saber asap.

Date of experience: July 4, 2020
Samantha S.
7 reviews
0 helpful votes
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Lightsaber looked beautiful and well made
July 4, 2020

Lightsaber looked beautiful and well made. Came faster than expected even with a very long processing and delivery time. Overall I am extremely satisfied and will most definitely purchase another lightsaber from here in the future!

Date of experience: July 4, 2020
David S.
4 reviews
0 helpful votes
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No responses from service...
July 4, 2020

No responses from service... came with broken pieces and can't seem to contact them about a return

Date of experience: July 4, 2020
Molly K.
4 reviews
0 helpful votes
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The product is fantastic
July 4, 2020

The product is fantastic. The delivery time was too long which is understandable with what's happening in the world but communication would have helped.

Date of experience: July 4, 2020
Everlymichaelgmailcom Y.
1 review
0 helpful votes
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It took 6 weeks for my order to be shipped
July 4, 2020

It took 6 weeks for my order to be shipped.

Date of experience: July 4, 2020
Nickmooozzy W.
1 review
0 helpful votes
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Love the saber and love that I was able to pick the color and blade!

Date of experience: July 4, 2020
Dave Y.
10 reviews
0 helpful votes
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The lightsabers are really good quality
July 4, 2020

The lightsabers are really good quality

Date of experience: July 4, 2020
Taylor Y.
1 review
0 helpful votes
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Everything went smoothly, great product
July 4, 2020

Everything went smoothly, great product.

Date of experience: July 4, 2020
Helen U.
9 reviews
0 helpful votes
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We have ordered 2 lightsabers over the last 6 mos. Both took over 6 wks. To be delivered. We were never given an update & it took 2 emails both times before getting a response about why the delivery was delayed. Once we finally got someone to respond to us, they were sent quickly. We also had a quick response to a repair issue.

Date of experience: July 4, 2020
Nickmooozzy E.
1 review
0 helpful votes
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I contacted Ultrasabers because I was given the older version of the Obsidian sound bird when I purchased the newer v4. Also did not receive the blade plug I ordered. Have not gotten a response so far (July 3rd 2020)

Date of experience: July 4, 2020
Melissa K.
10 reviews
0 helpful votes
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Took over a month to ship (however it was during covid, so understandable). Extremely satisfied with my lightsaber and would purchase from here again :)

Date of experience: July 4, 2020
Kevin J.
5 reviews
0 helpful votes
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My order was processing beyond the date the website said I would've received it. When I contacted customer service it seemed as if that call is what got my order filled.

It is a fine product and worth the wait, but the ordering process and order fulfillment could use some help.

Date of experience: July 4, 2020
James B.
1 review
0 helpful votes
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Arrived very quickly and was in grest shape
July 4, 2020

Arrived very quickly and was in grest shape

Date of experience: July 4, 2020
Ryan g.
1 review
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When the batteries are low the saber turns green

Date of experience: July 4, 2020
Jeremy M.
2 reviews
0 helpful votes
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Nice custom saber,probably get another one eventually.

Date of experience: July 4, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748