UberReviews 1,533

I do not user. My business partner does. Last week in LA I agreed to let her get an Uber to take us to the airport. We saw the car pass the location once and I said, "We're in trouble already." The driver came around the block. Pulled up. We had a lot of bags. He didn't lift a finger to help. After loading the trunk I got in the rear passenger side door. While sitting there waiting for my partner to get in the other door I saw him put the car into Drive. I almost said something thinking to myself this guy wouldn't start going before everyone was in the car. WRONG. HE STARTED ROLLING. LUCKILY MY PARTNER, WHO COULD HAVE BEEN SERIOUSLY INJURED, WAS NOT. He stopped the car. I said, 'We're out of here.' Once again, surprise, surprise he didn't help us take anything out. UBER IS DANGEROUS. THEIR DRIVERS ARE NOT PROFESSIONAL. THEIR DRIVERS ARE NOT REQUIRED TO KNOW ANYTHING (ALWAYS RELYING ON THEIR PHONE MAPPING APS) AND THEY DON'T CARRY ANY MORE INSURANCE THAN A NORMAL DRIVER. This situation ended okay, although stressful. But the next time...

When I started driving UBER, on the surface it looked good. It became very obvious, very faster than obvious, what UBER is really about, NOT: "Delivering Quality Rides"!

UBER is to deliver cheap, fast transportation, on the costs of its drivers, by allowing every dumb*** to rate the professionalism of Drivers. And what is that?

Putting up with a rider's:
- dumb comments
- insults
- arrogance
- unfair demands
- demand to break traffic rules
- impatience
And then still feed the rider with free sweets, drinks and accept to receive a low rating because you didn't look like the rider would have wished you look like, etc.,

Very professional, UBER. Now go to hell.

UBER will end up with the low of low. But that wouldn't place a scratch mark on UBER's executives. By then they will have made their millions and thus, who cares?

I wont ever use uber again, they are very unprofessional and high who ever the hell they want. Just recently my friend used an uber to go to her boyfriends when she go in the uber her uber driver asked her if she wanted some water, she said yes. He grabbed some water from the front seat opening it for her. The next thing she knew he turned off the meter and told her it would be free of charge... the end of the night she was in the hospital getting a rape test done that came back positive... this uber driver date rape drugged her water and raped her. DONT USE UBER

Worst company to work for lets say you get a minimum fare in N. J. which is $5.60 Uber automatically takes a $1.60 for safe trip why they take this when your the driver providing the safe trip now where down to $4 then they take there 25% now we have a whopping $3 deduct your gas, car payments & insurance you might be left with $2 so your putting your car on the road and the only people making money is Uber, at your expense stay away go work in Burger King or Mc Donalds you will be financially better of.

My wallet was stolen out of an uber last night with my social security card inside and this was the message I sent over 4 hours ago and have yet to recieve a response. I seriously question the legitimacy of this company and strongly advise people not to use the app. I have been a big fan for almost two years but I truly believe there is an underlying issue with this company. Any other customer support system would be much more attentive to the matter and have consideration to help their customers with their best interest in mind.

To Uber customer support:
I received an unusual phone call from your company this afternoon that made me so uncomfortable that I had to hang up. The man on the phone had a hard time speaking clear English and said that he had contacted the driver but failed to Answer any questions pertaining to the wallet, even when asked directly. The phone call seemed like it was coming from over seas. Unless it was a mock phone call, it has made me begin to question the legitimacy of your company. I have spoken with a lawyer, the police, an investigator, and the attorney general's office. Further action on this matter will be addressed within the next few days because your customer service has failed to make the slightest advancement in helping me. I have been in contact with you for the past 8 hours and have yet to receive the smallest details about my driver, such as his last name, despite the fact that your employee has committed a felony against one of your customers. I am extremely disappointed and will continue to inform everyone I know of this situation and the how unprofessionally it has been handled.

Makes it near impossible to find a contact option and no number is available. Recently switched their payment method so that PayPal credit is not available. PayPal charged my directly because of Uber.

Wow! Where do I begin?! I applied to be a driver, I waited, waited, waited&waited some more. I had to contact them in order to find out my status. I don't like giving my info to just anyone. Long story short I was denied&told I should've got my background check. I was given a website to contact the supposed Background company& they couldn't find ANY info on me in their system. MAYBE because I DON'T have much of a criminal background. BUT! You've got this FOOL killing folks for a hobby. REALLY Uber?! Clue me in

The first time ever in my life that I used a Uber was for Chi-town for new years eve which I only got charged only $35 bucks which is a good thing btw when I was going back home New Years they didn't have enough drivers on the road sor Uber decided to surge price me and I ended up wasting 17th bucka on my debit card. P.S. The drivers aren't that friendly anyways that's why I switched to Lyft which is way better service and you know your not getting ripped off with the amount of money your spending on a ride

If you are contemplating driving for Uber in NJ, think again... maybe 3x. Ask around. All I know from my experience as a driver for three months with 500 trips under my belt and a 4.8 rating... be very very circumspect before leasing a car. What they do is rope you in as a driver with decent pay for two weeks... then wham... they cut the fares in half. Let me ask you as a logical human being... can a driver who has usually a car payment of at least $600 per month... plus insurance...(unless the ins. Co finds out you drive for Uber and then presto... drops you like a rusty safe in the river) plus gas, and wear and tear on the car driver 10-15 minutes for $3... well that is the fare they pay. Also if you happen to drive to Manhattan... and they take out $20 for toll and charge the customer... and then only pay you $8-15 on top of that to drop off the customer before you have to drive through traffic to get back into NJ to accept another fare which usually takes at least an hour... do you think that is a good usage of time and good pay? You see what Uber is doing is trying to show Wall Street (Watch "The Big Short"- very appropo for Uber) the huge rider base. The problem is that the drivers are dropping out like flies because they can not afford to drive. I know as I have picked up many ex drivers recounting the same experience. Wall St... which incidentally I used to work for years ago for almost two decades... is about to have a rude awakening when they see the market valuation Uber claims of $63 bill. -even though they lost over $467 mill in 2015-from a confidential source yours truly picked up devulged-is nothing more than specious and a "house of cards". Now Uber's PR will tell you how wonderful it is to slash fares all in order to be more busy for the drivers but don't believe a word they say. It is because they are burning through drivers faster than the INDIE speedway all in order to keep riders happy. Good luck people in your decision but know that you had better do your homework before you get involved in such an exploitive outfit. BE DAMN CAREFUL.