I'm sure this will be removed, but I wanted to get this posted since the experience is fresh on my mind. I recently requested service from Ultius and was extremely disappointed. My request instructions were not followed, and when I requested a revision... I was told I would have to pay more money. Stay away... far away from this service. I should have known better considering the site only shows 4 positive reviews. I sure this one will be removed as well. Very unprofessional.
I was very skeptical about using a service like this especially one that was so expensive. I looked at several different sites and called all of them. Ultius was the only one where an American answered the phone. I emailed them and got immediate answers to my questions so I decided to use them. The writer was very efficient and wrote a beautiful paper which I received a high grade on. They are expensive and it would be awesome if they lowered their cost some (then I could use them more) but I have to say that it was definitely worth it.
I have filed over 10 orders with Ultius and they are by far the best internet editing service i have used. They're writers provide quality work every time and always meet deadlines no matter the notice given. I have recommended their service to multiple people, and have never received a negative comment.
Hello Steven!
Thank you for taking the time to leave your feedback! We are always happy to hear from our loyal clients and are ecstatic that we have been able to assist you! We sincerely appreciate your recommendations and do look forward to working with you again in the future!
Thank you again!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I must say I'm completely ecstatic on the results I got from using this website, not only did they surpass what I thought I was going to get, they got me max points. With that being said I will definitely be using these services again and again and maybe... again. I would like to just say thank you to the Ultius team for giving me such a great paper.
I have used MANY writing services over the past four years. Most have been horrible, where I ended up having to correct simple grammatical mistakes. So happy to have found Ultius. I have ordered over a dozen papers from them, with complete satisfaction. And once, when I was not happy, due to the assignment being late, I was refunded without an issue.
I have used Ultius many times. When you work full time and go to school full time it gets hard to focus on classes that are not quite as important as your main classes. Just recently I had to write a summary on an article for Political Science. I submitted for Ultius to help writing a 600-800 word summary of the article while I was able to solely focus on studying for my stats test. Once I received my summary I was able to proof read and accept it. So far Ultius has not let me down when in a bind.
Hi Melissa!
Thank you for taking your time to leave your feedback! We understand how hectic life can be, that is why we are proud that we are able to help out our clients when they are in a bind! We make our services easy to use to take off that added stress. We are very happy that we have been able to assist you and look forward to working with you again in the future!
Thanks again!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I use this site for all of my essays and assignments! I've gotten good grades on all of the essays they have written for me! You communicate directly with the writer, so there's no middle man. Definitely recommend!
They claim they can meet any deadline, but as soon as I put my order in, giving them 12 hours to complete 4 pages, they immediately asked for an extension. If I had the option of an extension, I would have done the work myself. But now the deadline has passed, and still no work has been produced. They cannot seem to get a hold of the writer supposedly working on my paper. So now, with class in 30 minutes, I have nothing to turn in and am horribly screwed. I better be getting a refund, but they seem rather shady and I will probably get screwed on that too.
Hi Kylie,
Thank you for taking the time to leave your feedback. We recently replied and asked for your order number. Thank you very much for giving that information in a message. As I mentioned in our correspondence, we do owe you a refund. Our Refunds Department has processed that refund, but, please note, it may take 5-10 days to post to your account. Should you have any questions regarding your refund, please email refunds@ultius.com.
Truthfully, urgent orders, with 24 hour deadlines and under, are sometimes difficult to place with writers. We are actively recruiting staff writers in the event our freelancers have unexpected emergencies. Staff writers will continue to work remotely, but they will be scheduled employees, so our Editing and Writing Team can use them to fulfill urgent orders. I am sincerely sorry that we were unable to deliver at this time.
Thank you again for your time.
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
My experience with Ultius has been great. The first and far most impressive aspect is the fact that both the writers AND the support, are first language English speakers, something that is very hard to come by in this industry. The writers are very concerned with exactly what you need and will even engage in a message dialogue should there be any confusion. Thank you! I will be back for my 4th order soon. I only had one issue, and that involved a lack of clear communication between my writer and I, so the paper ended up not being exactly what I needed. The free editing service took care of that issue, and I am very pleased with how the new writer engages with my suggestions.
Hi Sam!
Thank you for taking your time to leave your feedback! We are happy to hear that you have had such a great experience using our services. And yes, you are correct, all of our staff including our Freelance writers are American and speak English as a first language. We never outsource our writers because we believe in producing only the absolute best quality work for our clients.
We are also happy to hear that you have been able to work so closely with your writers as well. We actually encourage consistent communication between our writers and clients. This usually ensures that the final product is exactly what you are looking for and is completed to your specifications. As for the issue with your order, we do sincerely apologize for that, but we are glad that you bring it up since that is a perfect example of what can possibly happen when the communication on the order is not clear. We are very happy that we could resolve it with a revision of the order.
Also, so you are aware, if you really enjoyed working with a particular writer, we do offer our new requested writer feature that can be used on your next order as well!
Again, thank you for your feedback and we sincerely look forward to working with you again in the future!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
This is an all out SCAM! Almost a full day late with no response to emails or ability to reach anyone by phone. Only through the chat where you receive generic customer service responses that have no value. My paper was nowhere near what I requested and used none of the instructions. It wasn't even on the topic I asked for. I fully believe this paper to be unoriginal! Calling my CC company to file fraud complaint. STAY AWAY!
Hi Josh,
We are sincerely sorry for your negative experience! Can you email support@ultius.com with your order number, so our customer support manager can investigate? We want our clients to have positive experiences, so when they do not, our customer support manager is fully committed to turning such situations around.
We look forward to hearing from you.
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com
I purchased three essay's, and had one essay edited by Ultius. I am beyond disappointed especially because the worst essay of all coast me $84. I paid a total of $150 and I am now left re-doing two of my essays. They are garbage. Over half my first essay is plagiarized, the "sources" used I can't even locate to check the work. I gave specific instructions that these essays were to be in MLA format, that was not followed at all. Why did I pay for help with an essay when I am now left scrambling for time between parenting duties and full time school? Stay away from this writing "service" if you are needing quality work, you wont find it here.
Hi Mary,
Thank you for taking the time to leave your feedback. Naturally, we hope all of our clients are satisfied with our services, so I am sincerely sorry to hear of your troubles. I was able to locate your orders and wondered if you could email our support team with more details. I really want to resolve your negative experiences.
For instance, you mentioned you found unoriginal content in your first order. Based on your order history, it appears that your first order was an editing order. Editing consists of checking for grammatical errors, organizing the flow, and checking for accuracy. I apologize if your writer wasn’t able to pick up any unoriginal content as he or she edited your work.
When you get a chance, can you email support@ultius.com or give us a call? Once you contact our team, we can work towards some sort of resolution. We look forward to hearing from you.
Thank you,
Dante
Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
This website saved the day for me. I needed a paper done fast and they said no problem. Hey - it costs a bit more the shorter the notice but it gets done. My instructions were fairly complicated but they figured it all out. I will use again vs other site I was using.
I have used many other writing sites but ultius is the only one that balanced creativity with practicality. This site helped me by providing practical writing craft adviced, editing tips and deep instructions that included reviewing many of my school projects so I could stand out from the crowd of other students. Thanks so much for your support!
Hi Neg!
Thank you so much for your feedback. Your happiness is our happiness, so we are thrilled our services have helped you out! Please contact our support team, so we can hook you up with a discount code as a token of our thanks. We look forward to working with you again!
Thank you,
Ultius Support Staff
Phone/Text 702-979-7365
support@ultius.com
My experience with Ultius was a satisfactory to a decent one. Job was done ok as I needed to request a revision because instructions were not followed properly but was adjusted afterwards though. Time deadline was met and interactions went well.
Used their services several times. Extremely satisfied with their papers and customer support. Some minor deadline discrepancies happen, but their customer support is always there to keep you informed about the process. Quality of work is always very good. Highly recommend!
I was very impressed and pleased with my experiences with Ultius. They were professional and had content experts to address my needs. Anytime I called or emailed (including weekends) I always received a timely response and or spoke to a live person to resolve any issue I felt was needed. I recommend highly this site for professional writing assistance such as a dissertation or other scholarly work.
I have used Ultius as a tool to help spark ideas for written assignments. My busy schedule combined with my frustration with writers-block really makes completing tasks in a timely manner a challenge. However, using Ultius helps me focus my ideas and get straight to the point. Their writers are very knowledgable and produce quality work on time. Their ordering process is straightforward and painless. I highly recommend this service!
As a Graduate Student (Dec of 2016) Ultius has been a driven force within my achievements. They have always met the deadlines I needed for the past year and a half I utlized their writing services. From my experience they literally take the worries off my shoulders and allow me to focus on other matters that are less stressful. I grew accustom to a particular writer that is completely outstanding and I trust 100 %. If you try Ultius I know you will be pleased with the results. My suggestion is be detailed in what you want and send material to help support the necessary findings for the writer to know exactly what outcome you expect. For they cannot read your brain.
I have used this service on many occasions to help me edit and enhance my writing, and have always had great service. Orders are on time, on topic, and have accomplished what I needed. I even get quick responses from customer services when I have questions. Very professional and I will definitely be using them again in the near future.
Hi Sarah!
Thank you for taking the time to leave your feedback. We appreciate your loyalty and your kind words. It is very important that our customers can trust us for all of their writing and editing needs, so your compliment means the world to us. Also, we are glad our 24/7 support team has been there for you whenever you have a question! We look forward to working with you again.
Thank you so much,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I love this site, it has saved me so many times. Although, one time there was an issue where the writer did not get my paper to me when I requested it. However, all of the other times I have gotten amazing papers has made up for it. So I hope it never happens again!
Answer: I guess you could ask the same thing about companies that sell radar detectors and the people that buy them. You could also ask every member of AshleyMadison.com how moral it is to be a member of that site. You could ask abortion clinics that perform late-term abortions how they could perform such a service. I'm sure that whatever answer I give to you will not meet the high ethical standards that you have set for yourself and society. Maybe I'm rich and lazy; maybe I'm not smart enough to write my own papers; or maybe I'm just a working single parent that is overwhelmed with 2 kids and work and I need some help to finish my degree so I use this service to get by. Regardless of why I use this service, the fact is that--while it may not be totally moral--it is perfectly legal. I respect your opinion and I hope you would respect mine without judging me, or anyone else. Thank you for giving me the opportunity to respond to your question.
Answer: Hi Dana. We responded to your review and explained it was a bank matter. Please contact support@ultius.com or call 1-702-979-7365 as soon as possible so we can hopefully resolve your situation. Thank you.
Answer: Hi Asmaa! Rebecca, Renee, Sara, Nikkie, and Christine gave excellent advice. Thank you all for that! Writers go by your instructions and guidelines, so the more information and details you give them, the better the product. It's very important to be as specific as possible. If you have any other questions or concerns, our support staff is ready and willing to help as well. Just email us at support@ultius.com. Have a wonderful weekend!
Answer: Hi Lillian. Please visit our how it works page at the following link: https://www.ultius.com/explore/how-it-works.html
Answer: Hi Curtis! Our prices depend on 3 factors: when you need it, what level you would like the writer to have, and how many pages you need, so prices will vary. I recommend contacting client success before you place an order, though. Our core competency is writing. If your potential order does not include writing, there's a good chance we won't be able to complete it. A client success specialist can look over your details before you commit to placing an order. You can email them at support@ultius.com, call them toll free at 1-(800)-405-2972, or live chat via our website. Thank you for reaching out!
Answer: Hi Shatika! Absolutely. If you decide to place an order, just select book review as your document type and write the title, author, and edition in the topic area. Since the writers are freelancers, we cannot guarantee your writer has the book. Please be sure the book is readily available online or ask Client Success if you can purchase an electronic version of the book for the writer. If you have a pdf file of the book to attach to the order, that's even better! Thank you for your question!
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
Miller,
Thanks for taking the time to leave a review. We do not have control over editing or deleting reviews on third party websites such as SiteJabber. Sincerest apologies about your experience with us; we really wish we could have helped serve you better.
That said, please keep in mind that while we offer free revisions, they must fall in line with the original instructions. Otherwise, our professional American writers have to re-write entire orders without additional compensation. For more information about our revision policy, read here (http://www.ultius.com/revision-policy.html) or watch this animated video describing the policy: http://www.youtube.com/watch?v=q7KSOywSZWI.
We are also committed to client satisfaction, so we would like to offer you a few resolution options. However, we take privacy very seriously so please contact us privately at one of the following methods and we will promptly reply:
Call/Text: (702) 979-7365
Email: support@ultius.com
Live Chat: On Our Website, http://www.ultius.com
Thanks,
Ultius Support.