Uber

Driver tonight was so erratic on road. (Plate no. NY T*******C) that I thought he was drunk. Speeding up to 80, then slowing to 50 mph, swerving in and out of lanes, on an abandoned highway, it was a haunted roller-coaster ride, as the glow of his cell phone on his face the whole time made him look like a ghoul.

I arrived at my pickup location and ordered my Uber from there. It took about 5 mins for the car to arrive. I saw the car arrive and park about 10 meters from me (it was a parking lot). It took me less than 15 seconds to reach it. The driver could have parked closer but it was fine for me as the car was only about 10 paces away. However, I was charged for waiting time!

In my town waiting time can only be charged after the driver has waited one minute. In this case I was already there and the driver did not have to wait at all.

Uber so called customer service chose not to believe me, saying that I had made a claim for false waiting time in the past. True. It has happened before. That doesn't mean to say it didn't happen again! I think some drivers just try to earn a few more cents by scamming customers in this way. Please watch out for this.
Uber has just lost a customer. There are better alternatives to Uber these days.

If you wanna be hours late to work and home depend on Uber. They will pull they prices allll the way up like I'm going outta town or something but don't depend on this app alone with Lyft thwy moth just taking your money and not making sure your safe and satisfied. Can't wait to stop taking Uber it was a complete waste of time late everyday because of them & can't call them to complain cause there full of crap. Thanks Uber for having me late to everything and everyday.

An uber picked my friend and i up from the bar the first thing he says to us is wow what a $#*! hole ur at right now. We laugh it off and then he goes i can't believe i just drove 39 minutes for a 3 minute uber ride which then we apologize for and say we'll leave a good tip. He then gets into the conversation of queer people and says that a sex change should be referred to as a "give me a $#*! please surgery". We were weirded out but stayed silent and then he said thank god pride month is over. My friend and i got out of the car screamed happy pride left a 0$ tip and wrote a horrible review.

I received this confirmation of my reservation.
In the app I was told I would be picked up by Azeb.
I waited 10 minutes and no one showed so I called another Uber who told me that he couldn't see my reservation on the system.
This made me late for a very important dentist appointment.
This is very poor service. Moreover there is no way to complain to Uber directly. Just an endless loop of FAQ's on their "support site" that only deal with a limited range of problems.
I am going back to taxi service. They were never so thoughtless.

Wish there was a "minus star" for ratings. As I said before, I'm trying to cancel UBER, but I gotten 5 emails that keep asking "please tell us why" crap that leads you to their web site asking you to sign in with your password. How the@*$k could I sign in if my account was canceled, why would I want to sign in (are u freaking kidding me?)? Uber has four letters, does anyone have a four letter word that can replace UBER?
Why can't they just read my original email thats explains my reasons?

What a joke. I had been using uber for months and loved it... until one day when I was requesting a ride home from the store I ubered to and I got error message saying my card was invalid. After 2 weeks of emails with employees that don't seem to be able to read English, and being told the problem was fixed numerous times, it was never resolved. They don't deserve anyone's business. A family member drove for them for several weeks and quit because he never got paid. They're not even good to their employees.

We should be able to choose the gender of our drivers. Why isnt there an option to do this? I recently had a ride with a shady male. Unfriendly and did not speak a word of English. Felt abit unsafe. The first ride app who allows this will make me their new client.

We booked a taxi from Leeds to Sowerby Bridge on Saturday. Before we got In the taxi we asked how much it would cost and the driver said he didn't know and you should have an email! We did not receive any message to tell us the cost, if we had we would not of got in the taxi, it cost us 90 for what should of been a 32 trip! There were lots of empty uber taxis driving round waiting to pick people up, so the demand was not high, now I can understand d why there was, the inflated price of 2.8 is crazy and no need! I'm shocked disappointed and will not be using uber again, I do not agree with not been told the price before we got in, how can you charge someone without knowing the cost in first place! We had no choice but in to the car as it was late and cold, and we had already ordered it!

We recently went on a family vacation to celebrate my mother's 70th birthday. We traveled by rail, stopped in 5 different cities, and chose to use uber in these states. Chicago uber was the worst service I have ever received from any car service. At first, I thought the drivers were, among other things, rude, but it did not help that I was there the same weekend as Lollapalooza, which empowered the stink attitudes. Once when I said you parked too far, and I have luggage; can you back up, he proceeded to remove the baggage I had already placed in the back of his car and drive off while my back was turned, leaving my stuff on the road as I went to get other luggage. When I expressed how I was treated to other drivers, they explained the concert was in town and brought with it none native drivers into Chicago, and they do not know the place or care how they treat people. Uber, you have a long way to go to call yourself a company that cares about the customer service experience.

Uber is the biggest piece of $#*! company. They have promised to send my "lost" now "stolen" phone since 8/26/16. I have been stood up by the Uber driver that had it and Uber as a company has promised multiple dates to have my phone all unsuccessful. They refuse to respond to any of my responses. They are a horrible $#*!ing company that hires only people with zero morals and zero care for true customer concern. I will be calling action news with consumer affairs

These people don't even check to see who's credit card people are using. I was shocked to find additional charges on my card that I hadn't made. You can't get in touch with anyone other than through e-mail and they take forever to respond. They only communicate via e-mail because they don't want someone yelling at them over the phone for their fraudulent activities. I will never ever ever use their services and I don't think any one else should either. UBER get a phone so people can communicate with you.

They never showed up for the taxis we booked, they cancelled them and then charged me each time £6 cancellation fee. My clients were 45 minutes late as a result of me having to keep rebooking taxis with them. As a result I lost a large contract, as well as them trying to continually take payments from my account until my bank stopped all payments. When I complained about this issue I have have had no resolution and they still owe me a significant amount of money. We will never use them ever again. Trust your local taxi firms instead to turn up and not rip you off.

I've already left a bad review on the app but since their a Trump supporting company and to stupid to know how to make their crap work I can't edit it. I'm a traumatic brain injury person who almost fell 3 times on my way home because they can't give you a proper estimate of their drivers and I had to walk home in below freezing temperatures without a jacket. Their app is just bloatware and they think just because they support the illegitimate president they are safe from public opinion! If you are reading this and have a android, do yourself a favor and get the lyft app!