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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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44,070 reviews

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Dylan B.
1 review
0 helpful votes
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I love my Saber, a bunch of my friends ordered them after they saw how nice mine was.

Date of experience: July 6, 2020
Jerry L.
5 reviews
0 helpful votes
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Pretty great, top quality and didn't take to long to get to me.

Date of experience: July 6, 2020
Rose C.
7 reviews
0 helpful votes
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Horrible Customer service, decent products
July 6, 2020

Horrible Customer service, decent products

Date of experience: July 6, 2020
Makenzie H.
1 review
0 helpful votes
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I made an order and it took 2 months for it to even be shipped.

Date of experience: July 6, 2020
Jason Q.
2 reviews
0 helpful votes
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Slow shipping but nice product
July 6, 2020

Slow shipping but nice product

Date of experience: July 6, 2020
Josh L.
2 reviews
0 helpful votes
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The saber was good itself, I understand the current pandemic has halted deliveries across the world, but I did not expect nearly two months wait time. I emailed the site to see if there's be an update, to no avail.

However, the product itself works fine.

Date of experience: July 6, 2020
Joe A.
6 reviews
0 helpful votes
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It took a while to get here, but that is understandable with everything going on with COVID. The product is amazing! Well worth the wait!

Date of experience: July 6, 2020
Doraine M.
1 review
0 helpful votes
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The saber is cool, but its a bit big for my hand. Though I can use it.

Date of experience: July 6, 2020
Dany S.
1 review
0 helpful votes
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Good quality!
July 6, 2020

Good quality!

Date of experience: July 6, 2020
Jamie A.
2 reviews
0 helpful votes
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The saber is absolutely amazing, but it took almost 2 months to get! Customer service gave me a generic response that said all orders have a 3-4 week lead time but that's what I was told when 5 weeks went by and my saber was still in processing.

All in all if you have time to spare or dont need the saber right away then it's not an issue but due to covid 19 do not expect a quick turn around.

Date of experience: July 6, 2020
Tommy E.
2 reviews
0 helpful votes
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Great saber
July 6, 2020

Great saber. Amazing for duels. Highly recommend not aiming for the head...

Date of experience: July 6, 2020
Australia
1 review
0 helpful votes
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My Light Sabre is extremely well made, looks & performs well beyond expectations. I can now join the fight to destroy the Empire until final victory is achieved using my Light Sabre & with some help from the "Force".

Date of experience: July 6, 2020
Username J.
1 review
0 helpful votes
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Wrong item sent
July 6, 2020

Wrong item sent. Contacted customer service almost 2 months ago and have yet to receive a response.

Date of experience: July 6, 2020
Graham A.
1 review
0 helpful votes
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Overall a great experience, quick delivery time, great looking product, but unfortunately it has now been returned due to an electronics issue. The customer service provided in relation to this issue was top-notch though, thanks again Aria Skye for making things as easy as possible. Just hope the saber actually makes it to you as it seems to have been stuck in limbo due to Royal Mail/USPS issues for a month.

Date of experience: July 6, 2020
Alex D.
1 review
0 helpful votes
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Great products with high quality and durability. Fast time between order and delivery. The oversea shipping time is really fast.

Date of experience: July 6, 2020
J B.
2 reviews
0 helpful votes
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Easy and intuitive to use, order arrived quickly, delighted with the product

Date of experience: July 6, 2020
Strongman F.
1 review
0 helpful votes
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Great products, HORRIBLE customer service
July 6, 2020

Great products, HORRIBLE customer service.

Date of experience: July 6, 2020
Eduardo D.
2 reviews
0 helpful votes
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I've order an ultrasaber back in February that never arrived so I emailed both parties (ultrasaber and fedex) and never got an answer from either of them. I decided to order another ultrasaber because I desperately wanted a saber, lucky it arrived and I was pretty satisfied with my that order, But I still have a missing saber and I want to know if I could get a refund for it. I emailed again about it still no response...

Date of experience: July 6, 2020
Boris Q.
2 reviews
0 helpful votes
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Exactly what was requested and within delivery time.

Date of experience: July 6, 2020
james D.
4 reviews
0 helpful votes
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It's a good product and well worth the price

Date of experience: July 6, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748