I've used Ultius in the past before and have always been pleased with the end result. Good communication with the writer and support staff and has always been on time or early. I have been pleased with the content and sources used and would recommend them again! Thanks Ultius!
A grad student that goes to my university actaully writes for this company, he told me to use them if i needed an essay writing service. I am happy with the paper I got and I really liked how super cool it was that i could talk directly with the person writing my essay. Hopefully i wont need to use them again, but its good to know they are here!
I love, love, love this site! The people at Ultius has been a massive help over the years when I needed some work accomplished. The work is professional and customer service has always been helpful when I called. Thanks a bunch!
At first I was a bit hesitant about using an online site to write a paper for me for many obvious reasons. I was pressed for time for my paper deadline and needed help, after reading many good reviews and chatting with someone from the site I decided to use Ultius. I couldn't be happier with the results! This is a great site and the work is 100% original written by actual people and is custom to whatever you need. They did a great job and met my deadlines both times. I would definitely recommend and use this site again!
I have used this service several times for various courses when I'm in a crunch, and have always been satisfied. Great company. Has always fixed any issue that I have had and always has great customer service.
Ultius has the most professional writers in the business. I had used others but always had to go back behind the writer and fix grammatical errors, plus no live person to chat with. With Ultius, my papers have been delivered before the due date, someone is always available to SPEAK with 24-7 in English! The delivery of the papers are OUTSTANDING! YOU will be extremely impressed!
Mari
It had been many years since I had been in school. As I was taking several classes at once the writing became too much for me. I searched for a company to assist me with some of my writing requirements, and noticed a lot of online companies that were not even in the United States. I came across Uitius, realized they were located here in the States, a member of the BBB, which is very rare. I have been using them for almost a year, and I am very please. There have been a few times that were unable to assist me, however they worked very hard to ensure my needs were met. I would recommend them to anyone looking for assistance with writing.
I'm always researching on the Internet and I came across this site. Honestly, I was in a pinch, so I was looking to outsource. There aren't enough hours in the day, and I needed to produce too many assignments and all at once. Ultius.com recently emailed a newsletter and asked its customers to give reviews, and I wasn't going to but changed my mind. The work I outsourced was a substantial part of my lit review, and I found the writer to be excellent. It wasn't cheap, but it was dependable and helped me out considerably. I also like this site because of their blog. It's full of resources for students of all types. It was a good experience and while I'm almost done with my MA, I would definitely recommend it to other people.
WOW just got my first paper back from them and i really like it. Its about the KKK and the role in American society and I'm sure it will get me an A in my history class. I know it seem a little shady to use this kind of service, but I'm happy with the product and will def use again!
When it comes to Ultius, how can anyone "be sure that when you place your online order with us for custom essays or research papers, you will be paired with the most qualified writer in your field." when the testimonial supporting that fact embedded in the same web page, is a hired actress from Fiverr.com, who can even do "testimonials in Spanish". I'm sure they'll just change the video to a new actor and provide a reasonable excuse, but trust and discretion is so vital in this type of purchase, bold-face lying within their own site makes them impossible to use, by any reasonable person. They'll probably delete this comment anyway.
http://www.fiverr.com/bachas85
http://www.youtube.com/watch?feature=player_embedded&v=g2pFoBbDphI
Hi Dawn,
This site is meant for active customers to offer feedback about our products and services. While it doesn't seem as though you have ordered anything with us we will nonetheless respond to your claims.
You accuse us of "bold-faced lying." This is really unfair, especially considering that we state that our video testimonials "reflect ACTUAL emails that we received when we asked [our clients] to give us feedback" right on our Reviews page. We never advertised that our sample videos are from "real clients," only that they reflect real testimonials we received (which is 100% true, by the way).
This type of action is slanderous and inappropriate. If you have a question about our services, we will be more than happy to answer it for you. We pride ourselves on the quality of our work, and our track record more than speaks for itself.
Thanks,
Ultius
One thing I have to say about Ultius is their on time delivery, and good customers service. I never missed a dateline of any of my projects when I used Ultius services. I will recommended this company to anyone I know that will need their services.
Jessy
Ultius surprisingly has good customer service and very talented writers. If there are problems with your order they will make it right, unlike some unscrupulous outfits. Most of the writers are true wordsmiths and write with great strength and imagery; all speak American English as their first language, and as a result there are no choppy, nonsensical submissions. If you're looking to hire an academic hit-man to ace your next paper -- Ulltius' cup runneth over with killer writers...
Hello,
Thank you for taking the time to leave your feedback.We are very happy to hear that you have had such wonderful experiences using our services! We are very fortunate to have some of the best American freelance independent contractors on our team! We are thrilled that we were able to assist you!
Thank you!
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
8th grade writers that don't know the different types of style. Always late and will not answer emails when they know they are wrong. DO NOT USE this service if you are under a deadline or want quality work. Use this service if you want to give 8th graders your money. I have given this service many opportunities to rectify issues with quite a few papers and each time they failed. I do not recommend them.
Max,
We are very sorry to hear this. One of our primary selling points is constant and effective communication between writers and clients. If you contact our customer support staff directly at the number listed below, we can see what we can do in terms of making sure your experience ends up a positive one.
Please remember that our writing staff are all industry professionals and have many years of experience in producing quality academic content. We only hire the best talent out there, and if you have a poor experience with one of our writers, we like to know as soon as possible in order to ensure that the proper steps are taken.
Again, we are sorry for your poor experience with our company, and our customer support staff are more than ready to help rectify this situation.
Thanks,
Ultius Customer Support
(702) 979 - 7365
The paper I received was embarrassing, it was full of grammatical errors and the writing was trash. Not only that but I laid out a very clear rubric of what I needed from the writer and they did NOT follow the guidelines. What I received read like a poorly written Wikipedia article. I feel like I got completely scammed. I don't know if I had bad luck or if the majority of the reviewers on this site have the lowest standards ever. I wouldn't submit this paper to anything but the trash can. Even if I were to ask for revisions it wouldn't matter because unless revising the paper means my writer will suddenly have a vocabulary above that of an eighth grader it isn't going to do squat to help me.
Hi Amanda,
Thank you for taking the time to leave your feedback. Whenever clients have concerns or complaints regarding their orders, I highly recommend messaging their writers. The last message in the order is our automated notification that alerts clients their orders are ready for download, so from an outsider's perspective, it looks like the order met your expectations. Clearly, that isn't the case, so offer your feedback to the writer. Offering constructive criticism never hurts.
If you use our services in the future, please take advantage of our complimentary revisions. That policy is in place for cases such as this. We want our clients to be completely satisfied with their orders. When they are not, we want to know and we want the writers to know. I didn't see a rubric attached, so if you decide to request a revision, please consider attaching that as well.
On the other hand, if you decide there is not time for a revision, please email our Refunds Department at Refunds@Ultius.com. The Refund Department thoroughly investigates all refund requests so they refund clients accordingly. If you have already contacted them, please disregard this section.
Thank you again for your feedback. I sincerely apologize for any inconvenience or frustration.
Sincerely,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I went to this website to order paper, first their chat said 'they may take up to 5 mins to respond to my query' however they didnt just take 5 mins, they didnt even bother responding at all... and I saw many spelling mistakes on their website. So I dont think they are capable of handling papers. I have attached the pic.
Hi Ashley,
It appears that you did not place an order. Nevertheless, I will respond to your feedback as it has to do with our customer support team. I am sincerely sorry your experience was negative. Often, in November and December, our client contact is high, so the volume may affect our representatives’ response time. I apologize that your chat was lost, but I am sure the representative did not intend to ignore you.
In regards to our website’s misspellings, please feel free to contact us with specifics. When a website is as large as ours, we often need several pairs of eyes to proofread any additions. In fact, I always suggest individuals read their work aloud because the ears will pick up what the eyes do not see. Even then, it does not always work, but it does decrease misspellings and grammatical errors.
At any rate, thank you for your feedback. If you decide to use our services, please contact our support team so we can offer you a discount code. I relish any opportunity to turn negative experiences into positive interactions.
Thank you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com
Ultius is awesome! I work full time and I don't always have time to write my papers. I recommend them to any student who is struggling to meet a deadline. The provide quality products and do not dissapoint!
I received an A on my Allied Health capstone class because of this website and the research paper I received with my order. Saved me hours of time and revisions were fast and easy. I have used this site again and again. Top notch writers!
That’s awesome news! We love to hear from our customers, so thank you for taking the time to share your experience. Our customers’ feedback lets us know when we are doing a great job and when we need to improve, so we really appreciate it! We look forward to helping you out more in the future.
Thank you again,
Ultius Customer Support
I had an essay written. I got it back after 5 days and the work was very amateurish! No citations, no reference, no evidence to support the arguments, despite specific instructions were left. I request for a review, 4 days, as only then it was free otherwise it will be another $24.00. After 4 days, today, I got a message that they couldn't find a writer to do the revision. 4 days! I am supposed to submit my assignment tomorrow and I don't know what to do anymore!
I paid $48.00 for this and now I have to sit down and redo the whole thing... S... service.
I called and it keeps going on voicemail.
Hi Rai,
We are sincerely sorry for your negative experience. Please email our support team with your order number, so they can forward it to our customer support manager. Upon receiving your email, our manager will refund your purchase. We want our customers to have positive interactions with our company, so we apologize profusely.
We look forward to hearing from you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com
This company plagarised 50% of my paper, did NOT meet the deadline, and had to re-do the first paper because the writer completely messed it up. They ACKNOWLEDGED their writer didn't know what they were doing. Here's what they said:
It has come to my attention that you are having considerable trouble with an order, $$$$ I believe. I have done some investigating and first of all I would like to apologize for the behavior of our support representative. That is of course unacceptable and disciplinary action will be taken.
Regarding your order, all I can say is that you are correct. We are not a prideful company, I will not hesitate to admit the error here. The writer has had the requirements of the order explained and if she is determined inadequate for the task, we will make sure you get a different one. The writer went around the editorial staff in delivering the order to you incomplete, but we should have caught that right away.
It was done, 50% plagarised.
BAD COMPANY
Kim,
Thank you for your feedback.
That said, after communicating with our support staff and writing management, we really think we've done a good job trying to fix this problem.
Here's what we've done to improve our services and your experience with us:
1. We've already given you a full refund for the entire order.
2. We've let go of the individual responsible for plagiarizing your work.
3. We're investing in better anti-plagiarism detection software to make sure these types of things don't happen again.
We pay a lot of money to have excellent anti-plagiarism software; unfortunately, it did not catch this particular issue. This was an extremely rare occurrence, and it has been dealt with as harshly as possible.
Aside from refunding your purchase (which we did before you posted this review) there isn't much more we can say other than that we fulfill thousands of orders a week and try our very best to make sure we send out original content. This was a big deal for us. This is not something that happens often and something we are taking seriously.
In looking at the way you were treated, I am happy that our support agents were gracious in providing you with 100% of your money back and a sincere apology.
We think we're taking your opinion very seriously and all of these things are being done to help build a better Ultius.
Please give us a call or text if you have any more questions or concerns.
I needed a paper completed in which a matter of hours, and I recieved the paper in record timing. The writer was professional and completed the task given. I will recommend this company to anyone who needs writing services.
Hi Monique!
Thank you for taking the time to leave your feedback! We are so glad that we were able to assist you in a pinch! We understand that life can be stressful and hectic at times, which is why our services are here, to help ease that stress! We look forward to working with you again in the future and thank you for recommending us!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Overview
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
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Hi Kelsey,
Just wanted to say thank you for your feedback. We love hearing from our customers, and it's great that you had such a positive experience with us. We take great pride in being the only legitimate and truly quality writing service for students worldwide, and comments like these let us know we're doing a great job. If you check your messages, you'll find a special discount code for you next order as a token of our appreciation.
Thanks,
Ultius Customer Support