UberSeat

I just ordered 2 tickets for Elton John (Sept. 19 in Utah) off their website and got 3 e-mails immediately, one to confirm my order, the other was a receipt and the last was the link to download the tickets. I printed off the pages (tickets with barcodes say "Ticketmaster") so I'm thinking everything looks legit. However, if they don't work, I will definitely edit my review and downgrade my rating, but my first impressions (even being a skeptical person) are that everything is fine. It seems from the replies to the negative reviews that they do try to fix problems and don't just ignore people which is a good sign. FOLLOW UP: The tickets to Elton worked just fine. No problems at all.

I ordered tickets thirty minutes ago for the Cleveland Indians game against the Chicago White Sox on July 23rd. After hitting submit on the order page, I freaked out because I had never used seatgeek.com or uberseat.com. I researched and continued to freak out because they are not accredited by the Better Business Bureau and most of the reviews on this site are negative. Well, I checked my email and I received the tickets (great section, great deal). Fingers crossed that they work at the gate!

My event is in less than two days and my order still says, "Pending Shipment". I've emailed them three times and called four. No response. I was on hold for 20 minutes and then it said to leave a voicemail. I called right back and then it went straight to voicemail.

This is definitely a scam! My tickets were over $200 and they won't answer me, so I probably won't even receive a refund. Worst experience I've ever had buying tickets. I will never order from them again!

We purchased two tickets to a Seahawks game in a October for a November game. My girlfriend called the next day to confirm we had the tickets and was told yes 100% they are confirmed. The tickets were to be emailed 48 hours before the game. When they had not arrived the Saturday before the game she emailed uber seat. They told her there was an oversight and the tickets were refunded on 10/31 but they forgot to let her know. We had to pay over $800 for her and our friend who came from out of town to go. They won't call back when requested. We are still waiting on the money refunded for the cancellation. It has been almost a month. When we spoke with Megan on the phone and asked to speak to a supervisor she said they all have the same power and they can't do anything for us. She said that this was a weird situation but they can't compensate us anymore than their policy. They can't or won't is my question. I will NEVER but tickets associated with this business. If you want piece if mind the tickets are yours buy elsewhere.

Hi-

I've tried reaching out to uberseat several times. All I get is their voicemail. I accidently entered a typo on my email hence why I haven't received my tickets. Yes, that is my mistake but most sites and ticket vendors get back to you asap. The event is tonight and not sure if I will be able to attend. I've emailed them also and haven't received anything back just an automatic reply. Uberseat really need to work on their customer service.

I was a little leary buying tickets from Uber from a lot of negative reviews, but I did it anyway. I placed my order on a Tuesday for Texas Ranger tickets and was able to print my tickets within 5 hours no problem. My credit card was charged the correct amount and the tickets worked so I could not be more pleased.

The reviews are encouraging potential customers not to use this website. I would really like to purchases some tickets through your program but would like some reassurance that i will not endure the nightmare some have experienced. 1. Once purchased how soon can i print etickets or receive tickets for a Dec 2,2015 nba game? 2. i will be travelling out of state and would like for this process to be smooth as possible. What can assurance can you offer with this transaction?

I ordered tickets to an event with my mom 3 months before the concert. 1 week before the concert, I began calling and emailing customer service at UberSeat telling them I did not have my tickets. I received no response from them. No calls, no emails. Nothing. I flew out to the event in Vegas and still had not heard from them, so I had to purchase 2 more tickets through a more reputable site that managed to deliver them instantly. Lo and behold... 4 hours before the event is to begin UberSeat sends me an email and gives me the tickets. Thanks but no thanks. What a ripoff. Now I am stuck having to complain to seatgeek and my credit card company. Do not use this company if you would actually like to receive your tickets in time or if you plan on ever needing to contact customer service for anything.

After reading some very negative, and some very positive, reviews I had mixed feelings with purchasing tickets through uber. After recent terrible experiences through crowd seats I was hesitant to use anything besides stubhub. However, I couldn't pass up the amazingly cheap tickets for the football game I wanted to see. I placed my order and literally 5 minutes later I had a conformation email, an email verifying my tickets, and an email with my tickets ready to print! Great experience. Very relieved :)

I purchased tickets for Taylor Swift to take my 10 year old daughter. I bought them through SeatGeek and they showed on the seat map that they were next to each other. When we got to the show, the seats were in the same section and row, but they were for seat 3 and 17. I do blame SeatGeek for this as well, but UberSeat should not be selling tickets as a pair when they really aren't. I had to sit 14 seats away from my daughter for her first concert. Terrible experience. Do not use UberSeat.

Update 9/4/2015 - UberSeat did do the right thing and refunded me the total amount I paid for the tickets. I'm changing my rating based on that because it seems they intend to do what's right.

This was my first time using UberSeat. I purchased 4 tickets to a Cubs baseball game. My tickets were emailed to me within 5 minutes.
However, after reading so many negative reviews, I started to worry that my family would arrive for our first game at Wrigley Field and find that our tickets were no good. Alas! The tickets were good and we had a great time. Paid $9/ticket for a family of 4 to see the Cubs. Awesome! We are going to another game next week and will continue to use UberSeats.

I recently went on seatgeek after hearing about them on espn. I opened an account and started a search. The next thing I know I get an email saying I had purchased tickets of which I never did. I tried calling between the hours of 10-6 but no response and also left voicemails and emails with no response. After a few days finally got through and told me too bad even though I told that I never downloaded any tickets and we're never used. They said there was no way they could tell that the tickets were used or not so I had to cancel my credit card. I ended going online to read reviews and shame on me. How are they still in business. My credit card company said they will call to try and get my money ( lol). I wonder how much of a cut ESPN is getting