Uber

I've had countless issues with uber drivers claiming false cancellations, claiming to have picked me up when they hadn't, etc. Tonight a guy picked me up and immediately started hinting that I lived too far away. Mid way through the ride he finally concluded that I did, in fact, live too far away (he just wasn't familiar with the New York area at ALL- NO, Brooklyn isn't in Manhattan). He kicked me out of the car in the middle of the night in a bad neighborhood and cancelled the ride. I had to walk with my three heavy bags all the way home because of other issues with false cancellations and uber. Lyft isn't much better but fewer terrible experiences for sure.

I decided to take Uber to the Airport instead of hiring a service the day before (savings $25). I know my rating with Uber is 5 stars (I asked every driver I'd ever ran into).

After waiting for 12' to arrive, the first Uber driver that accepted my request came to 3 blocks of my building and cancelled. The second one also cancelled after a few minutes and so did a third one. Now I was out of time so I called a Taxi cab company and hired a regular cab. No more Uber to the Aiport at LAX for me.

I read other postings and what happens seems to be that the driver do not make enough money and they also work for other services like Lift. They accept a fare and if before they pick you up a better fare appears on the other service, they cancel the pick up and there you are, back to square one.

Again, if it is important to be on time, no Uber for me..

EMBARRASSED... It's bad enough that there are a lack of drivers in our area, but when we request, wait on and use the service, at least give me what I paid for. My wife and I requested a ride last night to a Gala in downtown Savannah. Came outside, dressed up in FORMAL attire, just to get into a ragedy@$$ minivan that made noise the ENTIRE ride. The door didn't close all the way, the engine sputtered during takeoff and the brakes had the whole thing shaking everytime we slowed down. Worst ride ever. We just had him drop us off a block away. That was ridiculous. Ste state of Georgia needs to have better regulations for the service. I would have rather fought for parking and walked in the rain, but we didn't want to be late. The next messed up ride and vehicle that comes for me, I'm going to request a refund. If anyone wants proof of my ride, I took a video. Something needs to be done about these horrible vehicles. Upset, James Moore.

I have recently been using uber in Panama central America it has turned into a nightmare experience not only with drivers but also with Uber Support personal. One driver charged me 10 dollars for a fare that has been costing me only 3dollars I made a complaint and instead of supporting me they blocked me from something the driver said about me. He was not the person on the profile also and obviously just a friend of the taxi Uber Driver. I found the app malfunctioned so many times that it caused distress to me. The drivers were so rude that they never answered calls or texts. One taxi driver went to wrong place and did not respond to me I waited for an hour for an arrival but he never turned up. The Uber Support personal are also rude and don't listen to your complaint properly I was actually blocked from using uber because of a driver telling lies about me. I have never been treated so awfully by a taxi service in my entire life.

I was standing outside my hotel from 1:34 to 1:57 and this idiot didn't say anything that he was here, no text no call. Turned out he was hiding in the parking lot underneath the hotel but didn't say anything and I didn't bring my eyeglasses. He canceled, drove away and that's how I saw him. I asked why didn't you say you were here the whole time. He said he already canceled like WTF! I was on my feet for half and hour looking for his plate number in every car that passed by me. I was late and so angry I had to cry. Uber name is Nathan 8FVS223
White Chevrolet Volt. You don't deserve to drive!

Twice I have tried to set up an Uber account, most recently 2 days ago.
That took 2+ hours.
When I contacted uber for a ride, the user name and password were not recognized. Clicking the link to reset the password, it took Uber nearly 3 hours to respond and with no link to reset the password.
The company is undependable and not user friendly, especially if one will not use Facebook.
As of more than 12 hours later, there is still no link to reset the password.
Forget even trying to get a live body on the phone.

Uber is a scam! They steal your money bit by bit. They seem to be con artist they engage you in conversation so you will like them and give them a good rating, when trip is at the destination it will continue to charge you - so if they drive off without completing the trip it's more money for them. More money. Scammers and con artist.
Lesson learned! I end up changing my email and shutting down my bank card. They were literally over charging me and taking it right out of my account. Then I wasn't able to talk to anyone. There is a reason they don't have a contact number.

Don't ever lose anything in an Uber car while in Mexico. Uber does not adequately support customers who lose items In Mexico. I lost a pair of sunglasses and it took 4 days and innumerable texts, phone calls, etc just to reach the driver. I was finally able to get my glasses back just before boarding the fight to return home. NO THANKS TO UBER AT ALL! They do not even have a human in Mexico to call. Use at your own risk!

I have been made late to work twice because of this. The first time, my driver wouldn't take me to my destination because "he didn't have time". I was informed of this immediately after getting in his car. I asked him "Why would you accept the fare without checking where the passenger is going first?" He couldn't speak English well enough to answer me. Another time I had a driver refuse to get on the highway (highway takes 15 minutes for me to get to work, back roads takes 30,35) despite me repeatedly telling him he was going to make me late for work. He didn't just answer me and just kept pointing to the map on his phone. I've taken this same trip literally a couple hundred times, and this was the only time a driver did not take the highway. Uber is a customer service based job, maybe stop hiring people who can't communicate effectively.

Refused to refund my $75 after I tried to order food delivery from a neearby restaurant. App would only confirm order if I picked it up myself. When I arrived at restaurant Uber order was scheduled for pick up 1 hour later. Owners called and I spoke to representative and theyvwere to cxl and not charge. 5 calls later they are still refusing to refund my card. They provided NO service to me that evening. I paid the restaurant owner $75 as well. Now that meal was $150!'

My friends and I went out for dinner, we all requested ubers to go home my friend's got ubers straight away. Uber canceled on me 3 times in the end I got another taxi company I will no longer use uber as a preferred taxi company as they are not reliable.

This app ia unbelievably bad, please contact lyft, I'm begging you. I was at a football game and after I contacted an Uber to take me back home. I was waiting for 30 minutes and then the driver canceled on me after I had called her and asked where she was parked. This happened 3 time's total, I eventually had to walk back to the hotel pissed off at this app

Both of the credit cards I have on file with Uber had unauthorized charges and attempted charges on my credit cards. One credit card had three charges on the same day totaling $115.16 to Uber trip *******996 and these trips did not appear on my Uber app trip history, I haven't taken a uber since 2019. My other credit card had an unauthorized attempt made for $599 for the army and air force exchange which can be used to purchase authorized military weapons. I have been unable to get any help from Uber whatsoever! I've written and called numerous time and have not gotten any response. I can not find out about the charges or report my suspicions of the breach. I know this can happen with any company but if I can't get help to get these issues taken care of I don't want to use a company with NO customer help. I made complaint with the CA DOJ, the Internet Crimes Complaint Center and the police as well as my bank and credit card company.

You work for these people and they treat you like crap. When you need assistence their literally not there for you. They don't speak english worth a penny, they transfer your call several time (at least 3-5 times) Very unprofessional and don't comprehend your issues. There App is a total joke and all over the place.
Before you drive for them give them a call ask a question and see for yourself.

My fault for NOT researching better... Uber has ZERO customer service. Imagine to my surprise, NO numbers to call customer support with a problem. NO way to cancel service online... NOT any advice about how to cancel service... NO ride verification. With all the negative responses that I am seeing everywhere online, I will be surprised if they are still in business for long... Pitiful excuse for a company... Typical GREED! Only in America, and now international... This company redefines the meaning of BUYER BEWARE!

I have contacted Uber 3 times on behalf of my debit card being returned. There driver said he had it and would return it and never did. And I text him no response and he has my number to reach out to return. It. We are supposed to feel safe with these drivers I again know I shouldn't of left it. I worked along shift and forgot it was in my back.picker when I pulled out my cash to too him. But if he says he has it and will return it and fails to do so. It's wrong. They want to charge 20 dollars to have it return. When nothing gets return. It's just wrong