Uber

I cancelled an order not even one minute after making the order and they cancelled it and then proceeded to charge me for the order without even sending an option of just still sending the food! Complete scam there is no way that they make $50 worth of food in 1 minute!

This company over charged customers putting drivers in jeopardy of being attacked they underpay employees making it extremely difficult to do the job also they will cut you off the platform for no reason and they will not let you rejoin save your self the headache and do not rely on this company that screws hard working Americans out of work and services

I have had several instances recently where I go to order and Uber tells me it's 2-3 minutes and then I confirm the order and it's 8-10 minutes (tech glitches). I have also had drivers who can't speak English and I must tell them where to go despite them having their map app on their phone available to them. Incompetent drivers and failing technology are not ingredients for a good user experience. When notified of their failings, Uber curtly replies that they work hard to provide the best user experience. Really, that's your best?

As a driver I thought Uber was a great company, until I was in an accident. That is when you will find out what a lousy company they really are. Because you are using you own vehicle they suspended my account did absolutely nothing to help me get back on the road or assist me in getting a rental car. Uber non customer service is a real joke they where a useless piece of garbage. They have a 1000 dollar deductibe you have to pay to speed up the process and they tell you the will go after the other carries insurance company.It will be 20 days before my car is fixed.

If you cant supply rides dont keep people waiting for a response this experience was a total failure

Raleigh, NC - My daughter was charged $193 to go 5 miles Halloween night! I understand increasing the rate during high demand times but this was almost 10x the normal rate. She thought she was agreeing to 9.8% additional fee NOT 9.8 x the regular rate... lesson learned NO MORE UBER! Yellow cabs will be getting her business.

Never seen before, the driver don't come for pick up and charged me 5 pound cancellation fee, I called for an other driver, the estate charge was 17 pound maximum, the driver confirm that it will be around 14 pound, they charged me 21 pound.
I been charged for the same distance 16 pound to 17 pound with golden line. I tried to call them their's no number for those people. This company is really rubbish. I will never use it again.
AVOID IT.

Uber sucks. I used them twice and I was obercharged both times. It was a big headache to get refund. A couple of my friend used uber too-they had the same problem like me. Both time my drivers didn't know where they were going too. One of them at least was nice, but the other was rude and even cursed me. Uber offers $10-$20 free ride in the beginning. That's the way they get people. There is nothing free in life. One or another way YOU will pay for it. I'll never use uber again.

Let me start by saying, Uber along with Lyft aren't as reliable as they claim to be. There is no reason why a person should have to wait almost 2 hours for a ride. Not to mention the last drivers or money hungry drivers who will accept the ride request and then immediately cancel. I assume after seeing the rate they're not happy with, they cancel. I've been an Uber customer for years and must say they're way worse than before and I will never deal with them again. And considering how they rip off their employees, it's no wonder it's hard to get rides. What Uber doesn't tell you is that what you're paying for a driver doesn't all go to the driver. Uber takes half of what you're paying for a driver which is why a lot of drivers are picky with the ride requests they receive. Uber along with Lyft should be put out of business!

$19 for ride to stadium for concert. $52 for return trip initially. Walked a mile away from stadium traffic so driver could avoid. At pick up, driver drove back into the mess of traffic despite navigation showing different route. Received 2nd invoice informing me there was $17.25 extra fees added not disclosed at the time of booking due to the event traffic. That was purely a driver wrong decision. Price gouging

Someone has stolen my bank account details and has used my bank card for uber rides or deliveries. I have 5 different charges on my bank statement. This card isn't even connected to my uber account. All my uber transactions go through PayPal.

I have informed uber that my bank account details have been stolen and there are no charger on my uber account but there are charges on my bank statement.

All you do is send me an email saying they can't discuss someone account and will not refund the money. Uber should be charge with Accessory after the fact and I bet this isn't the first time uber has received stolen money.
Uber is no longer responding to emails. They should be in jail. Bunch of criminals.

I would not write a review, but it was already the second charge from Uber for the kinda ''subscription'' I have signed up for. I barely use Uber. In a year, I use services 1-3 times max. I have never subscribed for anything. The amount is not high, around 11 CAD, but how many people have not noticed these unauthorized charges and not asked for a refund? How did the company manage to charge me for what I have not signed up for? Where did they get my approval? It's STEALING! I advise you to take off the payment method from the uber account that can be charged for you unnoticeably.

On 5h may for a ride between Jewish General Hospital and home I was told $ 24 which is already on the higher side to which i agreed but they actually charged $29 and for extra charge refunds I'm unable to contact uber customers service. There's is the worst Customer service as it's impossible to contact them and I have to waste so much time to get a refund of $5. They don't deserve even one star. Thanks

I finished a 8 hour shift, I decided to take an uber back home. When the uber driver "arrived" i texted asking where he was, he didnt tell me, instead he wrote "i have arrived" again. So i decided to call him. He didnt understand what i was saying, nor did i understand what he was saying. Really poor Communication skills. He was no where to be found and after being so anxious running around trying to find his car, he cancelled. I have never been more disappointed with a service in my life. Not only this, but I was charged a $10 fee and the $$ from the service I didn't receive. Never using uber again