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Milly Bridal UK

How would you rate Milly Bridal UK?
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Brazil
2 reviews
0 helpful votes
Follow Ana R.
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This dress is an absolute stunner. I had so many comments on just how fabulous it was, and people could not believe that I had ordered it online. It was of amazing quality. I ordered a standard size which matched me perfectly, however if I was to do it again I would've had the train shortened but that is just my personal preference. Quick production and shipping time. I would recommend this website to anyone looking for a quality dress for a great price.

Date of experience: February 25, 2019
Romania
1 review
0 helpful votes
Follow Consuelo H.
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The lace is beautiful
February 11, 2019

I had a custom designed dress. MillyBridal were fantastic with the design process as well as openly communicating with me the whole time. The dress arrived in a timely way and true to image. I do need it taken in but only because I've lost some weight, not because of them. There's five layers to the skirt and the lace is beautiful.

Date of experience: February 10, 2019
California
2 reviews
22 helpful votes
Follow Brianna C.
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You can't trust every online shop you pass, but when you fall in love with a dress and your only left with one choice and your waiting on your nerves to receive it after you've made the payment, its haunting because you don't how whether to trust some site you know nothing about, But its about taking a risk. And let me say one of my favourite risks online. You have this perfect image in your mind about the dress, the colour, the size and you would hate if it goes all wrong. Was i satisfied with what i got? Well The dress was delivered on time 8 days after the payment was made, the colour was exactly as shown in the picture, the fitting was perfect, the interaction with millybridal's customer service was very comforting and i was so damn satisfied. Every occasion i have i hop on to uk. Millybridal 2 dress's from here. And honestly i'm not disappointed one bit, I'm actually so happy and amazed by the service. A big Thank you to everyone involved with uk.millybridal.org.

Date of experience: May 12, 2014
Spain
1 review
0 helpful votes
Follow Iris G.
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I have been looking for a dress with this description for a while to wear in my sister's party and decided to try this one because of all the great reviews. I sent in custom measurements and had a response pretty quickly asking a couple more questions to make sure that every single measurement of the dress would be perfect. Besides all of this, I was expecting to have to wait a while to get it, but it only took about 20 days! I am very pleased with my dress and the customer service was incredible! I would definitely buy from here again!

Date of experience: March 18, 2019
Serbia
1 review
0 helpful votes
Follow Desire B.
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I just received my dress and I love it! Definitely true to the picture, in fact its prettier in person. The only thing Im not too happy with is the length as I wont be able to wear heels because its the perfect length without any shoes. As I got the dress tailored its my fault. Anyway beautiful dress, second time I've ordered and will keep buying! Oh yeah, fast delivery too!

Date of experience: January 25, 2018
Latvia
1 review
0 helpful votes
Follow Anna R.
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I am a picky person especially when I purchase some dresses. But this is my first time to praise an online shop here. Just you make me feel the customer will be put in the first place. You understand what I thought in my heart. The dress is high quality and it make me speechless. I love it by your imagination.

Date of experience: August 27, 2018
AE
1 review
0 helpful votes
Follow Myriam M.
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I'm so in love with the dress. You guys really surpass my expectations. The fabric, how is made, the color... Everything is just so perfect. It looks beyond gorgeous. I can't wait to receive the other ones and I know they will be as perfect as this one. I can totally say; I will look stunning the night of my prom.

Date of experience: March 13, 2018
Romania
2 reviews
2 helpful votes
Follow Chelsea R.
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Beautiful and true fit and color exactly as shown. We are never disappointed with anything from MillyBridal. It is the ONLY place my daughter will look for special occasion dresses! Thx again for another great dress!

Date of experience: December 10, 2019
India
1 review
0 helpful votes
Follow John W.
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The title of this review says it all. My dress from MillyBridal was everything and more for our 25th wedding anniversary marriage vows renewal celebrations. Thank you MillyBridal for making me feel so special.

Date of experience: November 26, 2017
GB
1 review
0 helpful votes
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Ordered dress at the end of may then read reviews, wished I hadn't but should of not worried dress arrived today 13 th June 2 weeks before prom and its lovely.It was a made to my measurements and it looks great on, would order again from this site *****

Date of experience: June 13, 2017
GB
1 review
3 helpful votes
Follow Julie B.
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This oversees co. Have no intention of refunding. They will offer 10% then 50%. You may be drawn in by cheap prices £75 but add on £25 postage from china and insurance. So that's £7.50 refund as a first offer which wont cover postage! £37.50 best offer on a burgendy dress which arrived scarlet RED and poorly made to boot.
Massive gamble dont do it!

Date of experience: June 20, 2018
California
1 review
1 helpful vote
Follow Celine H.
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This company has a lot of beautiful choices for dresses. The dress took a month to arrive and it was just like tbe photo. It look lovely on the website, a little pricey but I though if they look like that it's worth it. We are so pleased with the service and the dress. Thank you.

Date of experience: June 22, 2018
GB
2 reviews
35 helpful votes
Follow Rehana T.
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They take your money and send out a dress that are sent back by other customers. Short in length and nowhere near the measurements given by u. These dresses are passed through one customer to another after there sent back, customers go in loss of returning a dress by recorded delivery at cost of £89.61 that's what it cost me to return a faulty item. Even then I had to fight through PayPal to recover a full refund. But still lost out by £89 to send back to China. I paid over £190 for a dress that was made 10 inches short. Was a burgundy prom dress for my girl. Loss was better than these scammers cheating me. Wish I had read reviews first, now has taught me a lesson. Only buy something expensive from a place u can go see and purchase. PAYPAL does help, if u pay through them. Think PayPal should also consider making this company pay full costs of faulty returns too, wasn't fair!

Date of experience: June 12, 2018
Brazil
1 review
0 helpful votes
Follow Cassey C.
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I myself was terrified to order my prom dress online. If you are looking to buy a dress off of this site, DO IT! I was so happy with my order. I changed the color to red, sent in my own measurements, and it arrived pretty fast. The only thing I would have to say is it does come pretty long so I did have to get mine altered a little. I received so many compliments on my prom night so I hope this helped anyone with any doubts. :)

Date of experience: February 3, 2019
GB
1 review
27 helpful votes
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Do not use,
March 16, 2019

Currently trying to return a dress as it has damaged seams, it's also a poor quality dress generally. They are refusing to send me a returns label or refund the item, the dress also took double the advertised maximum time to arrive. It also advertises 7 day returns policy when you're ordering, and now they're saying they don't accept returns. The dress I ordered was a standard 8, not made to order which you can do through the site if you submit your measurements. They've since offered me 10% refund which they wouldn't do if they knew they were correct in their actions. Do not buy anything from them. They advertise as a UK store but are based in Hong Kong. I will be taking this further, this is the worst online experience I've ever had and I'm currently £190 down.

Date of experience: March 16, 2019
Milly H. Milly Bridal UK Rep
over a year old

Hello there,
We feel sorry about the situation.
We'd like to check your case and offer assistance. Unfortunately, we could not find any order under your name, please feel free to contact us and provide your order number? Our email address is service@millybridal.org.
We'll be glad to assist you,
Thank you very much.

Kind regards,
MillyBridal Customer Care

GB
1 review
21 helpful votes
Follow Wendy m.
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I ordered a dress for my daughters prom that she had fallen in love with. Ordered it and had no response of confirmation of my order for a few weeks even thought I had emailed them in a few occasions. Eventually got back to me and then the dress arrived a few weeks later. OMG! All screwed up in a postage bag and when opened not a bit like the picture. The colour, the material was awful cheap nasty material. Didn't fit properly at all even though I had gone of their measurement chart. It had 4 marks on the back of the dress. I have tried on 5 separate occasions to email millybridal and had no response what so ever. I have give them chance to respond and waited 4 weeks so now ism going to take it u with my credit card company in which I paid for the dress. This serve is disgusting.

Date of experience: June 3, 2017
Colombia
1 review
0 helpful votes
Follow Walter A.
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Not exactly as shown in pictures as there are less flowers on the bust area than I would like, but still a gorgeous dress. True to color, true to fit, dress materials were as shown in the picture. Arrived quickly with no issues. Very lightweight and comfortable. Overall a great dress for the price; I am excited to wear it to my prom!

Date of experience: May 9, 2019
GB
1 review
1 helpful vote
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Shocking!
July 27, 2018

It's a pity I'm forced to give one star, as this company is simply the worst I've ever dealt with! The dress I ordered for my daughter didn't look anything like the photo on their site and to say the quality was poor would be a vast understatement. Loose stitching, seams where there shouldn't be seams and the colour and fabric would make a pound shop's tights seem like the finest silk. They have no return policy, which is completely against UK law.

Date of experience: July 27, 2018
Brazil
1 review
0 helpful votes
Follow santos s.
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I ordered a custom measurement so I knew the dress would fit me right. It's a bit snug on the top. Dress is very pretty. I when with blushing pink, it was exactly the color we were expecting it to be. The ordering process was quick and easy. Received my dress within the expected delivery time. I would recommend Milly Bridal to others!

Date of experience: April 2, 2018
Kansas
10 reviews
12 helpful votes
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I found great wedding dresses on their website that I had been eyeing for months and finally am obsessed with my wedding dresses. Love all three dresses as they were all gorgeous, unique, and extremely high quality. It was a perfect mixture of every dress I saved on Pinterest. I felt like a beautiful princess picking out my dress. I ended up getting my dream dress there and couldn't be happier with the whole process.

These arrived at my door in 15 days, fast delivery and shipping. I have never been more impressed with a customer service. I wholeheartedly recommend millybridal to other brides.

Date of experience: June 17, 2017

Overview

Milly Bridal UK has a rating of 4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress and good quality. Milly Bridal UK ranks 8th among Wedding Dresses sites.

service
97
value
98
shipping
97
returns
51
quality
97
+130